Free Help Desk - Spiceworks

Yahoo Archive
1
From pressing log in to the dashboard loading up takes 38 seconds on our system.
That is in FF and IE. Surely that cant be right.


What can I try that will speed this up?

No scans are running during the day.




________________________________
From: dahoove31 <dave.glazewski@...>
To: vantage@yahoogroups.com
Sent: Thu, 28 October, 2010 16:39:07
Subject: [Vantage] Re: Free Help Desk - Spiceworks

Â
It's not the fastest app in the world but 5 is faster than 4. It also runs
better on Firefox or Chrome. There were slowness issues with IE that I'm not
sure if that was addressed in Version 5 or not.

--- In vantage@yahoogroups.com, Chris Thompson <chriselectrix@...> wrote:
>
> Hi
>
> Is it just me, or do you find Spiceworks even vs 5 to be very slow when loading
>
> between screens etc?
>
> Thanks.
>
>
>
>
> ________________________________
> From: David G <dave.glazewski@...>
> To: vantage@yahoogroups.com
> Sent: Tue, 26 October, 2010 17:18:06
> Subject: [Vantage] Re: Free Help Desk - Spiceworks
>
> ÂÂ
> Upgrade to version 5 it is greatly faster than 4 and older.
> Being a 1 man IT person for 5 companies in 11 buildings in 2 states, I could
>not
>
> function without Spiceworks.
>
>
> --- In vantage@yahoogroups.com, Jose Gomez <jose@> wrote:
> >
> > We use it , but its extremely SLOW and sometimes I want to kill it. However
> > it is very usefull once you wait the 10 minutes to load a ticket :)
> >
> > Sincerely
> > Jose C Gomez
> >
> > http://www.josecgomez.com
> >
> >
> > On Fri, Oct 22, 2010 at 5:36 PM, Bill King <bking@>wrote:
> >
> > >
> > >
> > > And now, back to program.........
> > >
> > > BILL R. KING
> > > (806).776.4409 Office
> > > (806).749.7119 Fax
> > > (254).592.4397 Cell
> > >
> > > ________________________________
> > > From: vantage@yahoogroups.com <vantage%40yahoogroups.com> [mailto:
> > > vantage@yahoogroups.com <vantage%40yahoogroups.com>] On Behalf Of
> > > that_guyy
> > > Sent: Friday, October 22, 2010 4:30 PM
> > > To: vantage@yahoogroups.com <vantage%40yahoogroups.com>
> > > Subject: [Vantage] Free Help Desk - Spiceworks
> > >
> > >
> > > As an IT Pro who supports Epicor users, I know there are A LOT of calls,
> > > questions and problems from our users, not to mention all the typical
> > > computer problems. Well, I just wanted to pass along a free piece of
> > > software that we have been using for about the last year that has really
> > > helped us keep things straight. The software is Spiceworks. Does anyone
>else
> > > use it? If so, chime in or join your local Spiceworks Group. For those of
> > > you who don't use Spiceworks: Over one million IT pros (including me!) use
> > > it to do everything from inventory, monitor, troubleshoot ,report on and
>map
> > > the network, to run an easy-to-use help desk and user portal. Plus, it has
> > > an online community of IT pros like us who share real-world info on things
> > > like best practices, product reviews, vendor recommendations, and job
> > > advice.
> > >
> > > The best part? It only takes 5 minutes to set up, is agent-less and it's
> > > FREE (I'm not kidding - no trial gimmicks or anything) because they run
>tech
> > > vendor ads on the side of the interface (no annoying or audio pop-ups).
> > >
> > > Have a look & let me know what you think!
> > >
> > > ________________________________
> > > The information contained in this message is intended solely for the
> > > individual to whom it is specifically and originally addressed. This
>message
> > > and its contents may contain confidential or privileged information. If
you
> > > are not the intended recipient, you are hereby notified that any
disclosure
> > > or distribution, or taking any action in reliance on the contents of this
> > > information, is strictly prohibited.
> > > We have taken precautions to minimize the risk of transmitting software
> > > viruses, but we advise you to carry out your own virus checks on any
> > > attachment to this message. We cannot accept liability for any loss or
> > > damage caused by software viruses.
> > >
> > > This message (including any attachments) is intended only for
> > > the use of the individual or entity to which it is addressed and
> > > may contain information that is non-public, proprietary,
> > > privileged, confidential, and exempt from disclosure under
> > > applicable law or may constitute as attorney work product.
> > > If you are not the intended recipient, you are hereby notified
> > > that any use, dissemination, distribution, or copying of this
> > > communication is strictly prohibited. If you have received this
> > > communication in error, notify us immediately by telephone and
> > > (i) destroy this message if a facsimile or (ii) delete this message
> > > immediately if this is an electronic communication.
> > >
> > > Thank you.
> > >
> > > [Non-text portions of this message have been removed]
> > >
> > >
> > >
> >
> >
> > [Non-text portions of this message have been removed]
> >
>
>
>
>
>
>
>
> [Non-text portions of this message have been removed]
>







[Non-text portions of this message have been removed]
2
As an IT Pro who supports Epicor users, I know there are A LOT of calls, questions and problems from our users, not to mention all the typical computer problems. Well, I just wanted to pass along a free piece of software that we have been using for about the last year that has really helped us keep things straight. The software is Spiceworks. Does anyone else use it? If so, chime in or join your local Spiceworks Group. For those of you who don't use Spiceworks: Over one million IT pros (including me!) use it to do everything from inventory, monitor, troubleshoot ,report on and map the network, to run an easy-to-use help desk and user portal. Plus, it has an online community of IT pros like us who share real-world info on things like best practices, product reviews, vendor recommendations, and job advice.

The best part? It only takes 5 minutes to set up, is agent-less and it's FREE (I'm not kidding - no trial gimmicks or anything) because they run tech vendor ads on the side of the interface (no annoying or audio pop-ups).

Have a look & let me know what you think!
3
And now, back to program.........



