Gray boxes on Vantage reports

Yahoo Archive
1
Yes, we tried Version 10.0.

I had a ACT consultant tell me that previous versions were better (his
opinion), but I couldn't find any earlier versions.

Mitchell Kirby
V. P. Manufacturing
Riten Industries, Inc.

740-333-8719 Direct
800-338-0027 Sales
800-338-0717 FAX


-----Original Message-----
From: Les Tingley [mailto:ltingley@...]
Sent: Wednesday, January 08, 2003 1:17 PM
To: vantage@yahoogroups.com
Subject: RE: [Vantage] Gray boxes on Vantage reports


Mitchell, were you on version 10.0? ... Les

> -----Original Message-----
> From: Mitchell Kirby [SMTP:m.kirby@...]
> Sent: Wednesday, January 08, 2003 1:09 PM
> To: vantage@yahoogroups.com
> Subject: RE: [Vantage] Gray boxes on Vantage reports
>
> Let me know how it goes. The only solution to the grey boxes that I found
> was to modify the crystal report and print them as "clear" boxes.
> Otherwise, they always printed too dark to read.
>
> I didn't have any problems setting it up and it ran fine initially. But,
> it
> hosed Word on my 98 boxes. A known bug with a work around. I had
> conflicts
> with area code settings between the host and client. A problem they had a
> solution for after several calls. The transmit times were very long. The
> killer was the poor quality of many of the crystal forms. When I tried to
> work this out by changing printer drivers and/or the modem I was told they
> didn't support Win2000 Server (so quit bugging us with your problems).
>
> Yes, it was easy to use and I liked it a lot at first.
>
> What modem and printer drivers are you using?
>
> Mitchell Kirby
> V. P. Manufacturing
> Riten Industries, Inc.
>
> 740-333-8719 Direct
> 800-338-0027 Sales
> 800-338-0717 FAX
>
>
> -----Original Message-----
> From: Les Tingley [mailto:ltingley@...]
> Sent: Wednesday, January 08, 2003 12:32 PM
> To: vantage@yahoogroups.com
> Subject: RE: [Vantage] Gray boxes on Vantage reports
>
>
> Interesting. Had absolutley no problem running host server on NT 4.0, and
> clients on 98's/2000/XP's. All faxed documents have been beautiful and the
> program is real easy to use. The only issue is the Gray boxes. I am
> looking
> to go to all 2000 Servers soon, so I appreciate the feedback. I will have
> to
> test it on my 2000 test environment.
>
> Thanks,
>
> Les
>
> > -----Original Message-----
> > From: Mitchell Kirby [SMTP:m.kirby@...]
> > Sent: Wednesday, January 08, 2003 12:19 PM
> > To: vantage@yahoogroups.com
> > Subject: RE: [Vantage] Gray boxes on Vantage reports
> >
> > I had absolutely no luck with WinFax. I doesn't work well when set up
> as
> > a
> > client server application even though they will tell you it can be done.
> > It
> > does not run well (and isn't supported) on Win2000 Server. Every
> Crystal
> > report I ran through it looked bad enough that we returned the software.
> >
> > Plain text docs from Word would do much better but the overall quality
> of
> > the received copy was still poor. The support I received from Symantec
> on
> > WinFax (we bought 10 copies) was night and day compared to the support I
> > received on Norton Anti-virus. I spent several hours configuring Norton
> > with a tech who knew the product inside and out. Support was fantastic.
> >
> > WinFax on the other hand is a "consumer" product. If the online
> knowledge
> > base can't answer your question you are basically SOL.
> >
> > Mitchell Kirby
> > V. P. Manufacturing
> > Riten Industries, Inc.
> >
> > 740-333-8719 Direct
> > 800-338-0027 Sales
> > 800-338-0717 FAX
> >
> >
> > -----Original Message-----
> > From: Les Tingley <ltingley@...>
> > [mailto:ltingley@...]
> > Sent: Wednesday, January 08, 2003 11:55 AM
> > To: vantage@yahoogroups.com
> > Subject: [Vantage] Gray boxes on Vantage reports
> >
> >
> > That mysterious gray box that appears on many reports. We found that
> > be setting the printer as default would solve this. We just
> > installed Winfax Pro, and that doesn't appear to work with it. Has
> > anybody gotten to the bottom of this?
> >
> > Thanks,
> >
> > Les Tingley
> > IT Manager
> > Decorated Products
> >
> > Vantage 5.1 and holding...
> >
> >
> >
> > Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must
> > have
> > already linked your email address to a yahoo id to enable access. )
> > (1) To access the Files Section of our Yahoo!Group for Report Builder
> and
> > Crystal Reports and other 'goodies', please goto:
> > http://groups.yahoo.com/group/vantage/files/.
> > (2) To search through old msg's goto:
> > http://groups.yahoo.com/group/vantage/messages
> > (3) To view links to Vendors that provide Vantage services goto:
> > http://groups.yahoo.com/group/vantage/links
> >
> > Your use of Yahoo! Groups is subject to
> http://docs.yahoo.com/info/terms/
> >
> >
> >
> >
> > Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must
> > have already linked your email address to a yahoo id to enable access. )
> > (1) To access the Files Section of our Yahoo!Group for Report Builder
> and
> > Crystal Reports and other 'goodies', please goto:
> > http://groups.yahoo.com/group/vantage/files/.
> > (2) To search through old msg's goto:
> > http://groups.yahoo.com/group/vantage/messages
> > (3) To view links to Vendors that provide Vantage services goto:
> > http://groups.yahoo.com/group/vantage/links
> >
> > Your use of Yahoo! Groups is subject to
> http://docs.yahoo.com/info/terms/
> >
>
>
> Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must
> have
> already linked your email address to a yahoo id to enable access. )
> (1) To access the Files Section of our Yahoo!Group for Report Builder and
> Crystal Reports and other 'goodies', please goto:
> http://groups.yahoo.com/group/vantage/files/.
> (2) To search through old msg's goto:
> http://groups.yahoo.com/group/vantage/messages
> (3) To view links to Vendors that provide Vantage services goto:
> http://groups.yahoo.com/group/vantage/links
>
> Your use of Yahoo! Groups is subject to http://docs.yahoo.com/info/terms/
>
>
>
>
> Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must
> have already linked your email address to a yahoo id to enable access. )
> (1) To access the Files Section of our Yahoo!Group for Report Builder and
> Crystal Reports and other 'goodies', please goto:
> http://groups.yahoo.com/group/vantage/files/.
> (2) To search through old msg's goto:
> http://groups.yahoo.com/group/vantage/messages
> (3) To view links to Vendors that provide Vantage services goto:
> http://groups.yahoo.com/group/vantage/links
>
> Your use of Yahoo! Groups is subject to http://docs.yahoo.com/info/terms/
>


Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must have
already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder and
Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
(2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
(3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/links

Your use of Yahoo! Groups is subject to http://docs.yahoo.com/info/terms/
2
That mysterious gray box that appears on many reports. We found that
be setting the printer as default would solve this. We just
installed Winfax Pro, and that doesn't appear to work with it. Has
anybody gotten to the bottom of this?

Thanks,

Les Tingley
IT Manager
Decorated Products

Vantage 5.1 and holding...
3
I had absolutely no luck with WinFax. I doesn't work well when set up as a
client server application even though they will tell you it can be done. It
does not run well (and isn't supported) on Win2000 Server. Every Crystal
report I ran through it looked bad enough that we returned the software.

Plain text docs from Word would do much better but the overall quality of
the received copy was still poor. The support I received from Symantec on
WinFax (we bought 10 copies) was night and day compared to the support I
received on Norton Anti-virus. I spent several hours configuring Norton
with a tech who knew the product inside and out. Support was fantastic.

WinFax on the other hand is a "consumer" product. If the online knowledge
base can't answer your question you are basically SOL.

Mitchell Kirby
V. P. Manufacturing
Riten Industries, Inc.

740-333-8719 Direct
800-338-0027 Sales
800-338-0717 FAX


-----Original Message-----
From: Les Tingley <ltingley@...>
[mailto:ltingley@...]
Sent: Wednesday, January 08, 2003 11:55 AM
To: vantage@yahoogroups.com
Subject: [Vantage] Gray boxes on Vantage reports


That mysterious gray box that appears on many reports. We found that
be setting the printer as default would solve this. We just
installed Winfax Pro, and that doesn't appear to work with it. Has
anybody gotten to the bottom of this?

Thanks,

Les Tingley
IT Manager
Decorated Products

Vantage 5.1 and holding...



Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must have
already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder and
Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
(2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
(3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/links

Your use of Yahoo! Groups is subject to http://docs.yahoo.com/info/terms/
4
Interesting. Had absolutley no problem running host server on NT 4.0, and
clients on 98's/2000/XP's. All faxed documents have been beautiful and the
program is real easy to use. The only issue is the Gray boxes. I am looking
to go to all 2000 Servers soon, so I appreciate the feedback. I will have to
test it on my 2000 test environment.

