Hi,
We’re getting an error message when processing a DMR which was raised through failing a non-conformance from inventory. When we select New > New Reject Material we are getting an error message which says: A server error occurred. Review the server event logs for details.
Has anyone experienced anything similar?
jDJ
Could you post the full error text as well as the event logs for that moment?
Server Side Exception
A server error occurred. Review the server event logs for details.
Exception caught in: Epicor.ServiceModel
Description: A server error occurred. Review the server event logs for details.
Program: Epicor.System.dll
Method: ProvideFault
Line Number: 32
Column Number: 13
Server Trace Stack: at Epicor.Hosting.Wcf.ErrorHandler.ProvideFault(Exception error, MessageVersion version, Message& fault) in C:_Releases\ICE\ICE3.2.400.21\Source\Framework\Epicor.System\Hosting\Wcf\ErrorHandler.cs:line 32
at System.ServiceModel.Dispatcher.ErrorBehavior.ProvideFault(Exception e, FaultConverter faultConverter, ErrorHandlerFaultInfo& faultInfo)
at System.ServiceModel.Dispatcher.ErrorBehavior.ProvideMessageFaultCore(MessageRpc& rpc)
at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage8(MessageRpc& rpc)
at System.ServiceModel.Dispatcher.MessageRpc.ProcessError(Exception e)
at System.ServiceModel.Dispatcher.MessageRpc.Process(Boolean isOperationContextSet)
at System.ServiceModel.Dispatcher.ChannelHandler.DispatchAndReleasePump(RequestContext request, Boolean cleanThread, OperationContext currentOperationContext)
at System.ServiceModel.Dispatcher.ChannelHandler.HandleRequest(RequestContext request, OperationContext currentOperationContext)
at System.ServiceModel.Dispatcher.ChannelHandler.AsyncMessagePump(IAsyncResult result)
at System.ServiceModel.Dispatcher.ChannelHandler.OnAsyncReceiveComplete(IAsyncResult result)
at System.Runtime.Fx.AsyncThunk.UnhandledExceptionFrame(IAsyncResult result)
at System.Runtime.AsyncResult.Complete(Boolean completedSynchronously)
at System.ServiceModel.Channels.SecurityChannelListener1.ReceiveItemAndVerifySecurityAsyncResult2.InnerTryReceiveCompletedCallback(IAsyncResult result)
at System.Runtime.Fx.AsyncThunk.UnhandledExceptionFrame(IAsyncResult result)
at System.Runtime.AsyncResult.Complete(Boolean completedSynchronously)
at System.ServiceModel.Channels.TransportDuplexSessionChannel.TryReceiveAsyncResult.OnReceive(IAsyncResult result)
at System.Runtime.Fx.AsyncThunk.UnhandledExceptionFrame(IAsyncResult result)
at System.Runtime.AsyncResult.Complete(Boolean completedSynchronously)
at System.ServiceModel.Channels.SynchronizedMessageSource.ReceiveAsyncResult.OnReceiveComplete(Object state)
at System.ServiceModel.Channels.SessionConnectionReader.OnAsyncReadComplete(Object state)
at System.Runtime.Fx.AsyncThunk.UnhandledExceptionFrame(IAsyncResult result)
at System.Net.LazyAsyncResult.Complete(IntPtr userToken)
at System.Net.LazyAsyncResult.ProtectedInvokeCallback(Object result, IntPtr userToken)
at System.Net.Security.NegotiateStream.ProcessFrameBody(Int32 readBytes, Byte[] buffer, Int32 offset, Int32 count, AsyncProtocolRequest asyncRequest)
at System.Net.Security.NegotiateStream.ReadCallback(AsyncProtocolRequest asyncRequest)
at System.Net.AsyncProtocolRequest.CompleteRequest(Int32 result)
at System.Net.FixedSizeReader.CheckCompletionBeforeNextRead(Int32 bytes)
at System.Net.FixedSizeReader.ReadCallback(IAsyncResult transportResult)
at System.Runtime.AsyncResult.Complete(Boolean completedSynchronously)
at System.ServiceModel.Channels.ConnectionStream.IOAsyncResult.OnAsyncIOComplete(Object state)
at System.Net.Sockets.SocketAsyncEventArgs.OnCompleted(SocketAsyncEventArgs e)
at System.Net.Sockets.SocketAsyncEventArgs.FinishOperationSuccess(SocketError socketError, Int32 bytesTransferred, SocketFlags flags)
at System.Net.Sockets.SocketAsyncEventArgs.CompletionPortCallback(UInt32 errorCode, UInt32 numBytes, NativeOverlapped* nativeOverlapped)
at System.Threading._IOCompletionCallback.PerformIOCompletionCallback(UInt32 errorCode, UInt32 numBytes, NativeOverlapped* pOVERLAP)
at Epicor.ServiceModel.Channels.ImplBase`1.ShouldRethrowNonRetryableException(Exception ex, DataSet[] dataSets)
at Erp.Proxy.BO.DMRProcessingImpl.GetNewDMRActnReject(DMRProcessingDataSet ds, Int32 ipDMRNum)
at Erp.Adapters.DMRProcessingAdapter.GetNewDMRActnReject(Int32 ipDMRNum)
at Erp.UI.App.DMRProcessingEntry.Transaction.GetNewDMRActnReject()
Have you tried recycling the App Pool?
Check windows Event Viewer for a more detailed exception error.
Also you can enable server logging through AppServer.config, it will generate file ServerLog.txt that could also provide more info.
Hi,
Thanks for the replies guys, I’ll speak to our systems manager tomorrow and go through your suggestions with him.
jDJ