BILL R. KING
(806).776.4409 Office
(806).749.7119 Fax
(254).592.4397 Cell

________________________________
From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf Of that_guyy
Sent: Friday, October 22, 2010 4:30 PM
To: vantage@yahoogroups.com
Subject: [Vantage] Free Help Desk - Spiceworks



As an IT Pro who supports Epicor users, I know there are A LOT of calls, questions and problems from our users, not to mention all the typical computer problems. Well, I just wanted to pass along a free piece of software that we have been using for about the last year that has really helped us keep things straight. The software is Spiceworks. Does anyone else use it? If so, chime in or join your local Spiceworks Group. For those of you who don't use Spiceworks: Over one million IT pros (including me!) use it to do everything from inventory, monitor, troubleshoot ,report on and map the network, to run an easy-to-use help desk and user portal. Plus, it has an online community of IT pros like us who share real-world info on things like best practices, product reviews, vendor recommendations, and job advice.

The best part? It only takes 5 minutes to set up, is agent-less and it's FREE (I'm not kidding - no trial gimmicks or anything) because they run tech vendor ads on the side of the interface (no annoying or audio pop-ups).

Have a look & let me know what you think!


________________________________
The information contained in this message is intended solely for the individual to whom it is specifically and originally addressed. This message and its contents may contain confidential or privileged information. If you are not the intended recipient, you are hereby notified that any disclosure or distribution, or taking any action in reliance on the contents of this information, is strictly prohibited.
We have taken precautions to minimize the risk of transmitting software viruses, but we advise you to carry out your own virus checks on any attachment to this message. We cannot accept liability for any loss or damage caused by software viruses.

This message (including any attachments) is intended only for
the use of the individual or entity to which it is addressed and
may contain information that is non-public, proprietary,
privileged, confidential, and exempt from disclosure under
applicable law or may constitute as attorney work product.
If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
immediately if this is an electronic communication.

Thank you.


[Non-text portions of this message have been removed]
4
We use it , but its extremely SLOW and sometimes I want to kill it. However
it is very usefull once you wait the 10 minutes to load a ticket :)

Sincerely
Jose C Gomez

http://www.josecgomez.com


On Fri, Oct 22, 2010 at 5:36 PM, Bill King <bking@...>wrote:

>
>
> And now, back to program.........
>
> BILL R. KING
> (806).776.4409 Office
> (806).749.7119 Fax
> (254).592.4397 Cell
>
> ________________________________
> From: vantage@yahoogroups.com <vantage%40yahoogroups.com> [mailto:
> vantage@yahoogroups.com <vantage%40yahoogroups.com>] On Behalf Of
> that_guyy
> Sent: Friday, October 22, 2010 4:30 PM
> To: vantage@yahoogroups.com <vantage%40yahoogroups.com>
> Subject: [Vantage] Free Help Desk - Spiceworks
>
>
> As an IT Pro who supports Epicor users, I know there are A LOT of calls,
> questions and problems from our users, not to mention all the typical
> computer problems. Well, I just wanted to pass along a free piece of
> software that we have been using for about the last year that has really
> helped us keep things straight. The software is Spiceworks. Does anyone else
> use it? If so, chime in or join your local Spiceworks Group. For those of
> you who don't use Spiceworks: Over one million IT pros (including me!) use
> it to do everything from inventory, monitor, troubleshoot ,report on and map
> the network, to run an easy-to-use help desk and user portal. Plus, it has
> an online community of IT pros like us who share real-world info on things
> like best practices, product reviews, vendor recommendations, and job
> advice.
>
> The best part? It only takes 5 minutes to set up, is agent-less and it's
> FREE (I'm not kidding - no trial gimmicks or anything) because they run tech
> vendor ads on the side of the interface (no annoying or audio pop-ups).
>
> Have a look & let me know what you think!
>
> ________________________________
> The information contained in this message is intended solely for the
> individual to whom it is specifically and originally addressed. This message
> and its contents may contain confidential or privileged information. If you
> are not the intended recipient, you are hereby notified that any disclosure
> or distribution, or taking any action in reliance on the contents of this
> information, is strictly prohibited.
> We have taken precautions to minimize the risk of transmitting software
> viruses, but we advise you to carry out your own virus checks on any
> attachment to this message. We cannot accept liability for any loss or
> damage caused by software viruses.
>
> This message (including any attachments) is intended only for
> the use of the individual or entity to which it is addressed and
> may contain information that is non-public, proprietary,
> privileged, confidential, and exempt from disclosure under
> applicable law or may constitute as attorney work product.
> If you are not the intended recipient, you are hereby notified
> that any use, dissemination, distribution, or copying of this
> communication is strictly prohibited. If you have received this
> communication in error, notify us immediately by telephone and
> (i) destroy this message if a facsimile or (ii) delete this message
> immediately if this is an electronic communication.
>
> Thank you.
>
> [Non-text portions of this message have been removed]
>
>
>


[Non-text portions of this message have been removed]
5
Yep one of my Vantage 8 customers uses it and I have to say I think it's pretty impressive. Solid ruby on rails architecture under the hood. Strong community features and looks very modern. Hassle-free agents for desktops. An enterprise version is available as well.


--- In vantage@yahoogroups.com, "that_guyy" <rbird@...> wrote:
>
> As an IT Pro who supports Epicor users, I know there are A LOT of calls, questions and problems from our users, not to mention all the typical computer problems. Well, I just wanted to pass along a free piece of software that we have been using for about the last year that has really helped us keep things straight. The software is Spiceworks. Does anyone else use it? If so, chime in or join your local Spiceworks Group. For those of you who don't use Spiceworks: Over one million IT pros (including me!) use it to do everything from inventory, monitor, troubleshoot ,report on and map the network, to run an easy-to-use help desk and user portal. Plus, it has an online community of IT pros like us who share real-world info on things like best practices, product reviews, vendor recommendations, and job advice.
>
> The best part? It only takes 5 minutes to set up, is agent-less and it's FREE (I'm not kidding - no trial gimmicks or anything) because they run tech vendor ads on the side of the interface (no annoying or audio pop-ups).
>
> Have a look & let me know what you think!
>
6
We us it here too.

It's a great product. It does almost everything that paid helpdesk
software does (and some that they don't do) and new features are rolling
out all the time.

