# Form Customization Checkbox not working

**URL:** <https://www.epiusers.help/t/form-customization-checkbox-not-working/100814>\
**Category:** Epicor ERP 10\
**Tags:** customization\
**Created:** [March 20, 2023, 9:17pm UTC](https://www.epiusers.help/t/form-customization-checkbox-not-working/100814 "2023-03-20T21:17:06Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![mchernecki](https://www.epiusers.help/letter_avatar_proxy/v4/letter/m/ba8739/32.png) [@mchernecki](https://www.epiusers.help/u/mchernecki)\
**Post date:** [March 20, 2023, 9:17pm UTC](https://www.epiusers.help/t/form-customization-checkbox-not-working/100814/1 "2023-03-20T21:17:06Z")

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We are running Epicor 10.2.300.4 and I am trying to add a checkbox to the Order Entry Release tab. I have defined a Boolean UD field on OrderRel table and regened the database model. I have added the checkbox to the screen and set the EpiBinding to my field. No data is saved to the UD field, the checkbox if clicked stays that way when changing release number. I have done this before with no problem. What am I missing?

![image](https://www.epiusers.help/uploads/default/original/3X/e/6/e6256ad7ba1b46b2fb1f63b88d316b75d77e5d80.png)

 ![image](https://www.epiusers.help/uploads/default/original/3X/d/3/d309ecd36082d136c43f585672600ad3782b58c8.png)

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**Author:** ![Jason\_Woods](https://www.epiusers.help/user_avatar/www.epiusers.help/jason_woods/32/80101_2.png) [@Jason\_Woods](https://www.epiusers.help/u/Jason_Woods)\
**Post date:** [March 20, 2023, 9:28pm UTC](https://www.epiusers.help/t/form-customization-checkbox-not-working/100814/2 "2023-03-20T21:28:46Z")

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Did you close the Order Entry screen and re-open it afterward?

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**Author:** ![andrew.johnson](https://www.epiusers.help/user_avatar/www.epiusers.help/andrew.johnson/32/61226_2.png) [@andrew.johnson](https://www.epiusers.help/u/andrew.johnson)\
**Post date:** [March 20, 2023, 9:31pm UTC](https://www.epiusers.help/t/form-customization-checkbox-not-working/100814/3 "2023-03-20T21:31:20Z")

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Recycle the app pool and restart the client completely? I assume yes since the Custom field is showing in the EpiBinding.

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**Author:** ![mchernecki](https://www.epiusers.help/letter_avatar_proxy/v4/letter/m/ba8739/32.png) [@mchernecki](https://www.epiusers.help/u/mchernecki)\
**Post date:** [March 20, 2023, 9:49pm UTC](https://www.epiusers.help/t/form-customization-checkbox-not-working/100814/4 "2023-03-20T21:49:57Z")

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Closed the client. Reopened. No change. I didn’t clear cache, will try that tomorrow.

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**Author:** ![mchernecki](https://www.epiusers.help/letter_avatar_proxy/v4/letter/m/ba8739/32.png) [@mchernecki](https://www.epiusers.help/u/mchernecki)\
**Post date:** [March 21, 2023, 1:39pm UTC](https://www.epiusers.help/t/form-customization-checkbox-not-working/100814/5 "2023-03-21T13:39:35Z")

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Don’t know what to say. Today this is working as expected.

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**Author:** ![klincecum](https://www.epiusers.help/user_avatar/www.epiusers.help/klincecum/32/100137_2.png) [@klincecum](https://www.epiusers.help/u/klincecum)\
**Post date:** [March 21, 2023, 4:08pm UTC](https://www.epiusers.help/t/form-customization-checkbox-not-working/100814/6 "2023-03-21T16:08:26Z")

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> [@mchernecki](#):
>
> Today this is working as expected

Epicor.

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**Author:** ![Conley.TUC](https://www.epiusers.help/user_avatar/www.epiusers.help/conley.tuc/32/41994_2.png) [@Conley.TUC](https://www.epiusers.help/u/Conley.TUC)\
**Post date:** [August 4, 2023, 8:51pm UTC](https://www.epiusers.help/t/form-customization-checkbox-not-working/100814/7 "2023-08-04T20:51:43Z")

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This same thing just happened to me on 2022.1.21. This was on the OrderHed, but the same exact situation. New UD boolean field shows up, but data is not saving correctly. In my case I noticed that when I went back into the customization, the EpiBinding itself was not saved, and would not save correctly even after a client cache clear.

Restarted the client, and the EpiBinding was already there and everything worked as expected.
