Disappearing users from Menu Security?

OK, I can't swear to this but my understanding is - and it might be worth looking into.....

1. There are two "lists" for any particular menu level - allow and disallow (or exclude)
2. The menu structure was explained to me as being like a buidling with floors and hallways and doors
3. If you are on the exlcude list for a floor you will not be "visible" to be added for the hallways and doors on that floor
4. It is possible to have someone in an excluded group for a "floor" without their name explicitly being on the exclude list, thus it can be confusing why they don't show up when you want to add them to a particular sub-menu or item.
5. If you trace out from top-down the allowed and not-allowed people AND groups and find out who is in a not-allowed group it might shed some light on why they are not showing up.

I think.... At least that's how support sort of explained it to me years ago. If you're not allowed on a floor there no point in having you on a list of people that can be granted keys for the hallways.

-Todd C.

-----Original Message-----
From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com]On Behalf Of Brian Bricker
Sent: Thursday, April 13, 2006 6:15 AM
To: vantage@yahoogroups.com
Subject: [Vantage] Disappearing users from Menu Security?


Hello,



I am using Vantage 5.2 (going to 6.1 shortly, part of my reason for
trying to solve this), and I have users that exist, but do no show up on
my menu security lists. I.E. I can see them at the root directory,
ensure they have access to things lower, but on the sub directories,
they do not show up from the left list. Even if everyone is selected on
a submenu, they cannot see it.



Similarly, I have a user who cannot see the DMR browser, but can see
every other function in QA...



Any help would be appreciated, but I have a feeling this is going to be
a tech support call.



Thanks,



Brian



[Non-text portions of this message have been removed]



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[Non-text portions of this message have been removed]
Hello,



I am using Vantage 5.2 (going to 6.1 shortly, part of my reason for
trying to solve this), and I have users that exist, but do no show up on
my menu security lists. I.E. I can see them at the root directory,
ensure they have access to things lower, but on the sub directories,
they do not show up from the left list. Even if everyone is selected on
a submenu, they cannot see it.



Similarly, I have a user who cannot see the DMR browser, but can see
every other function in QA...



Any help would be appreciated, but I have a feeling this is going to be
a tech support call.



Thanks,



Brian



[Non-text portions of this message have been removed]