Thanks,

Les

> -----Original Message-----
> From: Mitchell Kirby [SMTP:m.kirby@...]
> Sent: Wednesday, January 08, 2003 12:19 PM
> To: vantage@yahoogroups.com
> Subject: RE: [Vantage] Gray boxes on Vantage reports
>
> I had absolutely no luck with WinFax. I doesn't work well when set up as
> a
> client server application even though they will tell you it can be done.
> It
> does not run well (and isn't supported) on Win2000 Server. Every Crystal
> report I ran through it looked bad enough that we returned the software.
>
> Plain text docs from Word would do much better but the overall quality of
> the received copy was still poor. The support I received from Symantec on
> WinFax (we bought 10 copies) was night and day compared to the support I
> received on Norton Anti-virus. I spent several hours configuring Norton
> with a tech who knew the product inside and out. Support was fantastic.
>
> WinFax on the other hand is a "consumer" product. If the online knowledge
> base can't answer your question you are basically SOL.
>
> Mitchell Kirby
> V. P. Manufacturing
> Riten Industries, Inc.
>
> 740-333-8719 Direct
> 800-338-0027 Sales
> 800-338-0717 FAX
>
>
> -----Original Message-----
> From: Les Tingley <ltingley@...>
> [mailto:ltingley@...]
> Sent: Wednesday, January 08, 2003 11:55 AM
> To: vantage@yahoogroups.com
> Subject: [Vantage] Gray boxes on Vantage reports
>
>
> That mysterious gray box that appears on many reports. We found that
> be setting the printer as default would solve this. We just
> installed Winfax Pro, and that doesn't appear to work with it. Has
> anybody gotten to the bottom of this?
>
> Thanks,
>
> Les Tingley
> IT Manager
> Decorated Products
>
> Vantage 5.1 and holding...
>
>
>
> Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must
> have
> already linked your email address to a yahoo id to enable access. )
> (1) To access the Files Section of our Yahoo!Group for Report Builder and
> Crystal Reports and other 'goodies', please goto:
> http://groups.yahoo.com/group/vantage/files/.
> (2) To search through old msg's goto:
> http://groups.yahoo.com/group/vantage/messages
> (3) To view links to Vendors that provide Vantage services goto:
> http://groups.yahoo.com/group/vantage/links
>
> Your use of Yahoo! Groups is subject to http://docs.yahoo.com/info/terms/
>
>
>
>
> Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must
> have already linked your email address to a yahoo id to enable access. )
> (1) To access the Files Section of our Yahoo!Group for Report Builder and
> Crystal Reports and other 'goodies', please goto:
> http://groups.yahoo.com/group/vantage/files/.
> (2) To search through old msg's goto:
> http://groups.yahoo.com/group/vantage/messages
> (3) To view links to Vendors that provide Vantage services goto:
> http://groups.yahoo.com/group/vantage/links
>
> Your use of Yahoo! Groups is subject to http://docs.yahoo.com/info/terms/
>
5
Let me know how it goes. The only solution to the grey boxes that I found
was to modify the crystal report and print them as "clear" boxes.
Otherwise, they always printed too dark to read.

I didn't have any problems setting it up and it ran fine initially. But, it
hosed Word on my 98 boxes. A known bug with a work around. I had conflicts
with area code settings between the host and client. A problem they had a
solution for after several calls. The transmit times were very long. The
killer was the poor quality of many of the crystal forms. When I tried to
work this out by changing printer drivers and/or the modem I was told they
didn't support Win2000 Server (so quit bugging us with your problems).

Yes, it was easy to use and I liked it a lot at first.

What modem and printer drivers are you using?

Mitchell Kirby
V. P. Manufacturing
Riten Industries, Inc.

740-333-8719 Direct
800-338-0027 Sales
800-338-0717 FAX


-----Original Message-----
From: Les Tingley [mailto:ltingley@...]
Sent: Wednesday, January 08, 2003 12:32 PM
To: vantage@yahoogroups.com
Subject: RE: [Vantage] Gray boxes on Vantage reports


Interesting. Had absolutley no problem running host server on NT 4.0, and
clients on 98's/2000/XP's. All faxed documents have been beautiful and the
program is real easy to use. The only issue is the Gray boxes. I am looking
to go to all 2000 Servers soon, so I appreciate the feedback. I will have to
test it on my 2000 test environment.

