# I'm on 2024.1.10... How about y'all? **URL:** \ **Category:** Kinetic ERP\ **Created:** [August 24, 2024, 1:33pm UTC](https://www.epiusers.help/t/im-on-2024-1-10-how-about-yall/118190 "2024-08-24T13:33:16Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![klincecum](https://www.epiusers.help/user_avatar/www.epiusers.help/klincecum/32/100137_2.png) [@klincecum](https://www.epiusers.help/u/klincecum)\ **Post date:** [August 24, 2024, 1:33pm UTC](https://www.epiusers.help/t/im-on-2024-1-10-how-about-yall/118190/1 "2024-08-24T13:33:16Z")
Some minor maintenance this morning, but seems all good. ---
**Author:** ![kskipper](https://www.epiusers.help/user_avatar/www.epiusers.help/kskipper/32/92579_2.png) [@kskipper](https://www.epiusers.help/u/kskipper)\ **Post date:** [August 25, 2024, 12:28pm UTC](https://www.epiusers.help/t/im-on-2024-1-10-how-about-yall/118190/2 "2024-08-25T12:28:43Z")
Our Cloud Environment was updated as of late yesterday afternoon, but… I cannot get the Smart Client to update to match. We are okay in the Browser, but still use some apps in ‘classic’ and need the Smart Client. The ‘fix’ on EpiCare didn’t work KB0103663. Any thoughts? ---
**Author:** ![klincecum](https://www.epiusers.help/user_avatar/www.epiusers.help/klincecum/32/100137_2.png) [@klincecum](https://www.epiusers.help/u/klincecum)\ **Post date:** [August 25, 2024, 2:39pm UTC](https://www.epiusers.help/t/im-on-2024-1-10-how-about-yall/118190/3 "2024-08-25T14:39:48Z")
Try downloading a new client from [https://download.epicorsaas.com](https://download.epicorsaas.com) ---
**Author:** ![etz](https://www.epiusers.help/letter_avatar_proxy/v4/letter/e/898d66/32.png) [@etz](https://www.epiusers.help/u/etz)\ **Post date:** [August 25, 2024, 5:26pm UTC](https://www.epiusers.help/t/im-on-2024-1-10-how-about-yall/118190/4 "2024-08-25T17:26:39Z")
Our clients kept on crashing all day on Friday before the upgrade with very limited help from the help desk (they were never able to fix whatever the issue was) and now I am getting this error: ![image](https://www.epiusers.help/uploads/default/original/3X/7/a/7a048f1be0621de2eff5cb3e3875ccdc932ab7c2.png) ---
**Author:** ![Mark\_Wonsil](https://www.epiusers.help/user_avatar/www.epiusers.help/mark_wonsil/32/51594_2.png) [@Mark\_Wonsil](https://www.epiusers.help/u/Mark_Wonsil)\ **Post date:** [August 25, 2024, 5:40pm UTC](https://www.epiusers.help/t/im-on-2024-1-10-how-about-yall/118190/5 "2024-08-25T17:40:41Z")
Make sure there are no versions of the client running including EpiEOBrowser.exe in your Task Manager. ---
**Author:** ![etz](https://www.epiusers.help/letter_avatar_proxy/v4/letter/e/898d66/32.png) [@etz](https://www.epiusers.help/u/etz)\ **Post date:** [August 25, 2024, 5:47pm UTC](https://www.epiusers.help/t/im-on-2024-1-10-how-about-yall/118190/6 "2024-08-25T17:47:15Z")
No versions are running. I am first getting this message when clicking on the smart client desktop shortcut: ![image](https://www.epiusers.help/uploads/default/original/3X/b/3/b330ef2b352ddf30e4165c5426bad9a10d90149b.png) ---
**Author:** ![klincecum](https://www.epiusers.help/user_avatar/www.epiusers.help/klincecum/32/100137_2.png) [@klincecum](https://www.epiusers.help/u/klincecum)\ **Post date:** [August 25, 2024, 8:13pm UTC](https://www.epiusers.help/t/im-on-2024-1-10-how-about-yall/118190/7 "2024-08-25T20:13:09Z")
Right click run as an admin. ---