Version 5 just came out, which is a significant upgrade.



One of the best things about it, is that we've gotten rid of out
manually manage excel spreadsheets!



From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf
Of Alex Fiedler
Sent: Monday, October 25, 2010 2:03 AM
To: vantage@yahoogroups.com
Subject: [Vantage] Re: Free Help Desk - Spiceworks





Yep one of my Vantage 8 customers uses it and I have to say I think it's
pretty impressive. Solid ruby on rails architecture under the hood.
Strong community features and looks very modern. Hassle-free agents for
desktops. An enterprise version is available as well.

--- In vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com> ,
"that_guyy" <rbird@...> wrote:
>
> As an IT Pro who supports Epicor users, I know there are A LOT of
calls, questions and problems from our users, not to mention all the
typical computer problems. Well, I just wanted to pass along a free
piece of software that we have been using for about the last year that
has really helped us keep things straight. The software is Spiceworks.
Does anyone else use it? If so, chime in or join your local Spiceworks
Group. For those of you who don't use Spiceworks: Over one million IT
pros (including me!) use it to do everything from inventory, monitor,
troubleshoot ,report on and map the network, to run an easy-to-use help
desk and user portal. Plus, it has an online community of IT pros like
us who share real-world info on things like best practices, product
reviews, vendor recommendations, and job advice.
>
> The best part? It only takes 5 minutes to set up, is agent-less and
it's FREE (I'm not kidding - no trial gimmicks or anything) because they
run tech vendor ads on the side of the interface (no annoying or audio
pop-ups).
>
> Have a look & let me know what you think!
>












Joe Rojas | Director of Information Technology | Mats Inc
dir: 781-573-0291 | cell: 781-408-9278 | fax: 781-232-5191
jrojas@... | www.matsinc.com Ask us about our clean, green and beautiful matting and flooring


This message is intended only for the individual named. If you are not the named addressee you should not disseminate, distribute or copy this e-mail. Please notify the sender immediately by e-mail if you have received this e-mail by mistake. Please note that any views or opinions presented in this email are solely those of the author and do not necessarily represent those of the company.


[Non-text portions of this message have been removed]
7
We have spiceworks but we never use it. it is just kind of there on the server.

How can I access it from my client PC when it is installed on the server?

http://server:9675/login I have tried this link but it only lets me log in when
I am logged in to our server as well.

It wont let me log in via this link if I am not logged in to our server.

Do you know how it can be done or do I have to keep logging on the server first?

Thanks.




________________________________
From: Joe Rojas <jrojas@...>
To: vantage@yahoogroups.com
Sent: Mon, 25 October, 2010 13:53:40
Subject: RE: [Vantage] Re: Free Help Desk - Spiceworks

Â
We us it here too.

It's a great product. It does almost everything that paid helpdesk
software does (and some that they don't do) and new features are rolling
out all the time.

Version 5 just came out, which is a significant upgrade.

One of the best things about it, is that we've gotten rid of out
manually manage excel spreadsheets!

From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf
Of Alex Fiedler
Sent: Monday, October 25, 2010 2:03 AM
To: vantage@yahoogroups.com
Subject: [Vantage] Re: Free Help Desk - Spiceworks

Yep one of my Vantage 8 customers uses it and I have to say I think it's
pretty impressive. Solid ruby on rails architecture under the hood.
Strong community features and looks very modern. Hassle-free agents for
desktops. An enterprise version is available as well.

--- In vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com> ,
"that_guyy" <rbird@...> wrote:
>
> As an IT Pro who supports Epicor users, I know there are A LOT of
calls, questions and problems from our users, not to mention all the
typical computer problems. Well, I just wanted to pass along a free
piece of software that we have been using for about the last year that
has really helped us keep things straight. The software is Spiceworks.
Does anyone else use it? If so, chime in or join your local Spiceworks
Group. For those of you who don't use Spiceworks: Over one million IT
pros (including me!) use it to do everything from inventory, monitor,
troubleshoot ,report on and map the network, to run an easy-to-use help
desk and user portal. Plus, it has an online community of IT pros like
us who share real-world info on things like best practices, product
reviews, vendor recommendations, and job advice.
>
> The best part? It only takes 5 minutes to set up, is agent-less and
it's FREE (I'm not kidding - no trial gimmicks or anything) because they
run tech vendor ads on the side of the interface (no annoying or audio
pop-ups).
>
> Have a look & let me know what you think!
>

Joe Rojas | Director of Information Technology | Mats Inc
dir: 781-573-0291 | cell: 781-408-9278 | fax: 781-232-5191
jrojas@... | www.matsinc.com Ask us about our clean, green and beautiful
matting and flooring

This message is intended only for the individual named. If you are not the named
addressee you should not disseminate, distribute or copy this e-mail. Please
notify the sender immediately by e-mail if you have received this e-mail by
mistake. Please note that any views or opinions presented in this email are
solely those of the author and do not necessarily represent those of the
company.

[Non-text portions of this message have been removed]







[Non-text portions of this message have been removed]
8
Spiceworks runs in two modes, Desktop and Service.

If it’s in Desktop mode, then you have to be logged into the server in order for it to run.

Once logged, you should be able to connect from client PCs too. If you log out of the server, it will stop Spiceworks. If you set up Spiceworks as a service, then it is running all the time.



From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf Of Chris Thompson
Sent: Monday, October 25, 2010 11:28 AM
To: vantage@yahoogroups.com
Subject: Re: [Vantage] Re: Free Help Desk - Spiceworks





We have spiceworks but we never use it. it is just kind of there on the server.

How can I access it from my client PC when it is installed on the server?

http://server:9675/login I have tried this link but it only lets me log in when
I am logged in to our server as well.

It wont let me log in via this link if I am not logged in to our server.

Do you know how it can be done or do I have to keep logging on the server first?

Thanks.












Joe Rojas | Director of Information Technology | Mats Inc
dir: 781-573-0291 | cell: 781-408-9278 | fax: 781-232-5191
jrojas@... | www.matsinc.com Ask us about our clean, green and beautiful matting and flooring


This message is intended only for the individual named. If you are not the named addressee you should not disseminate, distribute or copy this e-mail. Please notify the sender immediately by e-mail if you have received this e-mail by mistake. Please note that any views or opinions presented in this email are solely those of the author and do not necessarily represent those of the company.