Thanks,

Les

> -----Original Message-----
> From: Mitchell Kirby [SMTP:m.kirby@...]
> Sent: Wednesday, January 08, 2003 12:19 PM
> To: vantage@yahoogroups.com
> Subject: RE: [Vantage] Gray boxes on Vantage reports
>
> I had absolutely no luck with WinFax. I doesn't work well when set up as
> a
> client server application even though they will tell you it can be done.
> It
> does not run well (and isn't supported) on Win2000 Server. Every Crystal
> report I ran through it looked bad enough that we returned the software.
>
> Plain text docs from Word would do much better but the overall quality of
> the received copy was still poor. The support I received from Symantec on
> WinFax (we bought 10 copies) was night and day compared to the support I
> received on Norton Anti-virus. I spent several hours configuring Norton
> with a tech who knew the product inside and out. Support was fantastic.
>
> WinFax on the other hand is a "consumer" product. If the online knowledge
> base can't answer your question you are basically SOL.
>
> Mitchell Kirby
> V. P. Manufacturing
> Riten Industries, Inc.
>
> 740-333-8719 Direct
> 800-338-0027 Sales
> 800-338-0717 FAX
>
>
> -----Original Message-----
> From: Les Tingley <ltingley@...>
> [mailto:ltingley@...]
> Sent: Wednesday, January 08, 2003 11:55 AM
> To: vantage@yahoogroups.com
> Subject: [Vantage] Gray boxes on Vantage reports
>
>
> That mysterious gray box that appears on many reports. We found that
> be setting the printer as default would solve this. We just
> installed Winfax Pro, and that doesn't appear to work with it. Has
> anybody gotten to the bottom of this?
>
> Thanks,
>
> Les Tingley
> IT Manager
> Decorated Products
>
> Vantage 5.1 and holding...
>
>
>
> Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must
> have
> already linked your email address to a yahoo id to enable access. )
> (1) To access the Files Section of our Yahoo!Group for Report Builder and
> Crystal Reports and other 'goodies', please goto:
> http://groups.yahoo.com/group/vantage/files/.
> (2) To search through old msg's goto:
> http://groups.yahoo.com/group/vantage/messages
> (3) To view links to Vendors that provide Vantage services goto:
> http://groups.yahoo.com/group/vantage/links
>
> Your use of Yahoo! Groups is subject to http://docs.yahoo.com/info/terms/
>
>
>
>
> Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must
> have already linked your email address to a yahoo id to enable access. )
> (1) To access the Files Section of our Yahoo!Group for Report Builder and
> Crystal Reports and other 'goodies', please goto:
> http://groups.yahoo.com/group/vantage/files/.
> (2) To search through old msg's goto:
> http://groups.yahoo.com/group/vantage/messages
> (3) To view links to Vendors that provide Vantage services goto:
> http://groups.yahoo.com/group/vantage/links
>
> Your use of Yahoo! Groups is subject to http://docs.yahoo.com/info/terms/
>


Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must have
already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder and
Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
(2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
(3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/links

Your use of Yahoo! Groups is subject to http://docs.yahoo.com/info/terms/
6
Mitchell, were you on version 10.0? ... Les

