Info Worker/Portal Security

I have a BAQ set up as my source and have role based security for the IW Worker. As administrator I can download into Outlook with my log-in but when a user with role based security tries it begins to process but then it says it cannot access the configuration service. I opened up permissions on each of the folders but still stuck
Â
Anyone else running Portal/Info Worker have any suggestions?




[Non-text portions of this message have been removed]