________________________________

From: Joe Rojas <jrojas@... <mailto:jrojas%40matsinc.com> >
To: vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
Sent: Mon, 25 October, 2010 13:53:40
Subject: RE: [Vantage] Re: Free Help Desk - Spiceworks


We us it here too.

It's a great product. It does almost everything that paid helpdesk
software does (and some that they don't do) and new features are rolling
out all the time.

Version 5 just came out, which is a significant upgrade.

One of the best things about it, is that we've gotten rid of out
manually manage excel spreadsheets!

From: vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com> [mailto:vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com> ] On Behalf
Of Alex Fiedler
Sent: Monday, October 25, 2010 2:03 AM
To: vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
Subject: [Vantage] Re: Free Help Desk - Spiceworks

Yep one of my Vantage 8 customers uses it and I have to say I think it's
pretty impressive. Solid ruby on rails architecture under the hood.
Strong community features and looks very modern. Hassle-free agents for
desktops. An enterprise version is available as well.

--- In vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com> <mailto:vantage%40yahoogroups.com> ,
"that_guyy" <rbird@...> wrote:
>
> As an IT Pro who supports Epicor users, I know there are A LOT of
calls, questions and problems from our users, not to mention all the
typical computer problems. Well, I just wanted to pass along a free
piece of software that we have been using for about the last year that
has really helped us keep things straight. The software is Spiceworks.
Does anyone else use it? If so, chime in or join your local Spiceworks
Group. For those of you who don't use Spiceworks: Over one million IT
pros (including me!) use it to do everything from inventory, monitor,
troubleshoot ,report on and map the network, to run an easy-to-use help
desk and user portal. Plus, it has an online community of IT pros like
us who share real-world info on things like best practices, product
reviews, vendor recommendations, and job advice.
>
> The best part? It only takes 5 minutes to set up, is agent-less and
it's FREE (I'm not kidding - no trial gimmicks or anything) because they
run tech vendor ads on the side of the interface (no annoying or audio
pop-ups).
>
> Have a look & let me know what you think!
>

Joe Rojas | Director of Information Technology | Mats Inc
dir: 781-573-0291 | cell: 781-408-9278 | fax: 781-232-5191
jrojas@... <mailto:jrojas%40matsinc.com> | www.matsinc.com Ask us about our clean, green and beautiful
matting and flooring

This message is intended only for the individual named. If you are not the named
addressee you should not disseminate, distribute or copy this e-mail. Please
notify the sender immediately by e-mail if you have received this e-mail by
mistake. Please note that any views or opinions presented in this email are
solely those of the author and do not necessarily represent those of the
company.

[Non-text portions of this message have been removed]

[Non-text portions of this message have been removed]




[Non-text portions of this message have been removed]
9
Upgrade to version 5 it is greatly faster than 4 and older.
Being a 1 man IT person for 5 companies in 11 buildings in 2 states, I could not function without Spiceworks.



--- In vantage@yahoogroups.com, Jose Gomez <jose@...> wrote:
>
> We use it , but its extremely SLOW and sometimes I want to kill it. However
> it is very usefull once you wait the 10 minutes to load a ticket :)
>
> Sincerely
> Jose C Gomez
>
> http://www.josecgomez.com
>
>
> On Fri, Oct 22, 2010 at 5:36 PM, Bill King <bking@...>wrote:
>
> >
> >
> > And now, back to program.........
> >
> > BILL R. KING
> > (806).776.4409 Office
> > (806).749.7119 Fax
> > (254).592.4397 Cell
> >
> > ________________________________
> > From: vantage@yahoogroups.com <vantage%40yahoogroups.com> [mailto:
> > vantage@yahoogroups.com <vantage%40yahoogroups.com>] On Behalf Of
> > that_guyy
> > Sent: Friday, October 22, 2010 4:30 PM
> > To: vantage@yahoogroups.com <vantage%40yahoogroups.com>
> > Subject: [Vantage] Free Help Desk - Spiceworks
> >
> >
> > As an IT Pro who supports Epicor users, I know there are A LOT of calls,
> > questions and problems from our users, not to mention all the typical
> > computer problems. Well, I just wanted to pass along a free piece of
> > software that we have been using for about the last year that has really
> > helped us keep things straight. The software is Spiceworks. Does anyone else
> > use it? If so, chime in or join your local Spiceworks Group. For those of
> > you who don't use Spiceworks: Over one million IT pros (including me!) use
> > it to do everything from inventory, monitor, troubleshoot ,report on and map
> > the network, to run an easy-to-use help desk and user portal. Plus, it has
> > an online community of IT pros like us who share real-world info on things
> > like best practices, product reviews, vendor recommendations, and job
> > advice.
> >
> > The best part? It only takes 5 minutes to set up, is agent-less and it's
> > FREE (I'm not kidding - no trial gimmicks or anything) because they run tech
> > vendor ads on the side of the interface (no annoying or audio pop-ups).
> >
> > Have a look & let me know what you think!
> >
> > ________________________________
> > The information contained in this message is intended solely for the
> > individual to whom it is specifically and originally addressed. This message
> > and its contents may contain confidential or privileged information. If you
> > are not the intended recipient, you are hereby notified that any disclosure
> > or distribution, or taking any action in reliance on the contents of this
> > information, is strictly prohibited.
> > We have taken precautions to minimize the risk of transmitting software
> > viruses, but we advise you to carry out your own virus checks on any
> > attachment to this message. We cannot accept liability for any loss or
> > damage caused by software viruses.
> >
> > This message (including any attachments) is intended only for
> > the use of the individual or entity to which it is addressed and
> > may contain information that is non-public, proprietary,
> > privileged, confidential, and exempt from disclosure under
> > applicable law or may constitute as attorney work product.
> > If you are not the intended recipient, you are hereby notified
> > that any use, dissemination, distribution, or copying of this
> > communication is strictly prohibited. If you have received this
> > communication in error, notify us immediately by telephone and
> > (i) destroy this message if a facsimile or (ii) delete this message
> > immediately if this is an electronic communication.
> >
> > Thank you.
> >
> > [Non-text portions of this message have been removed]
> >
> >
> >
>
>
> [Non-text portions of this message have been removed]
>
10
Those metrics are unreasonable. You must have some contract support
for the remote sites?

