EpicCare

Has anyone registered or received any information on Epicor’s new support platform EpicCare?

I tried to go to Answerbooks today and was redirected to an EpiCare login screen.

I was unable to login. They are prompting for “Email Address (user name)” I tried multiple iterations of my login.

I called and left a message with support. - I’m not holding my breath :slight_smile:

DaveO

I just did the registration and it says it will email when my product goes live.

I was able to do an answerbook search without any issues.

Greg

Do you have the registration link?

Got it: EpicCare Login - EpicCare

I registered but have not received an email. You can still search using the existing page.

When you log into Epicor and go to Answer book the link is above the search dialogue boxes.

Brinda

I got the registration email and registered the other week, Then on Tuesday I got two new registration emails. The last one saying the links were incorrect. When I went to register it said my email address was already registered. Rather unusual.
I have spoke to our CAM and hopefully he will provide some feedback soon.

Simon