> -----Original Message-----
> From: Mitchell Kirby [SMTP:m.kirby@...]
> Sent: Wednesday, January 08, 2003 1:09 PM
> To: vantage@yahoogroups.com
> Subject: RE: [Vantage] Gray boxes on Vantage reports
>
> Let me know how it goes. The only solution to the grey boxes that I found
> was to modify the crystal report and print them as "clear" boxes.
> Otherwise, they always printed too dark to read.
>
> I didn't have any problems setting it up and it ran fine initially. But,
> it
> hosed Word on my 98 boxes. A known bug with a work around. I had
> conflicts
> with area code settings between the host and client. A problem they had a
> solution for after several calls. The transmit times were very long. The
> killer was the poor quality of many of the crystal forms. When I tried to
> work this out by changing printer drivers and/or the modem I was told they
> didn't support Win2000 Server (so quit bugging us with your problems).
>
> Yes, it was easy to use and I liked it a lot at first.
>
> What modem and printer drivers are you using?
>
> Mitchell Kirby
> V. P. Manufacturing
> Riten Industries, Inc.
>
> 740-333-8719 Direct
> 800-338-0027 Sales
> 800-338-0717 FAX
>
>
> -----Original Message-----
> From: Les Tingley [mailto:ltingley@...]
> Sent: Wednesday, January 08, 2003 12:32 PM
> To: vantage@yahoogroups.com
> Subject: RE: [Vantage] Gray boxes on Vantage reports
>
>
> Interesting. Had absolutley no problem running host server on NT 4.0, and
> clients on 98's/2000/XP's. All faxed documents have been beautiful and the
> program is real easy to use. The only issue is the Gray boxes. I am
> looking
> to go to all 2000 Servers soon, so I appreciate the feedback. I will have
> to
> test it on my 2000 test environment.
>
> Thanks,
>
> Les
>
> > -----Original Message-----
> > From: Mitchell Kirby [SMTP:m.kirby@...]
> > Sent: Wednesday, January 08, 2003 12:19 PM
> > To: vantage@yahoogroups.com
> > Subject: RE: [Vantage] Gray boxes on Vantage reports
> >
> > I had absolutely no luck with WinFax. I doesn't work well when set up
> as
> > a
> > client server application even though they will tell you it can be done.
> > It
> > does not run well (and isn't supported) on Win2000 Server. Every
> Crystal
> > report I ran through it looked bad enough that we returned the software.
> >
> > Plain text docs from Word would do much better but the overall quality
> of
> > the received copy was still poor. The support I received from Symantec
> on
> > WinFax (we bought 10 copies) was night and day compared to the support I
> > received on Norton Anti-virus. I spent several hours configuring Norton
> > with a tech who knew the product inside and out. Support was fantastic.
> >
> > WinFax on the other hand is a "consumer" product. If the online
> knowledge
> > base can't answer your question you are basically SOL.
> >
> > Mitchell Kirby
> > V. P. Manufacturing
> > Riten Industries, Inc.
> >
> > 740-333-8719 Direct
> > 800-338-0027 Sales
> > 800-338-0717 FAX
> >
> >
> > -----Original Message-----
> > From: Les Tingley <ltingley@...>
> > [mailto:ltingley@...]
> > Sent: Wednesday, January 08, 2003 11:55 AM
> > To: vantage@yahoogroups.com
> > Subject: [Vantage] Gray boxes on Vantage reports
> >
> >
> > That mysterious gray box that appears on many reports. We found that
> > be setting the printer as default would solve this. We just
> > installed Winfax Pro, and that doesn't appear to work with it. Has
> > anybody gotten to the bottom of this?
> >
> > Thanks,
> >
> > Les Tingley
> > IT Manager
> > Decorated Products
> >
> > Vantage 5.1 and holding...
> >
> >
> >
> > Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must
> > have
> > already linked your email address to a yahoo id to enable access. )
> > (1) To access the Files Section of our Yahoo!Group for Report Builder
> and
> > Crystal Reports and other 'goodies', please goto:
> > http://groups.yahoo.com/group/vantage/files/.
> > (2) To search through old msg's goto:
> > http://groups.yahoo.com/group/vantage/messages
> > (3) To view links to Vendors that provide Vantage services goto:
> > http://groups.yahoo.com/group/vantage/links
> >
> > Your use of Yahoo! Groups is subject to
> http://docs.yahoo.com/info/terms/
> >
> >
> >
> >
> > Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must
> > have already linked your email address to a yahoo id to enable access. )
> > (1) To access the Files Section of our Yahoo!Group for Report Builder
> and
> > Crystal Reports and other 'goodies', please goto:
> > http://groups.yahoo.com/group/vantage/files/.
> > (2) To search through old msg's goto:
> > http://groups.yahoo.com/group/vantage/messages
> > (3) To view links to Vendors that provide Vantage services goto:
> > http://groups.yahoo.com/group/vantage/links
> >
> > Your use of Yahoo! Groups is subject to
> http://docs.yahoo.com/info/terms/
> >
>
>
> Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must
> have
> already linked your email address to a yahoo id to enable access. )
> (1) To access the Files Section of our Yahoo!Group for Report Builder and
> Crystal Reports and other 'goodies', please goto:
> http://groups.yahoo.com/group/vantage/files/.
> (2) To search through old msg's goto:
> http://groups.yahoo.com/group/vantage/messages
> (3) To view links to Vendors that provide Vantage services goto:
> http://groups.yahoo.com/group/vantage/links
>
> Your use of Yahoo! Groups is subject to http://docs.yahoo.com/info/terms/
>
>
>
>
> Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must
> have already linked your email address to a yahoo id to enable access. )
> (1) To access the Files Section of our Yahoo!Group for Report Builder and
> Crystal Reports and other 'goodies', please goto:
> http://groups.yahoo.com/group/vantage/files/.
> (2) To search through old msg's goto:
> http://groups.yahoo.com/group/vantage/messages
> (3) To view links to Vendors that provide Vantage services goto:
> http://groups.yahoo.com/group/vantage/links
>
> Your use of Yahoo! Groups is subject to http://docs.yahoo.com/info/terms/
>