We are using an ECM workflow for AP invoice entry. Normally there the “$Document Status” field gets updated and gives the user clues as to what needs to be fixed, e.g. “GL allocations missing”. These messages appear above the preview of the invoice on the right-hand side. Does anybody know how we can re-enable these?
Are you talking about this box?
The only way I know to make it show up, or hide it, is to manipulate $Document Status. Perhaps you are setting it to ‘blank’ at some point in a workflow and not realizing it. I have a trick for that, in that I Generate Documenation from the Action menu in Workflow designer and search for “$Document Status” in the PDF. It’ll tell you where you are manipulating the field.