Help understanding discrepancy in French module

Epicor ERP 10
1

Hello everyone,

I’m a translator for a company that uses E10. They installed a French module into their version of Epicor which allows users to switch between the English and French versions. One of my responsibilities involves going through their different menus and ensuring that the French version is both accurate and displaying properly. For the most part, everything is fine and the “Language Maintenance” menu is working as expected. However, I did notice some menus where the French version of column names does not display (from what I can tell, the information simply isn’t getting pulled into those fields) even though the English version of those columns does have an associated French translation.

Since, as a new user, I can only include 1 image per post, I put three screenshots in the same image. Hopefully this is not against the rules in some way. The top part is a screenshot of a menu that is pulling the French translations properly. The middle part is a screenshot of a menu that isn’t. Finally, the bottom part is from the “Language Maintenance” menu, to show that the column highlighted in red in the middle part does have a translation attached to it. I also chose a field name that is unique, to show that it could not be a similarly named field that I am confusing it with.

Menus
Menus.png900×1120 122 KB

I am baffled as to what is preventing the second menu from pulling the French translation like the first menu does. Any help would be greatly appreciated.

2

You can now post more pictures.

3

What is your version?
We are using it in French as well…10.2.300.11

I verified our language id 121811 and I get the following:

image

Mind you the translated text does not seem to be very helpful…:thinking:

but the table columns do show as specified…

image
image.png1445×112 3.98 KB

maybe it does not like it if you modify it? (if that what you may have done? )

Pierre

4

Thank you for your response, Pierre.

My version is 10.1.400.17 so I guess it’s possible that that’s part of the problem.

I did modify that value in the Language Maintenance menu, but even the default translation (which as you say, is not very helpful) does not display in the column field of the other menu. Still, I’m grateful that you were able to confirm that it is possible for the column names to display properly, at least for some users and on some version of E10.

Looks like my search for a solution continues.

5

Have you contacted support on this issue? Maybe there is a fix?

Otherwise… there is a way to “hack” the column titles of a grid… in a form customization … it is ok for a few…but a lot of work if the change is applied all over…:roll_eyes:

6

Yes, I was going to open a ticket. But since it’s usually a fairly long process, I was hoping the community might help me in the meantime.

I see what you mean about form customization. It’s definitely a possible solution but at the moment, probably much more work than would make sense.

Once again, thank you for your help Pierre. I really appreciate it.