Epicor - Weight Verification - What Make and Model of Scale works with Kinetic

Kinetic ERP
21

We have the weights on the parts but in shipping we use scales to get the real box weights.

22

s’what I thought. So @GKoenighain it’s now just tracing out the call and you can do it yourself at any time using an event to trigger a function that fires off the “get data from the scale” action and then you can write that data back to where you need it. Detailing how to do all that is a large ask. There’s a few threads on how to do each of those things (for different use cases).

23

You can actually use something like Putty to connect to the scale and verify the data it’s sending. It’s all just serial communication. Each scale has it’s own commands. Like T gets the weight on ours.

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24

Do you have a Mettler Toledo Scale model you use?

Thanks

25

Depends on the area but either BC60s or BC150s

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26

Just for FYI - We tried OHAUS Ranger 3000 serial Scale - Does not work.

27

Through the serial port? Did you do what @chaddb said with a putty connection to verify it worked and isolate Kinetic as the problem?

28

What didn’t work? The COM port settings on the PC and the settings in the Epicor workstation have to match what’s set in the scale. Every manufacture is different and it’s even sometimes different between scale firmware versions. The scales are very specific - baud rate, data bits, parity, etc. All have to match between scale, PC, workstation.

29

I am going back to test it with your “Putty” Suggestion - see what I can see. We are in Cloud so I think Edge Agent will be a must.

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30

It is as @klincecum said. Let us know what you find and thanks in advance for anything you post here to help others in the future who may wish to do what you’re doing, including but not limited to: code, thoughts, beer emojis and the like.

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31

Always wipe front to back.

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32

Exactly as Kevin said it :joy:

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33

We have an old 9-pin serial scale that works via Epicor Edge Agent.

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34

You’ll need the Edge Agent if you are cloud.

35

I think even if you use the browser on-prem, you’ll need the Edge Agent for serial connections, no?

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36

Hmm. Probably true. Haven’t tried any of that in the browser.

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37

Yes.

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38

Yeah, you’re right. Just tested. Needed the Edge Agent.

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39

Thanks for taking the time to confirm that to the group :folded_hands:

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40

Ours still work even with the Edge Agent as serial. So assuming you get communication between the scale and the actual PC it should be fine.

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