Help Screens Blank Title 56071

Yahoo Archive
1
Thanks Toby, Randall and Kathy. I had the same problem at the same time
on a new Vantage 6.1 test install. Works on W2K machines too.

Gary Polvinale
Denton ATD

-----Original Message-----
From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf
Of Kathy Hambleton
Sent: Wednesday, April 04, 2007 10:57 AM
To: vantage@yahoogroups.com
Subject: RE: [Vantage] Help Screens

Toby & Randall

Thank you, Thank you and Thank you!!!!

________________________________

From: vantage@yahoogroups <mailto:vantage%40yahoogroups.com> .com
[mailto:vantage@yahoogroups <mailto:vantage%40yahoogroups.com> .com] On
Behalf
Of Randy Lunsford
Sent: Wednesday, April 04, 2007 10:49 AM
To: vantage@yahoogroups <mailto:vantage%40yahoogroups.com> .com
Subject: RE: [Vantage] Help Screens

I'm assuming it is XP. I'm also assuming you are on 6.1 or lower.

Go into the registry to subkey:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\HTMLHelp\1.x
Make a new key: ItssRestrictions
Right click on the new key (ItssRestrictions) and add a new DWORD value:
MaxAllowedZone
Modify the DWORD value and change to 4

Randall Lunsford
Excel Machinery, Ltd.
e-mail: rlunsf@excelmach. <mailto:rlunsf%40excelmach.com> com
<mailto:rlunsf%40excelmach.com>
Phone: (806) 335-4565 ext. 531
Fax: (806) 335-9017

________________________________

From: vantage@yahoogroups <mailto:vantage%40yahoogroups.com> .com
<mailto:vantage%40yahoogroups.com>
[mailto:vantage@yahoogroups <mailto:vantage%40yahoogroups.com> .com
<mailto:vantage%40yahoogroups.com> ] On
Behalf
Of Kathy Hambleton
Sent: Wednesday, April 04, 2007 9:43 AM
To: Vantage@Yahoogroups <mailto:Vantage%40Yahoogroups.com> .com
<mailto:Vantage%40Yahoogroups.com>
Subject: [Vantage] Help Screens

Okay, I give up! I have just spent 2 hours searching for the fix and I
know it was in Epicor Eportal before.

I have a client machine that is not displaying the help screen. I have
fixed this on other machines and thought I had printed out the
instructions. However I can't find them. So I went back into eportal to
retrieve them and my search keeps coming up no match found!!!!!

Does anyone out there have the instructions on how to fix this problem?

Thank you,

Kathy Hambleton

Manager of Accounting

Electron Energy Corporation

717-898-2294 ext 325

kbh@electronenergy. <mailto:kbh%40electronenergy.com> com
<mailto:kbh%40electronenergy.com>
<mailto:kbh%40electronenergy.com>

[Non-text portions of this message have been removed]

[Non-text portions of this message have been removed]

[Non-text portions of this message have been removed]



[Non-text portions of this message have been removed]
2
Okay, I give up! I have just spent 2 hours searching for the fix and I
know it was in Epicor Eportal before.



I have a client machine that is not displaying the help screen. I have
fixed this on other machines and thought I had printed out the
instructions. However I can't find them. So I went back into eportal to
retrieve them and my search keeps coming up no match found!!!!!



Does anyone out there have the instructions on how to fix this problem?



Thank you,

Kathy Hambleton



Manager of Accounting

Electron Energy Corporation

717-898-2294 ext 325

kbh@...





[Non-text portions of this message have been removed]
3
I'm assuming it is XP. I'm also assuming you are on 6.1 or lower.

