# How to send Email when Scheduled Task Errors Out **URL:** \ **Category:** Epicor ERP 10\ **Tags:** e10\ **Created:** [March 19, 2018, 8:14pm UTC](https://www.epiusers.help/t/how-to-send-email-when-scheduled-task-errors-out/43498 "2018-03-19T20:14:06Z")\ **Posts on this page:** 2\ **Page:** 2
**Author:** ![jgiese.wci](https://www.epiusers.help/user_avatar/www.epiusers.help/jgiese.wci/32/51553_2.png) [@jgiese.wci](https://www.epiusers.help/u/jgiese.wci)\ **Post date:** [March 20, 2018, 1:47pm UTC](https://www.epiusers.help/t/how-to-send-email-when-scheduled-task-errors-out/43498/21 "2018-03-20T13:47:44Z")
Disclaimer Async seems to be touch and go with emails (known issue) what minor version of 10 are you on? ---
**Author:** ![utaylor](https://www.epiusers.help/user_avatar/www.epiusers.help/utaylor/32/64664_2.png) [@utaylor](https://www.epiusers.help/u/utaylor)\ **Post date:** [March 20, 2018, 1:54pm UTC](https://www.epiusers.help/t/how-to-send-email-when-scheduled-task-errors-out/43498/22 "2018-03-20T13:54:11Z")
10.1.500.31. The reason I have this thread is because we had a scheduled SSRS report with routing fail due to this message. What version are you on? Error Message: Program Ice.Services.Lib.RunTask raised an unexpected exception with the following message: RunTask: The operation has timed out. Stack Trace: at System.Net.Mail.SmtpClient.Send(MailMessage message) at Ice.Core.SsrsReporting.EmailSender.Send(EmailActionSettings settings, IEnumerable`1 attachmentInfos) in D:\_Releases\ICE\3.1.500.31\Source\Server\Internal\Lib\TaskLib\SsrsReporting\EmailSender.cs:line 29 at Ice.Core.RoutingAndBreaking.EmailReportAction.EmailReportsFromReportRequests() in D:\_Releases\ICE\3.1.500.31\Source\Server\Internal\Lib\TaskLib\RoutingAndBreaking\EmailReportAction.cs:line 260 at Ice.Core.RoutingAndBreaking.EmailReportAction.HandleProcess(Object sender, ProcessEventArgs e) in D:\_Releases\ICE\3.1.500.31\Source\Server\Internal\Lib\TaskLib\RoutingAndBreaking\EmailReportAction.cs:line 165 at Ice.Core.RoutingAndBreaking.BaseNode.OnProcess(ProcessEventArgs e) in D:\_Releases\ICE\3.1.500.31\Source\Server\Internal\Lib\TaskLib\RoutingAndBreaking\BaseNode.cs:line 172 at Ice.Core.RoutingAndBreaking.BaseNode.OnProcess(ProcessEventArgs e) in D:\_Releases\ICE\3.1.500.31\Source\Server\Internal\Lib\TaskLib\RoutingAndBreaking\BaseNode.cs:line 172 at Ice.Core.RoutingAndBreaking.Workflow.OnProcess(ProcessEventArgs e) in D:\_Releases\ICE\3.1.500.31\Source\Server\Internal\Lib\TaskLib\RoutingAndBreaking\Workflow.cs:line 203 at Ice.Core.RoutingAndBreaking.Workflow.Run(ReportInstanceInformation reportInstance) in D:\_Releases\ICE\3.1.500.31\Source\Server\Internal\Lib\TaskLib\RoutingAndBreaking\Workflow.cs:line 150 at Ice.Core.RptBase.ReportSsrsDatabaseBuilder`1.RouteAndBreakReport(Func`2 executeCommand, Func`2 executeReader, SqlObjectsCreated sqlObjectsCreated) in D:\_Releases\ICE\3.1.500.31\Source\Server\Internal\Lib\TaskLib\RptBase\ReportSsrsDatabaseBuilder.cs:line 254 at Ice.Core.RptBase.ReportDatabaseBuilder`1.XMLClose() in D:\_Releases\ICE\3.1.500.31\Source\Server\Internal\Lib\TaskLib\RptBase\ReportDatabaseBuilder.cs:line 142 at Ice.Core.RptTaskBase`1.XMLClose() in D:\_Releases\ICE\3.1.500.31\Source\Server\Internal\Lib\TaskLib\RptBase\RptTaskBase.cs:line 130 at Erp.Internal.PM.POForm.RunProcess(Int64 instanceTaskNum, String outputFileName) in c:\_Releases\ERP\RL10.1.500\Source\Server\Internal\PM\POForm\POForm.cs:line 375 at Ice.Hosting.TaskCaller.InnerExecuteTask(IceDataContext newContext) in D:\_Releases\ICE\3.1.500.31\Source\Framework\Epicor.Ice\Hosting\TaskCaller\TaskCaller.cs:line 93 at Ice.Hosting.TaskCaller.ExecuteTask() in D:\_Releases\ICE\3.1.500.31\Source\Framework\Epicor.Ice\Hosting\TaskCaller\TaskCaller.cs:line 54 at Ice.Lib.RunTask.BpmFriendlyTaskLauncher.Run(String sessionIdPrefix, IceContext db, Action taskRunner) in D:\_Releases\ICE\3.1.500.31\Source\Server\Services\Lib\RunTask\BpmFriendlyTaskLauncher.cs:line 63 at Ice.Services.Lib.RunTaskSvc.InnerRunTask(Int64 ipTaskNum, Boolean suppressTransaction) in D:\_Releases\ICE\3.1.500.31\Source\Server\Services\Lib\RunTask\RunTask.cs:line 526 at Ice.Services.Lib.RunTaskSvc.InnerRunTask(Int64 