# Help **Category:** [Yahoo Archive](https://www.epiusers.help/c/yahoo-archive/9) **Created:** 2000-07-20 16:09 UTC **Views:** 452 **Replies:** 0 **URL:** https://www.epiusers.help/t/help/518 --- ## Post #1 by @system
When we upgraded to 4.0 I had a similar problem. I had to replace two
files: CTL3D.DLL and MVIEWER2.EXE. After I did that Help worked fine.
I still have copies of the files if you want them.

craigl@...

Has anyone gone on 4.0 and lost your ability to view "HELP". When we
had 4.0
up as a dual system for training, "HELP" worked fine however, now
that we
are live is does not? Any ideas?
Mark Wesley
markw@...
--- **Canonical:** https://www.epiusers.help/t/help/518 **Original content:** https://www.epiusers.help/t/help/518