Epicor Mobile CRM

Epicor ERP 10
1

Hey there,

I’ve been trying to set up the Mobile CRM app on our environment. Been moving on from error to error and finally managed to log in but now I’m stuck with this:

Screenshot_20190430-154027_EpicorCRM
Screenshot_20190430-154027_EpicorCRM.jpg1080×2220 412 KB

We’re testing 10.2.300 so this is our upgrade server. Reading through the install documents there should be no need to install BAQs on 10.2. I can see them if I go through the REST swagger page (zCRM…) and can actually query data so I believe the BAQs are already there.

Any thoughts on what could be going wrong?

Pedro

2

Hello Pedro,

We had the exact same issue. The Cloud Team fixed our situation but I know that .300 has updated BAQs they needed to install. This is our case ID if you need to drill into what they did. CS0001406091.

Best,

Mark W.

3

Thanks Mark! I’ll take a look. The install docs don’t mention anything about that. They do mention an installation package that I’ve had no luck finding on epicweb yet.

4

Well I found the package! Hopefully I can get this working then.

5

Had to plow through a few more errors but I finally got it working. Had to clean and install the BAQs. Thanks!

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6

Hi Pedro,
Could you share your actions to solve the issue? We have exact the same issue in an upgraded environment.
Thanks. Jochem
jochem@scherpthe.nl

7

In Epicweb, go to the download section for ERP10 and in the tree pick Epicor Mobile Crm.

image

Download the latest version of CRM-BAQ Customer solution and follow the instructions inside.

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