Does any one else get "Invalid Session" errors from Remote VPN

We use Terminal Server 2003 extensively in our organization, not just
for remote users but also for users that have less than acceptable
workstations. We have not experienced any problems with this as of
yet. Our remote users are connected with a VPN tunnel (not a client)
so the connection is considerably more stable. I have used the
client when traveling to connect using Remote Desktop to both my
machine at the office and the terminal server. The client will have
a tendency to randomly disconnect but it does not cause a problem as
long as you are using the remote desktop. Just reconnect to your
previous session and you are right back where you were. I would
never depend upon a VPN client connection to run Vantage directly.

Keep in mind that the more users you have using a terminal server the
more processing power and memory you will need in the server. Wise
planning is a necessity. We consistently run between 10 and 15 users
with a Dual Xeon 2.6Ghz with 4GB of memory without any issues.
However, these are not power users and the only thing they run on the
terminal server is Vantage, i.e. they do not have access to a command
line. They must use their normal desktop for other functionality
such as email, Excel, etc.

Charles

--- In vantage@yahoogroups.com, Robert Brown <robertb_versa@...>
wrote:
>
> Right now, I am using remote desktop to run a session on a legacy
system custom office reports server (so with this set up - you are
right - no one else can RDC into that server while I am logged in.)
>
> However, Terminal Server 2003 provides services where multiple
users can use an updated version of RDC to connect and run their own
virtual sessions. That is our long term plan once the luxury of
having a handful of 1 to 1 dedicated legacy servers ends.
>
> I believe 2 of our IT people are already sharing such a set up
right now (testing to make sure it is viable) and I've not heard of
any problems encountered yet.
>
> According to microsoft's technet site, even TS-web is capable of
supporting multi remote users simultaneously. I had a brief exposure
to it a year or so ago (and at the time, it didn't make me a fan) but
microsoft, love them or hate them, DOES tend to get things to
work 'good enough' rather quickly. My past experience wouldn't
discourage me from trying it again.
>
> There are also TONs of 3rd party multi-user remote access apps &
add-ons out there for MS-TS and Citrix.
>
> 'Old timers' (like me ) who cut their teeth on Unix are likely
more surprised that this is such a mysterious problem on windows
platforms as even the original AT&T Unix was both 'round robbin'
multi-tasking AND terminal session multi-user by design. Just because
the windows GUI needs more processing oomph (which is more than
available these days) doesn't change the basics of how it was
done 'way back then'.
>
> Look at Apple's superb Leopard OS (for Intel boxes)... It is just
a 3rd generation of the ahead of its time MACH OS Jobs brought back
to Apple with him (and MACH, in turn, was simply a 3G UNIX variant
produced at a time when the industry was hedging its bets on whether
RISC chip based hardware would supercede Intel & Motorola style ASIC
chips).
>
> Sorry for rambling (insomnia)... MS TS 2003 is supposed to
support multiple RDC connected remote user client desktop sessions.
>
> Rob Brown
>
> Rhonda Brabbin <rhonda@...> wrote:
> v\:* {behavior:url(#default#VML);} o\:* {behavior:url
(#default#VML);} w\:* {behavior:url(#default#VML);} .shape
{behavior:url(#default#VML);} st1\:*{behavior:url
(#default#ieooui) } But Remote Desktop only allows one
login at a time. What do you do for multiple users?
>
>
>
>
>
>
>
> ---------------------------------
>
> From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On
Behalf Of Robert Brown
> Sent: Tuesday, January 22, 2008 6:22 PM
> To: vantage@yahoogroups.com
> Subject: Re: [Vantage] Does any one else get "Invalid Session"
errors from Remote VPN users in Vantage
>
>
> Running a client/server program (presumably from remote
laptops) like Vantage over VPN is simply asking for trouble.
>
> Just look back at the minimum network requirements Epicor
recommended when you purchased it. (It is definitely a memory and
bandwidth hog that doesn't tolerant latency well.)
>
> No WAY VPN should be trusted.
>
> You SHOULD be able to establish a VPN connection and then a Remote
Desktop Connection to a local client box dedicated to providing
offsite employees with access. (I'm doing it as I'm typing this.)
>
> ...Pretty surprised Epicor didn't suggest it.
>
> Perhaps try that instead???
>
> (Best of luck to you.)
>
> Rob Brown
>
>
>
> Rhonda <rhonda18@...> wrote:
> I have several users that connect to Vantage using our company VPN
> Connection. These users are the only ones that get this
error, "Invalid
> Session"
> Epicor support cannot tell me why this is happening.
>
> ---------------------------------
> Looking for last minute shopping deals? Find them fast with Yahoo!
Search.
>
> [Non-text portions of this message have been removed]
>
>
>
>
>
>
> ---------------------------------
> Looking for last minute shopping deals? Find them fast with Yahoo!
Search.
>
> [Non-text portions of this message have been removed]
>
I have several users that connect to Vantage using our company VPN
Connection. These users are the only ones that get this error, "Invalid
Session"
Epicor support cannot tell me why this is happening.
Rhonda,



We get the same thing going wireless but it only for certain users.



