Event id 3645

Yahoo Archive
1
Nancy, This is what progress help displays.

bkwrite: write to disk failed errno <num>. (3645)

An operating system error occurred during a PROGRESS input/output operation.
The resulting error number, was returned by PROGRESS from the operating
system indicating the cause of the error. See the PROGRESS System
Administration guide or PROGRESS on-line help to determine the meaning of
the error. Common error numbers are 28 (out of disk space) and 5 (physical
hardware error). If the error does not appear to be an Operating System
problem, contact your dealer, your country's PROGRESS subsidiary or Progress
Software Corporation.

You could call progress. (781) 280-4999
They will want your database serial number from you epicor licence sheet.

Patrick


-----Original Message-----
From: Dunn, Nancy [mailto:ndunn@...]
Sent: Wednesday, April 11, 2001 6:15 AM
To: Vantage Onelist (E-mail)
Subject: [Vantage] event id 3645


Support isn't open yet, hope someone can help.
My server decided to turn vantage DB off aroungd 1:30 am. The first message
in the event log was:
Message from Progress database e:\epicor\vantage\db\vantage (5199)
APW 2:bkwrite: write to disk failed errno 0. (3645)

Anyone knows what this is. I worried about letting users on the system.
Nancy Dunn
Winco Industries


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2
Support isn't open yet, hope someone can help.
My server decided to turn vantage DB off aroungd 1:30 am. The first message
in the event log was:
Message from Progress database e:\epicor\vantage\db\vantage (5199)
APW 2:bkwrite: write to disk failed errno 0. (3645)

Anyone knows what this is. I worried about letting users on the system.
Nancy Dunn
Winco Industries
3
Hi Nancy,
Here's a document that was on the Epicor website, hope it helps.
Shirley Graver
(End User)
Sys Admin
Rubber associates Inc.
Cleveland/Akron

Page: 147.1872MPS
Summary: XA Errors 44, 3645, 4029, 4196, 5199
AnswerBook: Vantage ChangeRequests

PROBLEM DESCRIPTION:

The following error messages occurred on the server when trying to startup
the database.
See Document #190.995 for How to Use Event Viewer to obtain detailed
message.

ERROR MESSAGES:

'event id 4029: msg from progress d:\dcd\vantage\db\dcdv7.db (5199) srv 0
error
opening file d:\....lk. Error no = 13 (4029)'
'Dcdv7.lk is not a valid lk file for this server (4196)'
'multi-server shut down'

==============================================================
BkioWrite Error. Unknown OS Error During Write 33 (3645)
Abnormal shutdown code 2.
==============================================================
'5199 SRV 4 error: date on DB and BI do not match'.
==============================================================
1. Message from Progress Database D:\DCD\Vantage\DB\DCDV7 (5199)
SRV O BKWrite: Write to disk failed errno=0 (3645)
2. Message from Progress database D:\DCD\dcdtrain\DB\DCDV7 (5199)
SRV 1:BKWrite: Write to disk failed errno=0 (3645)
==============================================================
Message from PROGRESS database C:\DWC\Vantage\dcdv7 (5199)
BROKER 0: You Must Truncate the bi before 1st 83 Connection.
==============================================================

PROBLEM RESOLUTION: The above messages from NT Event View should be fixed by
one of six possibilies below:

1) This appears could be a file permission issue on the share C:\DCD. How To
Reset: Right mouse click on C:\DCD folder in explorer, select Properties,
Security tab, Permissions. Check both boxes for Permissions on Existing
Subdirectories and Permissions on Existing Files.

2) Out of Disk space on physical drive

3) Backing up a running Database with a non-supported software package.
(i.e.
Segate's BackupExec) Use PROBKUP.

4) For the DB and BI files not date not matching, the user should restore
from backup if at all possible. If not, it is possible to force our way in.
However, this is strongly NOT recommended. This may lead to missing data
and/or data corruption.

5) Event Viewer show Normal Startup and Normal Shutdown immediately
following.
Have the user go to [START] --> Settings --> Control Panal --> Services.
Locate
and click on ProService double clicking it. Look at the box 'Log In As' and
which is it set to 'System Account' or 'This Account'. If set to 'This
Account' the user specified will be the only person/login who is able to
startup ProControl.

6) During the installation of 3.00.605 Vantage, the .BI file MUST be
truncated
under the old 8.2C client before the copy is made to the new
C:\DWC\Vantage\db
folder which uses the new 8.3A ProControl. Follow the instructions on page
31 of the 3.00 Install Guide on Running the Database Schema Changes.

ADDITIONAL INFORMATION

Tech Support may request a copy of the DCDV7.LG file showing the errors.
Usually caused by something changing on the NT server, such as any upgrades,
changes to file permissions, etc.



[Non-text portions of this message have been removed]
4
Shirley,
I am hoping you answered my question. Thanks. I was using a different
server to backup the DB last night, because the tape drive I usually use was
broke. I usually use ArcServeIT, but the one I used last night was
BackupExec.
Thanks again
Nancy

-----Original Message-----
From: Shirley Graver [mailto:shirleyg@...]
Sent: Wednesday, April 11, 2001 6:19 AM
To: vantage@yahoogroups.com
Subject: RE: [Vantage] event id 3645


Hi Nancy,
Here's a document that was on the Epicor website, hope it helps.
Shirley Graver
(End User)
Sys Admin
Rubber associates Inc.
Cleveland/Akron

P