I am trying to get a better understanding of how Epicor expects labor quantities and employee efficiency to be handled when an operation has a Crew Size greater than 1.
Scenario
Operation 10 has the following setup:
Crew Size: 2
Run Qty: 10
Run Time: 1 hour
Two employees clock into the operation and complete all 10 pieces in exactly 1 hour.
Where I’m getting confused
If Person A clocks out and records 10 pieces completed while Person B records 0 pieces, the job quantity ends up correct (10 total). However, Person B then shows 0% efficiency on the Employee Efficiency Report since they have labor hours but no quantity reported.
If both employees record 10 pieces so their efficiency looks right, the job now shows 20 pieces completed, which obviously doubles the actual production and throws off the job.
If both employees report a quantity of 5 (for a total of 10) then each only shows a 50% efficiency on the Employee Efficiency Report (if I am understanding everything properly)
Configuration
I checked Company Configuration under Production > Job and Data Collection, but I don’t see anything that looks like it would automatically distribute quantity across a crew. So unless I’m missing something, it looks like Epicor expects this to be handled manually.
Questions
In a typical setup, are crews expected to manually split the quantity when they report (for example, each person reports 5 pieces) so both employees get efficiency credit?
How is burden handled in this situation? If two people are clocked in for one hour each on an operation with a Crew Size of 2, does Epicor record 1 hour or 2 hours of burden against the job?
For shops that run a lot of crew operations, how are you handling this so the “helper” in the crew doesn’t end up with terrible efficiency numbers?
Just trying to understand what the intended workflow is here and how others are dealing with it.
The crux of the issue is that the operation standard is per resource not per person. Its simple to recalc your op stds if its always the same crew size. Otherwise, one solution is to handle this with custom efficiency reporting (op std * crew size) to get the true expected quantity. Or aggregate total hours and quantity per op before doing the efficiency calc. There are old threads on this issue with various other solutions people are using if you search back.
This depends on the Split Burden setting in Resource Group maintenance for the resource on the operation. If Split Burden is true, multiple people clocking into a job at once will split the total burden hours amongst them so your total ends up being the elapsed time spent on the job. If it’s false, each person counts their total burden hours so you’ll end up with 2x the total burden hours applied.
Our crews track the total number of parts that run through their stations and then divide it out before entering into MES Report Qty. The production standards for those operations are divided by the number of planned operators for that crew and we use the Scheduling Blocks to split that time.
For example, on a production line where a part is stamped, formed, etc. through a line and then 5 operators kit the parts into packaging:
We have a crew size of 1 and have only one employee clock in to each operation and handle the reporting in MES regardless of real world crew size. The results/metrics are applied to the crew or individual depending on the operation. Individual performance of a crew member on an operation with multiple crew is not tracked in the system.