Dale Kalsow | Information Technologies Director
____________________________________________________________________
Determan Brownie, Inc. | 1241 72nd Avenue NE | Minneapolis, MN 55432

* Phone: (763) 502-9689 | * Fax: (763) 571-1789

* dale.r.kalsow@... | * http://determan.com/



"Ambition is the path to success. Persistence is the vehicle you arrive
in."



Electronic Privacy Notice. This e-mail, and any attachments, contains
information that is, or may be, covered by the Electronic Communications
Privacy Act, 18 U.S.C. 2510-2521, and is also confidential and
proprietary in nature. If you are not the intended recipient, please be
advised that you are legally prohibited from retaining, using, copying,
distributing, or otherwise disclosing this information in any manner.
Instead, please reply to the sender that you have received this
communication in error, and then immediately delete it. Thank you in
advance for your cooperation.

________________________________

From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf
Of Rhonda
Sent: Tuesday, January 22, 2008 2:15 PM
To: vantage@yahoogroups.com
Subject: [Vantage] Does any one else get "Invalid Session" errors from
Remote VPN users in Vantage



I have several users that connect to Vantage using our company VPN
Connection. These users are the only ones that get this error, "Invalid
Session"
Epicor support cannot tell me why this is happening.





[Non-text portions of this message have been removed]
Do you know why and has anything been suggested to fix it?

--- In vantage@yahoogroups.com, "Dale R. Kalsow" <dale.r.kalsow@...>
wrote:
>
> Rhonda,
>
>
>
> We get the same thing going wireless but it only for certain users.
>
>
>
No - epicor has not been very helpful.



Dale Kalsow | Information Technologies Director
____________________________________________________________________
Determan Brownie, Inc. | 1241 72nd Avenue NE | Minneapolis, MN 55432

* Phone: (763) 502-9689 | * Fax: (763) 571-1789

* dale.r.kalsow@... | * http://determan.com/



"Ambition is the path to success. Persistence is the vehicle you arrive
in."



Electronic Privacy Notice. This e-mail, and any attachments, contains
information that is, or may be, covered by the Electronic Communications
Privacy Act, 18 U.S.C. 2510-2521, and is also confidential and
proprietary in nature. If you are not the intended recipient, please be
advised that you are legally prohibited from retaining, using, copying,
distributing, or otherwise disclosing this information in any manner.
Instead, please reply to the sender that you have received this
communication in error, and then immediately delete it. Thank you in
advance for your cooperation.

________________________________

From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf
Of Rhonda
Sent: Tuesday, January 22, 2008 3:29 PM
To: vantage@yahoogroups.com
Subject: [Vantage] Re: Does any one else get "Invalid Session" errors
from Remote VPN users in Vantage



Do you know why and has anything been suggested to fix it?

--- In vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com> ,
"Dale R. Kalsow" <dale.r.kalsow@...>
wrote:
>
> Rhonda,
>
>
>
> We get the same thing going wireless but it only for certain users.
>
>
>





[Non-text portions of this message have been removed]
Running a client/server program (presumably from remote laptops) like Vantage over VPN is simply asking for trouble.

Just look back at the minimum network requirements Epicor recommended when you purchased it. (It is definitely a memory and bandwidth hog that doesn't tolerant latency well.)

No WAY VPN should be trusted.

You SHOULD be able to establish a VPN connection and then a Remote Desktop Connection to a local client box dedicated to providing offsite employees with access. (I'm doing it as I'm typing this.)

...Pretty surprised Epicor didn't suggest it.

Perhaps try that instead???

(Best of luck to you.)

Rob Brown



Rhonda <rhonda18@...> wrote:
I have several users that connect to Vantage using our company VPN
Connection. These users are the only ones that get this error, "Invalid
Session"
Epicor support cannot tell me why this is happening.






---------------------------------
Looking for last minute shopping deals? Find them fast with Yahoo! Search.

[Non-text portions of this message have been removed]
I have multiple users using a VPN (myself included from home at night) from
around the country back to the home office and run Vantage with very minimal
issues. There are times they will get kicked out of Vantage because the VPN
dropped, which I am assuming is a connection issue most likely on there end.
I have a T1 at my home office and experience no issues with it. It has been
noted that my users with DSL have the drop issue whereas those using cable
internet, myself included, never have had that issue, so I assume it is a
phone line issue with DSL that drops them.

