We have a configurable part, TF. We have something weird going on when the part is configured in a quote (don’t know about configuring elsewhere, this where we do the configuring).
We make all our selections, then within the quote, use Get Details to bring in costs to the Quote Worksheet. We add our profit/margin and a commission and all is good on the worksheet.
However when our product managers review the set up, they look at Part Tracker BEFORE the cost is rolled. We expect the standard cost to be 0, but it is not. The system displays a very weird set of numbers, most noticeable by the fact that the Material is well over 20K for a part that sells for only a few thousand. And the system used the same numbers for several newly configured parts. So far I have not been able to track the weird numbers back to an actual part, but am trying…
It is possible that there is some “default” value that just get popped in before cost is rolled?
Rolling the cost does solve the problem, but we should not have to tell people not to disregard what they are seeing…
Any thoughts?