-bws

-----Original Message-----
From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf
Of David G
Sent: Tuesday, October 26, 2010 12:18 PM
To: vantage@yahoogroups.com
Subject: [Vantage] Re: Free Help Desk - Spiceworks

Upgrade to version 5 it is greatly faster than 4 and older.
Being a 1 man IT person for 5 companies in 11 buildings in 2 states, I
could not function without Spiceworks.
11
Looking at getting a contract for the out of state company but that would only be for emergency work that needs a hands on person for otherwise I do everything remotely with the occasional trip down there. The other 4 companies are in the general area. I would say it's at worse a 20 min drive to and from any company.
This setup isn't unreasonable it just makes you be more proficient, proactive, and creative. If it wasn't for Vantage this job would be a piece of cake.


--- In vantage@yahoogroups.com, "Brian W. Spolarich" <bspolarich@...> wrote:
>
> Those metrics are unreasonable. You must have some contract support
> for the remote sites?
>
> -bws
>
> -----Original Message-----
> From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf
> Of David G
> Sent: Tuesday, October 26, 2010 12:18 PM
> To: vantage@yahoogroups.com
> Subject: [Vantage] Re: Free Help Desk - Spiceworks
>
> Upgrade to version 5 it is greatly faster than 4 and older.
> Being a 1 man IT person for 5 companies in 11 buildings in 2 states, I
> could not function without Spiceworks.
>
12
What error message are you getting when you attempt to login from a client browser? It almost sounds like your server might not be configured to allow access on port 9675.
It is best if you run it as a service on the server.
If you can get logged into spiceworks and get your account linked to the community (click on the Community link) there are tons of spiceworks employees, users and help documents to get your spiceworks installation working.
I recommend taking a day or so just to mess with spiceworks. Since I run the help desk, I actuall had to take a vacation day (I have tons of vacation anyways) and just play with it and get it tweaked.
If you can get into the spiceworks community look me up and PM me and I'll help as much as I can. If your spiceworks account is already linked to the community you can login with your spiceworks login at community.spiceworks.com

-Rick Bird

--- In vantage@yahoogroups.com, Chris Thompson <chriselectrix@...> wrote:
>
> We have spiceworks but we never use it. it is just kind of there on the server.
>
> How can I access it from my client PC when it is installed on the server?
>
> http://server:9675/login I have tried this link but it only lets me log in when
> I am logged in to our server as well.
>
> It wont let me log in via this link if I am not logged in to our server.
>
> Do you know how it can be done or do I have to keep logging on the server first?
>
> Thanks.
>
>
>
>
> ________________________________
> From: Joe Rojas <jrojas@...>
> To: vantage@yahoogroups.com
> Sent: Mon, 25 October, 2010 13:53:40
> Subject: RE: [Vantage] Re: Free Help Desk - Spiceworks
>
> ÂÂ
> We us it here too.
>
> It's a great product. It does almost everything that paid helpdesk
> software does (and some that they don't do) and new features are rolling
> out all the time.
>
> Version 5 just came out, which is a significant upgrade.
>
> One of the best things about it, is that we've gotten rid of out
> manually manage excel spreadsheets!
>
> From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf
> Of Alex Fiedler
> Sent: Monday, October 25, 2010 2:03 AM
> To: vantage@yahoogroups.com
> Subject: [Vantage] Re: Free Help Desk - Spiceworks
>
> Yep one of my Vantage 8 customers uses it and I have to say I think it's
> pretty impressive. Solid ruby on rails architecture under the hood.
> Strong community features and looks very modern. Hassle-free agents for
> desktops. An enterprise version is available as well.
>
> --- In vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com> ,
> "that_guyy" <rbird@> wrote:
> >
> > As an IT Pro who supports Epicor users, I know there are A LOT of
> calls, questions and problems from our users, not to mention all the
> typical computer problems. Well, I just wanted to pass along a free
> piece of software that we have been using for about the last year that
> has really helped us keep things straight. The software is Spiceworks.
> Does anyone else use it? If so, chime in or join your local Spiceworks
> Group. For those of you who don't use Spiceworks: Over one million IT
> pros (including me!) use it to do everything from inventory, monitor,
> troubleshoot ,report on and map the network, to run an easy-to-use help
> desk and user portal. Plus, it has an online community of IT pros like
> us who share real-world info on things like best practices, product
> reviews, vendor recommendations, and job advice.
> >
> > The best part? It only takes 5 minutes to set up, is agent-less and
> it's FREE (I'm not kidding - no trial gimmicks or anything) because they
> run tech vendor ads on the side of the interface (no annoying or audio
> pop-ups).
> >
> > Have a look & let me know what you think!
> >
>
> Joe Rojas | Director of Information Technology | Mats Inc
> dir: 781-573-0291 | cell: 781-408-9278 | fax: 781-232-5191
> jrojas@... | www.matsinc.com Ask us about our clean, green and beautiful
> matting and flooring
>
> This message is intended only for the individual named. If you are not the named
> addressee you should not disseminate, distribute or copy this e-mail. Please
> notify the sender immediately by e-mail if you have received this e-mail by
> mistake. Please note that any views or opinions presented in this email are
> solely those of the author and do not necessarily represent those of the
> company.
>
> [Non-text portions of this message have been removed]
>
>
>
>
>
>
>
> [Non-text portions of this message have been removed]
>
13
Hi

Is it just me, or do you find Spiceworks even vs 5 to be very slow when loading
between screens etc?

Thanks.




________________________________
From: David G <dave.glazewski@...>
To: vantage@yahoogroups.com
Sent: Tue, 26 October, 2010 17:18:06
Subject: [Vantage] Re: Free Help Desk - Spiceworks

Â
Upgrade to version 5 it is greatly faster than 4 and older.
Being a 1 man IT person for 5 companies in 11 buildings in 2 states, I could not
function without Spiceworks.


