Failed to enable contraints error

I have a user that is getting this error intermittently when trying to print out PO. It shuts down all of Epicor. He can’t tell me how to recreate the problem and says it works fine a majority of the time but pops up once a day or so. I don’t have enough information to call support so I was wondering if anyone has some good ideas on where to start looking to see if I can better define the problem.

Are Automatic Updates turned on for the server?

I should rephrase this, it kicks him out of epicor, it doesn’t affect anyone else.

I’m not sure, but I doubt it, since we want to control when it get’s updated. I’ll talk to our server guy.

That has happened to one of my users as well. Haven’t been able to find a link and it prints out without issue after getting back in to the system. Subscribing in case someone has an answer/solution.

Do you use a custom report for your POs and SSRS or Crystal? Ours is Crystal Reports custom modified from out Vantage 8.03 custom report. I haven’t had the chance to convert any old custom reports over to SSRS yet… I’ve started to understand it, but I still despise the format.

We have a mildly customized report in SSRS. I’m not sure what was changed but I think it was just the formatting. (I didn’t the the form customization)

The hard part, like Ken said, is that it works fine the next time you try it.