Go into the registry to subkey:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\HTMLHelp\1.x
Make a new key: ItssRestrictions
Right click on the new key (ItssRestrictions) and add a new DWORD value:
MaxAllowedZone
Modify the DWORD value and change to 4



Randall Lunsford
Excel Machinery, Ltd.
e-mail: rlunsf@...
Phone: (806) 335-4565 ext. 531
Fax: (806) 335-9017



________________________________

From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf
Of Kathy Hambleton
Sent: Wednesday, April 04, 2007 9:43 AM
To: Vantage@...
Subject: [Vantage] Help Screens



Okay, I give up! I have just spent 2 hours searching for the fix and I
know it was in Epicor Eportal before.

I have a client machine that is not displaying the help screen. I have
fixed this on other machines and thought I had printed out the
instructions. However I can't find them. So I went back into eportal to
retrieve them and my search keeps coming up no match found!!!!!

Does anyone out there have the instructions on how to fix this problem?

Thank you,

Kathy Hambleton

Manager of Accounting

Electron Energy Corporation

717-898-2294 ext 325

kbh@... <mailto:kbh%40electronenergy.com>

[Non-text portions of this message have been removed]






[Non-text portions of this message have been removed]
4
Toby & Randall



Thank you, Thank you and Thank you!!!!



________________________________

From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf
Of Randy Lunsford
Sent: Wednesday, April 04, 2007 10:49 AM
To: vantage@yahoogroups.com
Subject: RE: [Vantage] Help Screens



I'm assuming it is XP. I'm also assuming you are on 6.1 or lower.

Go into the registry to subkey:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\HTMLHelp\1.x
Make a new key: ItssRestrictions
Right click on the new key (ItssRestrictions) and add a new DWORD value:
MaxAllowedZone
Modify the DWORD value and change to 4



Randall Lunsford
Excel Machinery, Ltd.
e-mail: rlunsf@... <mailto:rlunsf%40excelmach.com>
Phone: (806) 335-4565 ext. 531
Fax: (806) 335-9017

________________________________

From: vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
[mailto:vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com> ] On
Behalf
Of Kathy Hambleton
Sent: Wednesday, April 04, 2007 9:43 AM
To: Vantage@... <mailto:Vantage%40Yahoogroups.com>
Subject: [Vantage] Help Screens

Okay, I give up! I have just spent 2 hours searching for the fix and I
know it was in Epicor Eportal before.

I have a client machine that is not displaying the help screen. I have
fixed this on other machines and thought I had printed out the
instructions. However I can't find them. So I went back into eportal to
retrieve them and my search keeps coming up no match found!!!!!

Does anyone out there have the instructions on how to fix this problem?

Thank you,

Kathy Hambleton

Manager of Accounting

Electron Energy Corporation

717-898-2294 ext 325

kbh@... <mailto:kbh%40electronenergy.com>
<mailto:kbh%40electronenergy.com>

[Non-text portions of this message have been removed]

[Non-text portions of this message have been removed]





[Non-text portions of this message have been removed]
5
Kathy,



Double click on the attached .reg file after unzipping it on the affected
machine. When the registry entry is changed, reboot the machine and you
will be able to display the help screens.



Good Luck,



Michael



Michael Barry
Aspacia Systems Inc
866.566.9600
312.803.0730 fax
<http://www.aspacia.com/> http://www.aspacia.com/

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If you have received this email in error, please immediately notify me by
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From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf Of
Kathy Hambleton
Sent: Wednesday, April 04, 2007 7:43 AM
To: Vantage@...
Subject: [Vantage] Help Screens



Okay, I give up! I have just spent 2 hours searching for the fix and I
know it was in Epicor Eportal before.

I have a client machine that is not displaying the help screen. I have
fixed this on other machines and thought I had printed out the
instructions. However I can't find them. So I went back into eportal to
retrieve them and my search keeps coming up no match found!!!!!

Does anyone out there have the instructions on how to fix this problem?

Thank you,

Kathy Hambleton

Manager of Accounting

Electron Energy Corporation

717-898-2294 ext 325

kbh@... <mailto:kbh%40electronenergy.com>

[Non-text portions of this message have been removed]





[Non-text portions of this message have been removed]