**Author:** ![spaceage](https://www.epiusers.help/user_avatar/www.epiusers.help/spaceage/32/49289_2.png) [@spaceage](https://www.epiusers.help/u/spaceage)\ **Post date:** [August 26, 2024, 10:56am UTC](https://www.epiusers.help/t/im-on-2024-1-10-how-about-yall/118190/8 "2024-08-26T10:56:33Z")
I hope I don’t regret saying this, but so far, this has been quite smooth ![Nervous Ted Striker GIF by filmeditor](https://media0.giphy.com/media/l4FATJpd4LWgeruTK/giphy.webp?cid=e90edba3zwgepg1zfc5s8xdt5znv0d231avllr80k697equr&ep=v1_gifs_search&rid=giphy.webp&ct=g) ---
**Author:** ![hackaphreaka](https://www.epiusers.help/user_avatar/www.epiusers.help/hackaphreaka/32/56320_2.png) [@hackaphreaka](https://www.epiusers.help/u/hackaphreaka)\ **Post date:** [August 26, 2024, 11:52am UTC](https://www.epiusers.help/t/im-on-2024-1-10-how-about-yall/118190/9 "2024-08-26T11:52:59Z")
Our version is so old you could almost reverse 2024.1.10 and it would be correct. ---
**Author:** ![Evan\_Purdy](https://www.epiusers.help/user_avatar/www.epiusers.help/evan_purdy/32/69101_2.png) [@Evan\_Purdy](https://www.epiusers.help/u/Evan_Purdy)\ **Post date:** [August 26, 2024, 12:26pm UTC](https://www.epiusers.help/t/im-on-2024-1-10-how-about-yall/118190/10 "2024-08-26T12:26:10Z")
Dashboards not deployed. also: `Active revision for transaction type AP Invoice was not found.` Not a good start so far. Looks like they failed to upgrade properly just like they did for pilot. Edit: At least UD fields came over this time… ---
**Author:** ![Taylor\_L](https://www.epiusers.help/user_avatar/www.epiusers.help/taylor_l/32/64739_2.png) [@Taylor\_L](https://www.epiusers.help/u/Taylor_L)\ **Post date:** [August 26, 2024, 2:55pm UTC](https://www.epiusers.help/t/im-on-2024-1-10-how-about-yall/118190/11 "2024-08-26T14:55:09Z")
So far there is only one issue this morning. Something about an item being greyed out when it shouldn’t be, the other IT guy is working on that now. Other than that, it has been surprisingly smooth. ---
**Author:** ![Steen](https://www.epiusers.help/user_avatar/www.epiusers.help/steen/32/71600_2.png) [@Steen](https://www.epiusers.help/u/Steen)\ **Post date:** [August 26, 2024, 3:11pm UTC](https://www.epiusers.help/t/im-on-2024-1-10-how-about-yall/118190/12 "2024-08-26T15:11:37Z")
Also on 2024.1.10. Nothing has exploded in flames yet, so far so good. 🫣 ---
**Author:** ![NateS](https://www.epiusers.help/user_avatar/www.epiusers.help/nates/32/18519_2.png) [@NateS](https://www.epiusers.help/u/NateS)\ **Post date:** [August 26, 2024, 3:51pm UTC](https://www.epiusers.help/t/im-on-2024-1-10-how-about-yall/118190/13 "2024-08-26T15:51:31Z")
We upgraded over the weekend. The main issue seems to be that the default kinetic layout, or menu or whatever you call it, is not letting folks use forms they use all the time. When users try to click on the job tracker (for example) they get access denied. However, they can still search or use their favorites. I suspect that when we first setup our permissions we set them up in a way that worked for us, but was different than what Epicor expected. Edit: I also had to redownload and reinstall Epicor on a couple of computers. I had those same folder permissions issues. Run as admin and updating to the newest download version seemed to work. Obviously, you have to close Edge Agent if you have that running. ---
