Error message when starting to sign in on Vantage

Yahoo Archive
1
Check to make sure that your .ini and .mfg files are pointing to the
correct file paths. I've received this error in the past and it was
due to a small error of leaving a semi colon out or misspelling a
folder name.

Brandon







--- In vantage@yahoogroups.com, "cindi21_16" <crawford@f...> wrote:
>
> I upgraded last week from Vantage 5.2 to 6.0 and now my users
> receive an error message when the screen comes up to open Vantage.
> This is the message: msgopen:unable to open message file:PROMSGS.
> I have talked with tech support and all they tell me is that it is
a
> network connection problem, but that is hard for me to understand
> when it didn't do this when I was on 5.2. And no network changes
> have been made. Any help would be greatly appreciated.
>
> Tracy
2
I upgraded last week from Vantage 5.2 to 6.0 and now my users
receive an error message when the screen comes up to open Vantage.
This is the message: msgopen:unable to open message file:PROMSGS.
I have talked with tech support and all they tell me is that it is a
network connection problem, but that is hard for me to understand
when it didn't do this when I was on 5.2. And no network changes
have been made. Any help would be greatly appreciated.

Tracy
3
We've gotten that message before and I know this will sound stupid
but empty the user's temp directory. Completely. It worked for
us.

--- In vantage@yahoogroups.com, "cindi21_16" <crawford@f...> wrote:
>
> I upgraded last week from Vantage 5.2 to 6.0 and now my users
> receive an error message when the screen comes up to open
Vantage.
> This is the message: msgopen:unable to open message
file:PROMSGS.
> I have talked with tech support and all they tell me is that it is
a
> network connection problem, but that is hard for me to understand
> when it didn't do this when I was on 5.2. And no network changes
> have been made. Any help would be greatly appreciated.
>
> Tracy