Information Worker - 10.700.3

Yahoo Archive
1

Lovely, Tom!

 

M

 

 

From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com]
Sent: Tuesday, May 26, 2015 11:02 AM
To: 'vantage@yahoogroups.com'
Subject: RE: [Vantage] Re: Information Worker - 10.700.3

 

 

We bought. We tried it. We don’t use it…

Regards,

Tom Christie | Information Technology & Human Resources Manager | AGM Container Controls, Inc.<http://www.agmcontainer.com/> | tchristie@...<mailto:tchristie@...> | t: 520.881.2130 ext 2176

From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com]
Sent: Tuesday, May 26, 2015 7:39 AM
To: vantage@yahoogroups.com
Subject: [Vantage] Re: Information Worker - 10.700.3



Manasa

I use to use it when I was at MOCON. They used it heavily with the CRM.

They have about 60,000 contacts in the CRM. Used it to log all the outlook emails into Epicor 9.

It had some problems. Like Info Worker only tracks outbound emails. So you always need to reply to the customers email to get it stored in Epicor.

Also if they just kept replying to the same email the body of the text would get so long Epicor wouldn't accept it. Then you had to set on the client machin e and find the offending email. Not the easiest task. Then truncate the text and resync.

Tom


[Non-text portions of this message have been removed]

IMPORTANT NOTICE FROM API: This communication, including any attachments, contains information that may be confidential or privileged and is intended solely for the entity or individual to whom it is addressed. If you are not the intended recipient, please contact the sender immediately and delete this message. Any unauthorized disclosure, copying or distribution of this message is strictly prohibited.

IMPORTANT NOTICE FROM API: This communication, including any attachments, contains information that may be confidential or privileged and is intended solely for the entity or individual to whom it is addressed. If you are not the intended recipient, please contact the sender immediately and delete this message. Any unauthorized disclosure, copying or distribution of this message is strictly prohibited.
2

Just wondering what you guys use Information Worker for?  I ask because apparently we bought it but no one knows why….and I have never used it.  So any direction on what it is used for and if it is even worth using is appreciated!

 

TIA,  Manasa

 

IMPORTANT NOTICE FROM API: This communication, including any attachments, contains information that may be confidential or privileged and is intended solely for the entity or individual to whom it is addressed. If you are not the intended recipient, please contact the sender immediately and delete this message. Any unauthorized disclosure, copying or distribution of this message is strictly prohibited.
3
Information Worker integrates the Epicor CRM functionality with Office / Outlook. Allows you to add CRM Calls from your outlook, view quotes, create attachments etc. And like you 99% of the people that bought it have never used it lol


Jose C Gomez
Software Engineer


T: 904.469.1524 mobile

Quis custodiet ipsos custodes?

On Tue, May 26, 2015 at 9:28 AM, Manasa Reddy manasa.reddy@... [vantage] <vantage@yahoogroups.com> wrote:
 
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Just wondering what you guys use Information Worker for? I ask because apparently we bought it but no one knows why….and I have never used it. So any direction on what it is used for and if it is even worth using is appreciated!

Â

TIA, Manasa

Â

IMPORTANT NOTICE FROM API: This communication, including any attachments, contains information that may be confidential or privileged and is intended solely for the entity or individual to whom it is addressed. If you are not the intended recipient, please contact the sender immediately and delete this message. Any unauthorized disclosure, copying or distribution of this message is strictly prohibited. 
</div>
 


<div style="color:#fff;min-height:0;"></div>

4

LOL…we are so sad!  Ok do you know how well it works with office 365?

Manasa

 

 

From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com]
Sent: Tuesday, May 26, 2015 9:35 AM
To: Vantage
Subject: Re: [Vantage] Information Worker - 10.700.3

 

 

Information Worker integrates the Epicor CRM functionality with Office / Outlook. Allows you to add CRM Calls from your outlook, view quotes, create attachments etc. And like you 99% of the people that bought it have never used it lol



Jose C Gomez

Software Engineer


T: 904.469.1524 mobile


Quis custodiet ipsos custodes?

 

On Tue, May 26, 2015 at 9:28 AM, Manasa Reddy manasa.reddy@... [vantage] <vantage@yahoogroups.com> wrote:

 

Just wondering what you guys use Information Worker for?  I ask because apparently we bought it but no one knows why….and I have never used it.  So any direction on what it is used for and if it is even worth using is appreciated!