**Author:** ![dcamlin](https://www.epiusers.help/user_avatar/www.epiusers.help/dcamlin/32/57759_2.png) [@dcamlin](https://www.epiusers.help/u/dcamlin)\ **Post date:** [August 26, 2024, 4:12pm UTC](https://www.epiusers.help/t/im-on-2024-1-10-how-about-yall/118190/14 "2024-08-26T16:12:30Z")
> [@NateS](#): > > When users try to click on the job tracker (for example) they get access denied. Are you talking about the widgets on the homepage layout? They are pointed to **a specific instance** of that menu. So the Part Tracker widget is pointed here: ![image](https://www.epiusers.help/uploads/default/original/3X/a/3/a3622774c118530a10b0f67066d350f038752b8b.png) But if they don’t have access to Sales Management/CRM, etc… they’ll get the access denied. The menus that show up in their LIST… they have access to. But widgets in your layouts are pointed to a specific instance of that menu and they could be point towards one that a specific user can’t access. ---
**Author:** ![dcamlin](https://www.epiusers.help/user_avatar/www.epiusers.help/dcamlin/32/57759_2.png) [@dcamlin](https://www.epiusers.help/u/dcamlin)\ **Post date:** [August 26, 2024, 4:24pm UTC](https://www.epiusers.help/t/im-on-2024-1-10-how-about-yall/118190/15 "2024-08-26T16:24:30Z")
We were running fine… but now having some sales orders that won’t render when users are trying to print them. Anyone else (Cloud) having similar issues? Tasks just get hung up, “rendering” but won’t complete. Seems sporadic. ---
**Author:** ![klincecum](https://www.epiusers.help/user_avatar/www.epiusers.help/klincecum/32/100137_2.png) [@klincecum](https://www.epiusers.help/u/klincecum)\ **Post date:** [August 26, 2024, 4:27pm UTC](https://www.epiusers.help/t/im-on-2024-1-10-how-about-yall/118190/16 "2024-08-26T16:27:42Z")
> [@dcamlin](#): > > They are pointed to **a specific instance** of that menu I repointed mine to a known classic menu. They still don’t work. I can launch the same menu from the main menu. ---
**Author:** ![DeanMiller](https://www.epiusers.help/letter_avatar_proxy/v4/letter/d/f475e1/32.png) [@DeanMiller](https://www.epiusers.help/u/DeanMiller)\ **Post date:** [August 26, 2024, 4:39pm UTC](https://www.epiusers.help/t/im-on-2024-1-10-how-about-yall/118190/17 "2024-08-26T16:39:51Z")
Redeploying dashboards as users report them. A couple of Form wont open due to personalization ( did nothing and opened after OK selected 🤷‍♂️ ) other than that ok so far… ---
**Author:** ![NateS](https://www.epiusers.help/user_avatar/www.epiusers.help/nates/32/18519_2.png) [@NateS](https://www.epiusers.help/u/NateS)\ **Post date:** [August 26, 2024, 4:51pm UTC](https://www.epiusers.help/t/im-on-2024-1-10-how-about-yall/118190/18 "2024-08-26T16:51:23Z")
> [@dcamlin](#): > > Are you talking about the widgets on the homepage layout? Yep, exactly. ---
**Author:** ![etz](https://www.epiusers.help/letter_avatar_proxy/v4/letter/e/898d66/32.png) [@etz](https://www.epiusers.help/u/etz)\ **Post date:** [August 26, 2024, 5:12pm UTC](https://www.epiusers.help/t/im-on-2024-1-10-how-about-yall/118190/19 "2024-08-26T17:12:26Z")
I had to reinstall to get it to work. Any other cloud client experiencing deteriorated performance since last Friday ? We had 2 hours of up time last Friday and we already crashed several time this morning. On top of it, the help desk is being extremely nonchalant with this case. ---
**Author:** ![klincecum](https://www.epiusers.help/user_avatar/www.epiusers.help/klincecum/32/100137_2.png) [@klincecum](https://www.epiusers.help/u/klincecum)\ **Post date:** [August 26, 2024, 5:12pm UTC](https://www.epiusers.help/t/im-on-2024-1-10-how-about-yall/118190/20 "2024-08-26T17:12:49Z")
> [@klincecum](#): > > I repointed mine to a known classic menu. They still don’t work. I deleted the tile, and made it again as new. It now works correctly from the home page. [Next page](https://www.epiusers.help/t/im-on-2024-1-10-how-about-yall/118190.md?page=2)