ipTaskNum, Boolean suppressTransaction) in D:\_Releases\ICE\3.1.500.31\Source\Server\Services\Lib\RunTask\RunTask.cs:line 526 at Ice.Services.Lib.RunTaskSvcFacade.RunTask(Int64 ipTaskNum) in D:\_Releases\ICE\3.1.500.31\Source\Server\Services\Lib\RunTask\RunTaskSvcFacade.cs:line 87 at SyncInvokeRunTask(Object , Object , Object ) at System.ServiceModel.Dispatcher.SyncMethodInvoker.Invoke(Object instance, Object inputs, Object& outputs) at Epicor.Hosting.OperationBoundInvoker.InnerInvoke(Object instance, Func`2 func) in D:\_Releases\ICE\3.1.500.31\Source\Framework\Epicor.System\Hosting\OperationBoundInvoker.cs:line 59 at Epicor.Hosting.OperationBoundInvoker.Invoke(Object instance, Func`2 func) in D:\_Releases\ICE\3.1.500.31\Source\Framework\Epicor.System\Hosting\OperationBoundInvoker.cs:line 28 at Epicor.Hosting.Wcf.EpiOperationInvoker.Invoke(Object instance, Object inputs, Object& outputs) in D:\_Releases\ICE\3.1.500.31\Source\Framework\Epicor.System\Hosting\Wcf\EpiOperationInvoker.cs:line 23 at System.ServiceModel.Dispatcher.DispatchOperationRuntime.InvokeBegin(MessageRpc& rpc) at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage5(MessageRpc& rpc) at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage11(MessageRpc& rpc) at System.ServiceModel.Dispatcher.MessageRpc.Process(Boolean isOperationContextSet) at System.ServiceModel.Dispatcher.ChannelHandler.DispatchAndReleasePump(RequestContext request, Boolean cleanThread, OperationContext currentOperationContext) at System.ServiceModel.Dispatcher.ChannelHandler.HandleRequest(RequestContext request, OperationContext currentOperationContext) at System.ServiceModel.Dispatcher.ChannelHandler.AsyncMessagePump(IAsyncResult result) at System.ServiceModel.Dispatcher.ChannelHandler.OnAsyncReceiveComplete(IAsyncResult result) at System.Runtime.Fx.AsyncThunk.UnhandledExceptionFrame(IAsyncResult result) at System.Runtime.AsyncResult.Complete(Boolean completedSynchronously) at System.ServiceModel.Channels.SecurityChannelListener`1.ReceiveItemAndVerifySecurityAsyncResult`2.InnerTryReceiveCompletedCallback(IAsyncResult result) at System.Runtime.Fx.AsyncThunk.UnhandledExceptionFrame(IAsyncResult result) at System.Runtime.AsyncResult.Complete(Boolean completedSynchronously) at System.ServiceModel.Channels.TransportDuplexSessionChannel.TryReceiveAsyncResult.OnReceive(IAsyncResult result) at System.Runtime.Fx.AsyncThunk.UnhandledExceptionFrame(IAsyncResult result) at System.Runtime.AsyncResult.Complete(Boolean completedSynchronously) at System.ServiceModel.Channels.SynchronizedMessageSource.ReceiveAsyncResult.OnReceiveComplete(Object state) at System.ServiceModel.Channels.SessionConnectionReader.OnAsyncReadComplete(Object state) at System.Runtime.Fx.AsyncThunk.UnhandledExceptionFrame(IAsyncResult result) at System.Net.LazyAsyncResult.Complete(IntPtr userToken) at System.Net.LazyAsyncResult.ProtectedInvokeCallback(Object result, IntPtr userToken) at System.Net.Security.NegotiateStream.ProcessFrameBody(Int32 readBytes, Byte buffer, Int32 offset, Int32 count, AsyncProtocolRequest asyncRequest) at System.Net.Security.NegotiateStream.ReadCallback(AsyncProtocolRequest asyncRequest) at System.Net.AsyncProtocolRequest.CompleteRequest(Int32 result) at System.Net.FixedSizeReader.CheckCompletionBeforeNextRead(Int32 bytes) at System.Net.FixedSizeReader.ReadCallback(IAsyncResult transportResult) at System.Runtime.AsyncResult.Complete(Boolean completedSynchronously) at System.ServiceModel.Channels.ConnectionStream.IOAsyncResult.OnAsyncIOComplete(Object state) at System.Net.Sockets.SocketAsyncEventArgs.OnCompleted(SocketAsyncEventArgs e) at System.Net.Sockets.SocketAsyncEventArgs.FinishOperationSuccess(SocketError socketError, Int32 bytesTransferred, SocketFlags flags) at System.Net.Sockets.SocketAsyncEventArgs.CompletionPortCallback(UInt32 errorCode, UInt32 numBytes, NativeOverlapped\* nativeOverlapped) at System.Threading.\_IOCompletionCallback.PerformIOCompletionCallback(UInt32 errorCode, UInt32 numBytes, NativeOverlapped\* pOVERLAP) > Blockquote [Previous page](https://www.epiusers.help/t/how-to-send-email-when-scheduled-task-errors-out/43498.md?page=1)