--- In vantage@yahoogroups.com, Jose Gomez <jose@...> wrote:
>
> We use it , but its extremely SLOW and sometimes I want to kill it. However
> it is very usefull once you wait the 10 minutes to load a ticket :)
>
> Sincerely
> Jose C Gomez
>
> http://www.josecgomez.com
>
>
> On Fri, Oct 22, 2010 at 5:36 PM, Bill King <bking@...>wrote:
>
> >
> >
> > And now, back to program.........
> >
> > BILL R. KING
> > (806).776.4409 Office
> > (806).749.7119 Fax
> > (254).592.4397 Cell
> >
> > ________________________________
> > From: vantage@yahoogroups.com <vantage%40yahoogroups.com> [mailto:
> > vantage@yahoogroups.com <vantage%40yahoogroups.com>] On Behalf Of
> > that_guyy
> > Sent: Friday, October 22, 2010 4:30 PM
> > To: vantage@yahoogroups.com <vantage%40yahoogroups.com>
> > Subject: [Vantage] Free Help Desk - Spiceworks
> >
> >
> > As an IT Pro who supports Epicor users, I know there are A LOT of calls,
> > questions and problems from our users, not to mention all the typical
> > computer problems. Well, I just wanted to pass along a free piece of
> > software that we have been using for about the last year that has really
> > helped us keep things straight. The software is Spiceworks. Does anyone else
> > use it? If so, chime in or join your local Spiceworks Group. For those of
> > you who don't use Spiceworks: Over one million IT pros (including me!) use
> > it to do everything from inventory, monitor, troubleshoot ,report on and map
> > the network, to run an easy-to-use help desk and user portal. Plus, it has
> > an online community of IT pros like us who share real-world info on things
> > like best practices, product reviews, vendor recommendations, and job
> > advice.
> >
> > The best part? It only takes 5 minutes to set up, is agent-less and it's
> > FREE (I'm not kidding - no trial gimmicks or anything) because they run tech
> > vendor ads on the side of the interface (no annoying or audio pop-ups).
> >
> > Have a look & let me know what you think!
> >
> > ________________________________
> > The information contained in this message is intended solely for the
> > individual to whom it is specifically and originally addressed. This message
> > and its contents may contain confidential or privileged information. If you
> > are not the intended recipient, you are hereby notified that any disclosure
> > or distribution, or taking any action in reliance on the contents of this
> > information, is strictly prohibited.
> > We have taken precautions to minimize the risk of transmitting software
> > viruses, but we advise you to carry out your own virus checks on any
> > attachment to this message. We cannot accept liability for any loss or
> > damage caused by software viruses.
> >
> > This message (including any attachments) is intended only for
> > the use of the individual or entity to which it is addressed and
> > may contain information that is non-public, proprietary,
> > privileged, confidential, and exempt from disclosure under
> > applicable law or may constitute as attorney work product.
> > If you are not the intended recipient, you are hereby notified
> > that any use, dissemination, distribution, or copying of this
> > communication is strictly prohibited. If you have received this
> > communication in error, notify us immediately by telephone and
> > (i) destroy this message if a facsimile or (ii) delete this message
> > immediately if this is an electronic communication.
> >
> > Thank you.
> >
> > [Non-text portions of this message have been removed]
> >
> >
> >
>
>
> [Non-text portions of this message have been removed]
>







[Non-text portions of this message have been removed]
14
I've always thought that all the versions were reasonable in speed, but v 5 is the fastest. I use spiceworks on our LAN and from home. Here's a quick speed test, I'm currently at home, and I will login and pull up the Help Desk... 2 seconds and the screen is fully loaded.
There is a ton of variables with any web application, from network congestion to DNS problems to server setups. I recommend hitting the spiceworks community for help with your performance.
Here is the system requirements: http://community.spiceworks.com/help/Spiceworks_Requirements
Also, check your email settings to see how often it is checking for new email (tickets) and make sure it's not constantly scanning your network. Those items can really eat up network resources if not managed properly.
I don't want to use the Epicor group to troubleshoot this, but I will help anyway I can if you PM me or PM me in the Spiceworks community.

