E9: Sales Order Header Tax does not match line amount

We haven’t upgrade. In fact, we are still on our launch version of e.905.606a!

Regards,

Tom Christie | Information Technology Manager | AGM Container Controls, Inc.<http://www.agmcontainer.com/> | tchristie@...<mailto:tchristie@...> | t: 520.881.2130 ext 2176

From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com]
Sent: Wednesday, February 25, 2015 8:58 AM
To: Vantage List
Subject: Re: [Vantage] E9: Sales Order Header Tax does not match line amount


We had a problem when we upgraded to E9.05 with our sales order totals not matching the total from the lines. However, it was NOT tax related (we don't have tax). Epicor did send us a fix we ran and it fixed all of our sales order totals.

On Wed, Feb 25, 2015 at 10:49 AM, 'Tom J. Christie' tchristie@...<mailto:tchristie@...> [vantage] <vantage@yahoogroups.com<mailto:vantage@yahoogroups.com>> wrote:

So, this is a stumper. We have a sales order header on which the tax amount (the therefore the total) does not match what the line amount says. It is a single line order!

I was looking for a way to force the header record to refresh the totals, but have had no luck. Epicor just shrugged when we called support.

Regards,

Tom Christie | Information Technology Manager | AGM Container Controls, Inc.<http://www.agmcontainer.com/> | tchristie@...<mailto:tchristie@...> | t: 520.881.2130 ext 2176<tel:520.881.2130%20ext%202176>






Sarah Vareschi â–ª Systems Manager



NyproMold, Inc.

144 Pleasant St, Clinton, MA 01510 â–ª www.nypromold.com<http://www.nypromold.com/>

D 978.368.4718 â–ª F 978.365.4548







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[Non-text portions of this message have been removed]

So, this is a stumper. We have a sales order header on which the tax amount (the therefore the total) does not match what the line amount says. It is a single line order!

 

I was looking for a way to force the header record to refresh the totals, but have had no luck. Epicor just shrugged when we called support.

 

Regards,

 

Tom Christie |  Information Technology Manager  |  AGM Container Controls, Inc.  |   tchristie@...  | t: 520.881.2130 ext 2176

 

We had a problem when we upgraded to E9.05 with our sales order totals not matching the total from the lines. However, it was NOT tax related (we don't have tax). Epicor did send us a fix we ran and it fixed all of our sales order totals.Â

On Wed, Feb 25, 2015 at 10:49 AM, 'Tom J. Christie' tchristie@... [vantage] <vantage@yahoogroups.com> wrote:
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So, this is a stumper. We have a sales order header on which the tax amount (the therefore the total) does not match what the line amount says. It is a single line order!

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I was looking for a way to force the header record to refresh the totals, but have had no luck. Epicor just shrugged when we called support.

Â

Regards,

Â

Tom Christie | Information Technology Manager | AGM Container Controls, Inc. |  tchristie@... | t: 520.881.2130 ext 2176

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--

Sarah Vareschi ▪ Systems ManagerÂ

Â

NyproMold, Inc.

144 Pleasant St, Clinton, MA 01510 ▪ www.nypromold.com Â

D 978.368.4718Â â–ª F 978.365.4548

Â

Â

Â

This e-mail may contain information which is
confidential or privileged. The information is intended to be for the use of
the individual or entity named above. If you are not the intended
recipient, be aware that any disclosure, copying, distribution or use of the
contents of this e-mail is prohibited. In the event of any error in
transmission, unauthorized recipients are requested to contact the sender
immediately and not to disclose or make use of this information. No
employee or agent is authorized to conclude any binding agreement on behalf of
NyproMold with another party by email without express written confirmation by
NyproMold Offices.

P Please consider the environmental impact of
printing this e-mail.