Scott

-----Original Message-----
From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf Of
Robert Brown
Sent: Tuesday, January 22, 2008 8:22 PM
To: vantage@yahoogroups.com
Subject: Re: [Vantage] Does any one else get "Invalid Session" errors from
Remote VPN users in Vantage

Running a client/server program (presumably from remote laptops) like
Vantage over VPN is simply asking for trouble.

Just look back at the minimum network requirements Epicor recommended when
you purchased it. (It is definitely a memory and bandwidth hog that doesn't
tolerant latency well.)

No WAY VPN should be trusted.

You SHOULD be able to establish a VPN connection and then a Remote Desktop
Connection to a local client box dedicated to providing offsite employees
with access. (I'm doing it as I'm typing this.)

...Pretty surprised Epicor didn't suggest it.

Perhaps try that instead???

(Best of luck to you.)

Rob Brown



Rhonda <rhonda18@...> wrote:
I have several users that connect to Vantage using our company VPN

Connection. These users are the only ones that get this error, "Invalid
Session"
Epicor support cannot tell me why this is happening.






---------------------------------
Looking for last minute shopping deals? Find them fast with Yahoo! Search.

[Non-text portions of this message have been removed]



Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must have
already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder and
Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
(2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
(3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/links
Yahoo! Groups Links
Right now, I am using remote desktop to run a session on a legacy system custom office reports server (so with this set up - you are right - no one else can RDC into that server while I am logged in.)

However, Terminal Server 2003 provides services where multiple users can use an updated version of RDC to connect and run their own virtual sessions. That is our long term plan once the luxury of having a handful of 1 to 1 dedicated legacy servers ends.

I believe 2 of our IT people are already sharing such a set up right now (testing to make sure it is viable) and I've not heard of any problems encountered yet.

According to microsoft's technet site, even TS-web is capable of supporting multi remote users simultaneously. I had a brief exposure to it a year or so ago (and at the time, it didn't make me a fan) but microsoft, love them or hate them, DOES tend to get things to work 'good enough' rather quickly. My past experience wouldn't discourage me from trying it again.

There are also TONs of 3rd party multi-user remote access apps & add-ons out there for MS-TS and Citrix.

'Old timers' (like me ) who cut their teeth on Unix are likely more surprised that this is such a mysterious problem on windows platforms as even the original AT&T Unix was both 'round robbin' multi-tasking AND terminal session multi-user by design. Just because the windows GUI needs more processing oomph (which is more than available these days) doesn't change the basics of how it was done 'way back then'.

Look at Apple's superb Leopard OS (for Intel boxes)... It is just a 3rd generation of the ahead of its time MACH OS Jobs brought back to Apple with him (and MACH, in turn, was simply a 3G UNIX variant produced at a time when the industry was hedging its bets on whether RISC chip based hardware would supercede Intel & Motorola style ASIC chips).

Sorry for rambling (insomnia)... MS TS 2003 is supposed to support multiple RDC connected remote user client desktop sessions.

Rob Brown

Rhonda Brabbin <rhonda@...> wrote:
v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} st1\:*{behavior:url(#default#ieooui) } But Remote Desktop only allows one login at a time. What do you do for multiple users?







---------------------------------

From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf Of Robert Brown
Sent: Tuesday, January 22, 2008 6:22 PM
To: vantage@yahoogroups.com
Subject: Re: [Vantage] Does any one else get "Invalid Session" errors from Remote VPN users in Vantage


Running a client/server program (presumably from remote laptops) like Vantage over VPN is simply asking for trouble.

Just look back at the minimum network requirements Epicor recommended when you purchased it. (It is definitely a memory and bandwidth hog that doesn't tolerant latency well.)

No WAY VPN should be trusted.

You SHOULD be able to establish a VPN connection and then a Remote Desktop Connection to a local client box dedicated to providing offsite employees with access. (I'm doing it as I'm typing this.)

...Pretty surprised Epicor didn't suggest it.

Perhaps try that instead???

(Best of luck to you.)

Rob Brown



Rhonda <rhonda18@...> wrote:
I have several users that connect to Vantage using our company VPN
Connection. These users are the only ones that get this error, "Invalid
Session"
Epicor support cannot tell me why this is happening.

---------------------------------
Looking for last minute shopping deals? Find them fast with Yahoo! Search.

[Non-text portions of this message have been removed]






---------------------------------
Looking for last minute shopping deals? Find them fast with Yahoo! Search.

[Non-text portions of this message have been removed]