I hope it isn’t just me but does anyone else ever have issues where the invoices from Epicor for their services and licenses are not correct?
It seems like every year when I get them, I go through them line by line and there are always 1 to 4 new items that are on there that should not be. I contact our CAM, ask what they are, and then ask they be removed when I find out they are for something we don’t have or didn’t sign up for. No one ever knows how they ended up on our invoice.
So strange and a waste of time. This year’s additions have to do with “SQL Replication” and “Epicor Enterprise Edition Language Spanish”. We didn’t add them and they were not on the last 2 years worth of invoices.