# From Saas to Self Hosted **URL:** \ **Category:** Kinetic ERP\ **Created:** [August 14, 2025, 1:22pm UTC](https://www.epiusers.help/t/from-saas-to-self-hosted/128428 "2025-08-14T13:22:32Z")\ **Posts on this page:** 1\ **Showing post:** 24
**Author:** ![JasonMcD](https://www.epiusers.help/user_avatar/www.epiusers.help/jasonmcd/32/22326_2.png) [@JasonMcD](https://www.epiusers.help/u/JasonMcD)\ **Post date:** [August 19, 2025, 1:15pm UTC](https://www.epiusers.help/t/from-saas-to-self-hosted/128428/24 "2025-08-19T13:15:52Z")
@alafrance Pretty sure you were not asking _me_ necessarily, but since we did leave the cloud, I’ll explain why. #1 reason was MRP kept timing out. MRP is critical for us, but our pleas to support basically fell on deaf ears. I mean, they later dismantled MT SaaS after we left, so maybe it did get through. But we sure could not wait around for that. Everything else is secondary. Cost. Ability to restart task agent. (But there is a cloud portal now, right?) Delay upgrade till bugs worked out. Also, call me crazy, but I’d rather be on the hook for system-down events. The other option is [**days** of system down that I have no control over](https://www.epiusers.help/t/kinetic-americas-extended-maintenance-outage/125241). No. Thank. You. (Edited below) Here is the middle of a discussion where the consensus is that SaaS offerings are much more powerful now. And other arguments for staying on cloud. > [@Cloud Migration considerations and advice](https://www.epiusers.help/t/cloud-migration-considerations-and-advice/89587/6): > > 5 years ago we went from multi-tenant Epicor cloud to on-prem, and that was the right thing then. I know Epicor’s cloud has gotten a lot better since, so I want to be open minded. Biggest reason we left the cloud was MRP. Slow is not even the half of it. We do about 3x the business today that we did then, and yet even then MRP would run for exactly 9 hours in the cloud and then quit. (Support didn’t understand that they had a timeout in the web.config and kept blaming us for it.) So our busines… --- _[View the full topic](https://www.epiusers.help/t/from-saas-to-self-hosted/128428)._