--- In vantage@yahoogroups.com, Chris Thompson <chriselectrix@...> wrote:
>
> Hi
>
> Is it just me, or do you find Spiceworks even vs 5 to be very slow when loading
> between screens etc?
>
> Thanks.
>
>
>
>
> ________________________________
> From: David G <dave.glazewski@...>
> To: vantage@yahoogroups.com
> Sent: Tue, 26 October, 2010 17:18:06
> Subject: [Vantage] Re: Free Help Desk - Spiceworks
>
> ÂÂ
> Upgrade to version 5 it is greatly faster than 4 and older.
> Being a 1 man IT person for 5 companies in 11 buildings in 2 states, I could not
> function without Spiceworks.
>
>
> --- In vantage@yahoogroups.com, Jose Gomez <jose@> wrote:
> >
> > We use it , but its extremely SLOW and sometimes I want to kill it. However
> > it is very usefull once you wait the 10 minutes to load a ticket :)
> >
> > Sincerely
> > Jose C Gomez
> >
> > http://www.josecgomez.com
> >
> >
> > On Fri, Oct 22, 2010 at 5:36 PM, Bill King <bking@>wrote:
> >
> > >
> > >
> > > And now, back to program.........
> > >
> > > BILL R. KING
> > > (806).776.4409 Office
> > > (806).749.7119 Fax
> > > (254).592.4397 Cell
> > >
> > > ________________________________
> > > From: vantage@yahoogroups.com <vantage%40yahoogroups.com> [mailto:
> > > vantage@yahoogroups.com <vantage%40yahoogroups.com>] On Behalf Of
> > > that_guyy
> > > Sent: Friday, October 22, 2010 4:30 PM
> > > To: vantage@yahoogroups.com <vantage%40yahoogroups.com>
> > > Subject: [Vantage] Free Help Desk - Spiceworks
> > >
> > >
> > > As an IT Pro who supports Epicor users, I know there are A LOT of calls,
> > > questions and problems from our users, not to mention all the typical
> > > computer problems. Well, I just wanted to pass along a free piece of
> > > software that we have been using for about the last year that has really
> > > helped us keep things straight. The software is Spiceworks. Does anyone else
> > > use it? If so, chime in or join your local Spiceworks Group. For those of
> > > you who don't use Spiceworks: Over one million IT pros (including me!) use
> > > it to do everything from inventory, monitor, troubleshoot ,report on and map
> > > the network, to run an easy-to-use help desk and user portal. Plus, it has
> > > an online community of IT pros like us who share real-world info on things
> > > like best practices, product reviews, vendor recommendations, and job
> > > advice.
> > >
> > > The best part? It only takes 5 minutes to set up, is agent-less and it's
> > > FREE (I'm not kidding - no trial gimmicks or anything) because they run tech
> > > vendor ads on the side of the interface (no annoying or audio pop-ups).
> > >
> > > Have a look & let me know what you think!
> > >
> > > ________________________________
> > > The information contained in this message is intended solely for the
> > > individual to whom it is specifically and originally addressed. This message
> > > and its contents may contain confidential or privileged information. If you
> > > are not the intended recipient, you are hereby notified that any disclosure
> > > or distribution, or taking any action in reliance on the contents of this
> > > information, is strictly prohibited.
> > > We have taken precautions to minimize the risk of transmitting software
> > > viruses, but we advise you to carry out your own virus checks on any
> > > attachment to this message. We cannot accept liability for any loss or
> > > damage caused by software viruses.
> > >
> > > This message (including any attachments) is intended only for
> > > the use of the individual or entity to which it is addressed and
> > > may contain information that is non-public, proprietary,
> > > privileged, confidential, and exempt from disclosure under
> > > applicable law or may constitute as attorney work product.
> > > If you are not the intended recipient, you are hereby notified
> > > that any use, dissemination, distribution, or copying of this
> > > communication is strictly prohibited. If you have received this
> > > communication in error, notify us immediately by telephone and
> > > (i) destroy this message if a facsimile or (ii) delete this message
> > > immediately if this is an electronic communication.
> > >
> > > Thank you.
> > >
> > > [Non-text portions of this message have been removed]
> > >
> > >
> > >
> >
> >
> > [Non-text portions of this message have been removed]
> >
>
>
>
>
>
>
>
> [Non-text portions of this message have been removed]
>
15
It's not the fastest app in the world but 5 is faster than 4. It also runs better on Firefox or Chrome. There were slowness issues with IE that I'm not sure if that was addressed in Version 5 or not.


--- In vantage@yahoogroups.com, Chris Thompson <chriselectrix@...> wrote:
>
> Hi
>
> Is it just me, or do you find Spiceworks even vs 5 to be very slow when loading
> between screens etc?
>
> Thanks.
>
>
>
>
> ________________________________
> From: David G <dave.glazewski@...>
> To: vantage@yahoogroups.com
> Sent: Tue, 26 October, 2010 17:18:06
> Subject: [Vantage] Re: Free Help Desk - Spiceworks
>
> ÂÂ
> Upgrade to version 5 it is greatly faster than 4 and older.
> Being a 1 man IT person for 5 companies in 11 buildings in 2 states, I could not
> function without Spiceworks.
>
>
> --- In vantage@yahoogroups.com, Jose Gomez <jose@> wrote:
> >
> > We use it , but its extremely SLOW and sometimes I want to kill it. However
> > it is very usefull once you wait the 10 minutes to load a ticket :)
> >
> > Sincerely
> > Jose C Gomez
> >
> > http://www.josecgomez.com
> >
> >
> > On Fri, Oct 22, 2010 at 5:36 PM, Bill King <bking@>wrote:
> >
> > >
> > >
> > > And now, back to program.........
> > >
> > > BILL R. KING
> > > (806).776.4409 Office
> > > (806).749.7119 Fax
> > > (254).592.4397 Cell
> > >
> > > ________________________________
> > > From: vantage@yahoogroups.com <vantage%40yahoogroups.com> [mailto:
> > > vantage@yahoogroups.com <vantage%40yahoogroups.com>] On Behalf Of
> > > that_guyy
> > > Sent: Friday, October 22, 2010 4:30 PM
> > > To: vantage@yahoogroups.com <vantage%40yahoogroups.com>
> > > Subject: [Vantage] Free Help Desk - Spiceworks
> > >
> > >
> > > As an IT Pro who supports Epicor users, I know there are A LOT of calls,
> > > questions and problems from our users, not to mention all the typical
> > > computer problems. Well, I just wanted to pass along a free piece of
> > > software that we have been using for about the last year that has really
> > > helped us keep things straight. The software is Spiceworks. Does anyone else
> > > use it? If so, chime in or join your local Spiceworks Group. For those of
> > > you who don't use Spiceworks: Over one million IT pros (including me!) use
> > > it to do everything from inventory, monitor, troubleshoot ,report on and map
> > > the network, to run an easy-to-use help desk and user portal. Plus, it has
> > > an online community of IT pros like us who share real-world info on things
> > > like best practices, product reviews, vendor recommendations, and job
> > > advice.
> > >
> > > The best part? It only takes 5 minutes to set up, is agent-less and it's
> > > FREE (I'm not kidding - no trial gimmicks or anything) because they run tech
> > > vendor ads on the side of the interface (no annoying or audio pop-ups).
> > >
> > > Have a look & let me know what you think!
> > >
> > > ________________________________
> > > The information contained in this message is intended solely for the
> > > individual to whom it is specifically and originally addressed. This message
> > > and its contents may contain confidential or privileged information. If you
> > > are not the intended recipient, you are hereby notified that any disclosure
> > > or distribution, or taking any action in reliance on the contents of this
> > > information, is strictly prohibited.
> > > We have taken precautions to minimize the risk of transmitting software
> > > viruses, but we advise you to carry out your own virus checks on any
> > > attachment to this message. We cannot accept liability for any loss or
> > > damage caused by software viruses.
> > >
> > > This message (including any attachments) is intended only for
> > > the use of the individual or entity to which it is addressed and
> > > may contain information that is non-public, proprietary,
> > > privileged, confidential, and exempt from disclosure under
> > > applicable law or may constitute as attorney work product.
> > > If you are not the intended recipient, you are hereby notified
> > > that any use, dissemination, distribution, or copying of this
> > > communication is strictly prohibited. If you have received this
> > > communication in error, notify us immediately by telephone and
> > > (i) destroy this message if a facsimile or (ii) delete this message
> > > immediately if this is an electronic communication.
> > >
> > > Thank you.
> > >
> > > [Non-text portions of this message have been removed]
> > >
> > >
> > >
> >
> >
> > [Non-text portions of this message have been removed]
> >
>
>
>
>
>
>
>
> [Non-text portions of this message have been removed]
>
16
I only experience a slow down when loading the dashboard but I have a bunch of widgets on mine.

