Looking for some advice on capturing documents in ECM via scanning…in one of the ECM training videos (browser scan?), it refers to an ISIS-compatible scanner. Just wondering, if looking at capturing via directory or via email, is an ISIS-compatible scanner required? Or will a multi-function copier/scanner/printer device work? I believe these use the TWAIN standard?
Any advice / recommendations / flashes of brilliance would be welcome… Thanks all!
Tom
@toppito ISIS is only required if you are using the ECM client. We use flatbed twain scanners and I know @MikeGross uses a multifunction copier.
If you are dropping a PDF in a folder is does not matter where it came from as long as it is not an image.
Tom,
The ISIS Scanner is only needed for when you are using the PC’s ECM Client for input. Even if you do it form the ECM UI, it still uses the ECM Client on your PC to do the work. So if you want a scanner on someone’s desk, you need an ISIS scanner and the ECM Client for the PC installed.
Otherwise, any device that can ‘drop’ a PDF into a folder can be your source. I use Ricoh copiers and the Scan to Folder function to drop PDF’s into a folder that IDC/ECM grab from, like @gpayne mentioned.
Thanks, Mike. You & Greg have given me the info I need to make some informed decisions about ECM scanning.
I appreciate how quickly you guys responded!
Tom
Maybe you guys can help me with my issue. I KNOW I installed the ISIS drivers, but when I look at driver details, I’m not sure I see ISIS drivers. I see some in System32, and some in a Twain_64 folder. I have uninstalled and re-installed. Here’s my situation:
Trying to setup different scan PC to use my Eclipse Client with Panasonic S5046H scanner using ISIS drivers. Computer sees the scanner, but the Docstar Client doesn’t. And when I click on “Select” in the Capture Window (as well as I see errors in the log) the message is about "Could not load file or assembly "PixTools.Pixcore, Version=8.5.1.0… I see the dll’s on the local PC though. Can’t find anything in Google on this. Any help would be hugely appreciated.
I replied to your other post, but it seems you’re already past that. If the ECM client doesn’t see the scanner, you’re stuck. But given that it’s supposed to support ISIS, I’d open a ticket if no one here has an answer for you. Sorry, we have a TWAIN scanner so I can’t be of much more help.
I made this work with a Fujitsu in 2021, but can’t get the ECM client to load on that PC today. I see I have ECM ISIS Scanning support installed and Kofax VRS.
I will be in that office on Thursday and I will see if I can make it load, but the cost of the ISIS scanner was so much more than we are paying for HP flatbeds that it never went into production.
Hi Guys - thanks so much for your replies - We had a huge disaster at my work today - lost our Exchange server - so I never got close to thinking about this… Tomorrow will probably be another day of cleanup, and then I’m supposed to be on vacation. HOWEVER - I’m still hoping for a resolution… I’m going to go check my other post too - SORRY for posting and then finding this. My bad… There’s got to me an answer for this… Hmmm… Well - again THANK YOU! We (I guess) purchased thr PIF but we don’t have support right now…
Fix that server, take the PTO - we’ll be here when you get back 