E9.504- Serial #s Stuck in DMR Processing

Yahoo Archive
1
Hello,

I have seen this and several similar serial number errors in E9. If you open the serial number maintenance screen make sure that each serial number shows the correct DMR number, warehouse and bin. If this is the same problem, you should be able to process the DMR after that.

Good Luck,
Tom Scott

--- In vantage@yahoogroups.com, Mark Wagner <mjfw2003@...> wrote:
>
> We moved serial numbers from RMA Dispostion to failed and a separate DMR was
> created for each RMA highlighted. When we go to try and reject the part/serial
> number the serial numbers do not display in the serial retrieval screen. System
> knows they are in DMR but cannot reject from there.
>
> Epicor says it may be fixed in 904.505 but not sure. Anyone else see this?
>
>
>
>
> [Non-text portions of this message have been removed]
>
2
We moved serial numbers from RMA Dispostion to failed and a separate DMR was
created for each RMA highlighted. When we go to try and reject the part/serial
number the serial numbers do not display in the serial retrieval screen. System
knows they are in DMR but cannot reject from there.

Epicor says it may be fixed in 904.505 but not sure. Anyone else see this?




[Non-text portions of this message have been removed]