Other than that, 4.7 is running great for me and I'll probably upgrade to 5 this weekend.



From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf Of dahoove31
Sent: Thursday, October 28, 2010 11:39 AM
To: vantage@yahoogroups.com
Subject: [Vantage] Re: Free Help Desk - Spiceworks





It's not the fastest app in the world but 5 is faster than 4. It also runs better on Firefox or Chrome. There were slowness issues with IE that I'm not sure if that was addressed in Version 5 or not.

--- In vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com> , Chris Thompson <chriselectrix@...> wrote:
>
> Hi
>
> Is it just me, or do you find Spiceworks even vs 5 to be very slow when loading
> between screens etc?
>
> Thanks.
>
>
>
>
>










Joe Rojas | Director of Information Technology | Mats Inc
dir: 781-573-0291 | cell: 781-408-9278 | fax: 781-232-5191
jrojas@... | www.matsinc.com Ask us about our clean, green and beautiful matting and flooring


This message is intended only for the individual named. If you are not the named addressee you should not disseminate, distribute or copy this e-mail. Please notify the sender immediately by e-mail if you have received this e-mail by mistake. Please note that any views or opinions presented in this email are solely those of the author and do not necessarily represent those of the company.



________________________________

> From: David G <dave.glazewski@...>
> To: vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
> Sent: Tue, 26 October, 2010 17:18:06
> Subject: [Vantage] Re: Free Help Desk - Spiceworks
>
> Â
> Upgrade to version 5 it is greatly faster than 4 and older.
> Being a 1 man IT person for 5 companies in 11 buildings in 2 states, I could not
> function without Spiceworks.
>
>
> --- In vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com> , Jose Gomez <jose@> wrote:
> >
> > We use it , but its extremely SLOW and sometimes I want to kill it. However
> > it is very usefull once you wait the 10 minutes to load a ticket :)
> >
> > Sincerely
> > Jose C Gomez
> >
> > http://www.josecgomez.com
> >
> >
> > On Fri, Oct 22, 2010 at 5:36 PM, Bill King <bking@>wrote:
> >
> > >
> > >
> > > And now, back to program.........
> > >
> > > BILL R. KING
> > > (806).776.4409 Office
> > > (806).749.7119 Fax
> > > (254).592.4397 Cell
> > >
> > > ________________________________
> > > From: vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com> <vantage%40yahoogroups.com> [mailto:
> > > vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com> <vantage%40yahoogroups.com>] On Behalf Of
> > > that_guyy
> > > Sent: Friday, October 22, 2010 4:30 PM
> > > To: vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com> <vantage%40yahoogroups.com>
> > > Subject: [Vantage] Free Help Desk - Spiceworks
> > >
> > >
> > > As an IT Pro who supports Epicor users, I know there are A LOT of calls,
> > > questions and problems from our users, not to mention all the typical
> > > computer problems. Well, I just wanted to pass along a free piece of
> > > software that we have been using for about the last year that has really
> > > helped us keep things straight. The software is Spiceworks. Does anyone else
> > > use it? If so, chime in or join your local Spiceworks Group. For those of
> > > you who don't use Spiceworks: Over one million IT pros (including me!) use
> > > it to do everything from inventory, monitor, troubleshoot ,report on and map
> > > the network, to run an easy-to-use help desk and user portal. Plus, it has
> > > an online community of IT pros like us who share real-world info on things
> > > like best practices, product reviews, vendor recommendations, and job
> > > advice.
> > >
> > > The best part? It only takes 5 minutes to set up, is agent-less and it's
> > > FREE (I'm not kidding - no trial gimmicks or anything) because they run tech
> > > vendor ads on the side of the interface (no annoying or audio pop-ups).
> > >
> > > Have a look & let me know what you think!
> > >
> > > ________________________________
> > > The information contained in this message is intended solely for the
> > > individual to whom it is specifically and originally addressed. This message
> > > and its contents may contain confidential or privileged information. If you
> > > are not the intended recipient, you are hereby notified that any disclosure
> > > or distribution, or taking any action in reliance on the contents of this
> > > information, is strictly prohibited.
> > > We have taken precautions to minimize the risk of transmitting software
> > > viruses, but we advise you to carry out your own virus checks on any
> > > attachment to this message. We cannot accept liability for any loss or
> > > damage caused by software viruses.
> > >
> > > This message (including any attachments) is intended only for
> > > the use of the individual or entity to which it is addressed and
> > > may contain information that is non-public, proprietary,
> > > privileged, confidential, and exempt from disclosure under
> > > applicable law or may constitute as attorney work product.
> > > If you are not the intended recipient, you are hereby notified
> > > that any use, dissemination, distribution, or copying of this
> > > communication is strictly prohibited. If you have received this
> > > communication in error, notify us immediately by telephone and
> > > (i) destroy this message if a facsimile or (ii) delete this message
> > > immediately if this is an electronic communication.
> > >
> > > Thank you.
> > >
> > > [Non-text portions of this message have been removed]
> > >
> > >
> > >
> >
> >
> > [Non-text portions of this message have been removed]
> >
>
>
>
>
>
>
>
> [Non-text portions of this message have been removed]
>




[Non-text portions of this message have been removed]