Actually, we are on 9.04.506C, but I will say that there do still seem to be bugs or weird quirks having to do with attachments. However, I was able to figure out what was causing our issues. When I had created a document association for PDFs, I forgot to add "&1" after the executable name (i.e. Acrobat.exe "&1"). I'm not sure what that does, but apparently some computers need it. My computer and the computers used in testing worked just fine without it, but for some reason a few of our users' computers had issues using just the exectuable name without "&1".
--- In vantage@yahoogroups.com, "cooner_55421" <cooner_55421@...> wrote:
>
> 8.03.409C bug?
> On some screens (Customer Tracker is one I think).
> Attachments are not visible, boo...
> I click on the refresh icon... attachments ARE visible.
>
>
> --- In vantage@yahoogroups.com, "Adele" <arbjorklund@> wrote:
> >
> > We ran across the same issue where some people could view the attachment/link and others can't. We know it isn't a permission issue and we have verified everything else that was mentioned in this string. Did you ever figure out what was causing this problem?
> >
> > Thanks,
> > Adele
> >
> > --- In vantage@yahoogroups.com, "Manasa Reddy" <manasa@> wrote:
> > >
> > > Ok...so now it is working for me....didn't change anything........I have
> > > a gremlin somewhere....
> > >
> > > Thanks for helping anyway!
> > >
> > >
> > >
> > > M. Manasa Reddy
> > > manasa@
> > > P: 630-806-2000
> > > F: 630-806-2001
> > >
> > >
> > > ________________________________
> > >
> > > From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf
> > > Of Manasa Reddy
> > > Sent: Thursday, August 07, 2008 4:33 PM
> > > To: vantage@yahoogroups.com
> > > Subject: RE: [Vantage] Doc Association issues
> > >
> > >
> > >
> > > lol...that makes sense! bad choice of words on my part, my apologies as
> > > well!
> > >
> > > Ok to answer all of your questions:
> > > Yes
> > > Yes
> > > Nope....
> > >
> > > I checked that all out...we all use the same batch file to map drives
> > > when we sign on the network.
> > >
> > >
> > >
> > > M. Manasa Reddy
> > > manasa@ <mailto:manasa%40weldcoa.com>
> > > P: 630-806-2000
> > > F: 630-806-2001
> > >
> > >
> > > ________________________________
> > >
> > > From: vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
> > > [mailto:vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com> ] On
> > > Behalf
> > > Of Kunal Ganguly
> > > Sent: Thursday, August 07, 2008 4:28 PM
> > > To: vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
> > > Subject: Re: [Vantage] Doc Association issues
> > >
> > > oh ok! you said,
> > > > I have absolutely no permissions on the server! Yes I know this is a
> > > > bad idea....
> > > so i assumed you were not the admin! apologies :)
> > >
> > > is the target server on which the files reside on a different domain? is
> > > the vista machine you are using on the same domain as the file server?
> > > another possibility might be drive mapping vs. UNC paths - perhaps your
> > > machine has a different path defined for a drive letter than the person
> > > on whose machine you tried it.
> > >
> > > Thanks,
> > > Kunal
> > >
> > > ----- Original Message ----
> > > From: Manasa Reddy <manasa@ <mailto:manasa%40weldcoa.com>
> > > <mailto:manasa%40weldcoa.com> >
> > > To: vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
> > > <mailto:vantage%40yahoogroups.com>
> > > Sent: Thursday, August 7, 2008 3:36:21 PM
> > > Subject: RE: [Vantage] Doc Association issues
> > >
> > > I am the admin....
> > >
> > > yes I can view it anywhere but within the system.
> > >
> > > I had some else try it out and they had no problems. I know it sounds
> > > like a permission thing but I am not finding it anywhere.
> > >
> > > M. Manasa Reddy
> > > manasa@weldcoa. com
> > > P: 630-806-2000
> > > F: 630-806-2001
> > >
> > > ____________ _________ _________ __
> > >
> > > From: vantage@yahoogroups .com [mailto:vantage@yahoogroups .com] On
> > > Behalf
> > > Of Kunal Ganguly
> > > Sent: Thursday, August 07, 2008 3:25 PM
> > > To: vantage@yahoogroups .com
> > > Subject: Re: [Vantage] Doc Association issues
> > >
> > > sounds like a permissions issue. check with your admin to see what kind
> > > of permissions your network login account has. if you can see the file,
> > > you probably have read permissions (assuming this is a windows server) -
> > > can you copy the file to your desktop and open it there?
> > >
> > > Thanks,
> > > Kunal
> > >
> > > ----- Original Message ----
> > > From: Manasa Reddy <manasa@weldcoa. com <mailto:manasa% 40weldcoa. com>
> > > >
> > > To: vantage@yahoogroups .com <mailto:vantage% 40yahoogroups. com>
> > > Sent: Thursday, August 7, 2008 3:15:58 PM
> > > Subject: RE: [Vantage] Doc Association issues
> > >
> > > I have absolutely no permissions on the server! Yes I know this is a
> > > bad idea....
> > >
> > > When you attach anything through doc assoc it asks where the file is
> > > located...and I go down that path to find the file. Then I try to open
> > > it from Vista and that is when I get the messages.
> > >
> > > M. Manasa Reddy
> > > manasa@weldcoa. com
> > > P: 630-806-2000
> > > F: 630-806-2001
> > >
> > > ____________ _________ _________ __
> > >
> > > From: vantage@yahoogroups .com [mailto:vantage@ yahoogroups .com] On
> > > Behalf
> > > Of Kunal Ganguly
> > > Sent: Thursday, August 07, 2008 2:57 PM
> > > To: vantage@yahoogroups .com
> > > Subject: Re: [Vantage] Doc Association issues
> > >
> > > associated how? a URL? Depending on the answer to the "how", access
> > > denied messages can be generated by (the lack of) user permissions at
> > > the target location, windows 2003 file security shenanigans,
> > > cross-server file security issues, domain security policies, etc. I
> > > believe the max path is 255 chars, but i could be wrong.
> > >
> > > Thanks,
> > > Kunal
> > >
> > > ----- Original Message ----
> > > From: Manasa Reddy <manasa@weldcoa. com <mailto:manasa% 40weldcoa. com>
> > > >
> > > To: vantage@yahoogroups .com <mailto:vantage% 40yahoogroups. com>
> > > Sent: Thursday, August 7, 2008 2:49:48 PM
> > > Subject: [Vantage] Doc Association issues
> > >
> > > I could swear that this was working before but hell if I remember...
> > >
> > > I have various pdf files associated throughout my database...cannot view
> > > anything. Keep getting access denied messages file cannot be found.
> > >
> > > Is there a limit in the path?
> > >
> > > Can anyone give me the proper commands to set this up, just in case?
> > >
> > > Thanks!
> > >
> > > M. Manasa Reddy
> > > ERP / Inventory & Procurement Manager
> > > Welding Company of America
> > > manasa@weldcoa. com
> > > P: 630-806-2000
> > > F: 630-806-2001
> > >
> > > [Non-text portions of this message have been removed]
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