Epicor Help Application Help Search Down?

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Mark: “Who taught you how to do this ?? … Answer me!”

Heather: “YOU ALRIGHT! … I learned it from watching you!”

Narrator: “Admins that use Dad jokes, have users that use Dad jokes.”

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24

Changing my response now. Didn’t realize the search. Search is not working for us either.

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Whoops … 10.2.300 also. (I had only tested that help launched) Doing a search yields:

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Same result as Calvin, but we’re 10.2.500. OnPrem Epicor with cloud help.

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Are you getting anywhere with the help, @hkeric.wci? Seems like someone would be like:

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Im waiting for @ckrusen to report it to Support. :heart:

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29

None of my users ever use the help. So not an issue to me. :wink:

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It should be back up and running, reported it to Support after several back and forths, looks like the Search is functioning again for me.

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31

I get the date

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Mine’s back up. Search was re-indexing the first time I opened it as well.