Have submitted this to Epicor, but in the meantime, am also asking here…
We are having trouble creating drop shipments when there are different ship-to locations. Screen shots attached, but here is the scenario:
PO has three lines:
- Line 1 is closed
- Line 2 is open and has one release, going to customer 1, ship-to 10
- Line 3 is open and has two releases:
Release 1 is going to customer 1, ship-to 11
Release 2 is going to customer 1, ship-to 12
We need to drop ship line 3, but when we go into drop shipments, only line 2 is available.
We can get around this by going into the PO and closing line 2. Then we can go back into drop shipments and we can ship line 3 release 1. And then we have to go back into the PO and re-open line 2.
This NOT an acceptable process.
How do we drop ship exactly the line/release that we want to?
And… if there is no way to do that when there are multiple ship-to locations on a PO, how do we force PO suggestions to create a new PO for each BTO sales order release?