Data Rule

naruto · October 3, 2023, 10:01pm

Hello,
I want to set up a Data Rule in Order Entry.
when customer is on credit hold, i need update ship by date = order date + 100 days.
how can i do it in the data rule.

thanks,

Eddy

naruto · October 3, 2023, 11:26pm

Hello,
i tried the requestdate is not equal to empty, but the data rule is not working. what I should compare for the date format field if date is empty.

thanks,

Eddy

Engineer88 · October 4, 2023, 10:13pm

I guess your second comparison would need to be ‘equal’, not ‘notequal’. If that doesn’t work, I suspect the majority of people will tell you to use a Data Directive.

aosemwengie1 · October 5, 2023, 10:40am

Why not just set the option to stop shipment when the customer is on credit hold?

NateS · October 5, 2023, 6:42pm

I would think this would be a method directive. Think about your process, and at which step in Order Entry does this check take place? The step that the check takes place can help determine the correct method to use as a trigger.