We are troubleshooting setting up EDI and cannot determine where the log file for the Import EDI Demand Process is located and how to start troubleshooting this. Any help would be appreciated, thanks!
To elaborate, we are getting errors in the Demand Workbench but there is no data to futher evaluate the problem, all fields are empty.
I believe the default is \\SERVER\EpicorData\Companies\COMPANY\Log\FILENAME.log
Yep, that’s how you’d access the same folder using Server File Download.
Well, the logs have no errors in it but the demand workbench still shows errors and no context re the errors as seen in the screen shots. Any ideas?
So it’s showing ERROR but there’s no header, line or release level info…
No demand contract out there for that customer (so it can’t create any of the records)?
The Demand Contract appears to be set up correctly, any other ideas?
Just to be sure…you looked for errors on all 3 levels, the header, the line and the schedule tabs?
