The self serve buttons will be enabled once the ongoing action is completed. The instance is currently running another Upgrade action that is in Started status which was started at 01/19/2026 11:57:13 PM CST
WTH. I have nothing ongoing.
Did they just disable it because they have other upgrades going on for Pilot?
I’m Flex 2, I don’t have any upgrades at this time.
Frustrating.
Well, I was going to say 2025.2.10 was supposed to be rolling out but 
@klincecum Just got the all-clear email for the non-prod maintenance so you should be able to proceed. I just logged into our new 2025.2 Pilot environment without incident…
We are flex 2 as well, and last night I was getting exceptions just logging in and moving around the ui on all of my non-prods. Started right after the email went out about the upgrade that applied to Flex #1 customers (not us)
I would consider the situation that their toolset is misconfigured to affect our environments when it shouldn’t be. Probably something they “have” to do because of their not 1:1 backend structure, something “adjacent” to us was being touched like a shared SSRS server or shared SQL server etc.
We’re not Flex and our Pilot is still at 2025.2.7 so I guess the .10 comes out tonight?
Would be nice if they’d put some details into their messages.
It came last night. CMP blocks updates even if you aren’t part of the current upgrade. The infrastructure is not isolated.
Don’t know…we flexed this time because we were live for such a short time and we’re at 2025.2.10 now. 
Nope.
Makes no sense…got it about 1135a ET
Other regions could still be upgrading. Its global.
Yeah but Kevin’s in the Americas group as far as I know.
They block updates for everyone when anyone is upgrading. This info came from cloud ops.
Seems I am able to do it now.