Tom Christie | Information Technology Manager | AGM Container Controls, Inc.<http://www.agmcontainer.com/> | tchristie@...<mailto:tchristie@...> | t: 520.881.2130 ext 2176
From: email@example.com [mailto:firstname.lastname@example.org]
Sent: Wednesday, February 25, 2015 8:58 AM
To: Vantage List
Subject: Re: [Vantage] E9: Sales Order Header Tax does not match line amount
We had a problem when we upgraded to E9.05 with our sales order totals not matching the total from the lines. However, it was NOT tax related (we don't have tax). Epicor did send us a fix we ran and it fixed all of our sales order totals.
On Wed, Feb 25, 2015 at 10:49 AM, 'Tom J. Christie' tchristie@...<mailto:tchristie@...> [vantage] <email@example.com<mailto:firstname.lastname@example.org>> wrote:
So, this is a stumper. We have a sales order header on which the tax amount (the therefore the total) does not match what the line amount says. It is a single line order!
I was looking for a way to force the header record to refresh the totals, but have had no luck. Epicor just shrugged when we called support.
Tom Christie | Information Technology Manager | AGM Container Controls, Inc.<http://www.agmcontainer.com/> | tchristie@...<mailto:tchristie@...> | t: 520.881.2130 ext 2176<tel:520.881.2130%20ext%202176>
Sarah Vareschi â–ª Systems Manager
144 Pleasant St, Clinton, MA 01510 â–ª www.nypromold.com<http://www.nypromold.com/>
D 978.368.4718 â–ª F 978.365.4548
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