Help Files Fix Blank Title 55298

Here is a copy of emails from support with the fix.

-----Original Message-----
From: Gwen Navratil [mailto:gnavratil@...]
Sent: Tuesday, January 17, 2006 12:54 PM
To: Colette Bishop

Summary: HELP Will not display after applying MS Security Update
Book: Change Requests
Request no.: 15444MPS

Description / Steps to reproduce:


PROBLEM: User has applied Microsoft Security Update 896358.

SOFTWARE AND DATABASE INFO: All versions of Vantage, from VN 4.00 to VN

1. Run Windows Update, and apply the most recent Microsoft Security
Updates, including 896358.
2. Login to Vantage.
3. Go to Help->Contents.
4. Choose a section from the Contents or Index tab.
5. Nothing is displayed.
6. Workaround from website is
7. Removing the Microsoft Security Updates is unsuccessful.

WORKAROUND: See document 5158MPS.

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