 

TIA,  Manasa

 

IMPORTANT NOTICE FROM API: This communication, including any attachments, contains information that may be confidential or privileged and is intended solely for the entity or individual to whom it is addressed. If you are not the intended recipient, please contact the sender immediately and delete this message. Any unauthorized disclosure, copying or distribution of this message is strictly prohibited.

 

IMPORTANT NOTICE FROM API: This communication, including any attachments, contains information that may be confidential or privileged and is intended solely for the entity or individual to whom it is addressed. If you are not the intended recipient, please contact the sender immediately and delete this message. Any unauthorized disclosure, copying or distribution of this message is strictly prohibited.

IMPORTANT NOTICE FROM API: This communication, including any attachments, contains information that may be confidential or privileged and is intended solely for the entity or individual to whom it is addressed. If you are not the intended recipient, please contact the sender immediately and delete this message. Any unauthorized disclosure, copying or distribution of this message is strictly prohibited.
5
I don't, I am yet to find a customer that uses it, but according to their website and the demos it works great.... lol


Jose C Gomez
Software Engineer


T: 904.469.1524 mobile

Quis custodiet ipsos custodes?

On Tue, May 26, 2015 at 10:02 AM, Manasa Reddy manasa.reddy@... [vantage] <vantage@yahoogroups.com> wrote:
 
<div>
  
  
  <p>

LOL…we are so sad! Ok do you know how well it works with office 365?

Manasa

Â

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From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com]
Sent: Tuesday, May 26, 2015 9:35 AM
To: Vantage
Subject: Re: [Vantage] Information Worker - 10.700.3

Â

Â

Information Worker integrates the Epicor CRM functionality with Office / Outlook. Allows you to add CRM Calls from your outlook, view quotes, create attachments etc. And like you 99% of the people that bought it have never used it lol



Jose C Gomez

Software Engineer


T: 904.469.1524 mobile

E: jose@...
http://www.josecgomez.com
     Â


Quis custodiet ipsos custodes?

Â

On Tue, May 26, 2015 at 9:28 AM, Manasa Reddy manasa.reddy@... [vantage] <vantage@yahoogroups.com> wrote:

Â

Just wondering what you guys use Information Worker for? I ask because apparently we bought it but no one knows why….and I have never used it. So any direction on what it is used for and if it is even worth using is appreciated!

Â

TIA, Manasa

Â

IMPORTANT NOTICE FROM API: This communication, including any attachments, contains information that may be confidential or privileged and is intended solely for the entity or individual to whom it is addressed. If you are not the intended recipient, please contact the sender immediately and delete this message. Any unauthorized disclosure, copying or distribution of this message is strictly prohibited.

Â

IMPORTANT NOTICE FROM API: This communication, including any attachments, contains information that may be confidential or privileged and is intended solely for the entity or individual to whom it is addressed. If you are not the intended recipient, please contact the sender immediately and delete this message. Any unauthorized disclosure, copying or distribution of this message is strictly prohibited.

IMPORTANT NOTICE FROM API: This communication, including any attachments, contains information that may be confidential or privileged and is intended solely for the entity or individual to whom it is addressed. If you are not the intended recipient, please contact the sender immediately and delete this message. Any unauthorized disclosure, copying or distribution of this message is strictly prohibited. 
</div><span class="ygrps-yiv-1002618069">
 


<div style="color:#fff;min-height:0;"></div>

6
Manasa

I use to use it when I was at MOCON.  They used it heavily with the CRM. 

They have about 60,000 contacts in the CRM.  Used it to log all the outlook emails into Epicor 9.

It had some problems.   Like Info Worker only tracks outbound emails.  So you always need to reply to the customers email to get it stored in Epicor.

Also if they just kept replying to the same email the body of the text would get so long Epicor wouldn't accept it.  Then you had to set on the client machine and find the offending email. Not the easiest task.  Then truncate the text and resync. 

Tom
7
We bought. We tried it. We don’t use it…

Regards,

Tom Christie | Information Technology & Human Resources Manager | AGM Container Controls, Inc.<http://www.agmcontainer.com/> | tchristie@...<mailto:tchristie@...> | t: 520.881.2130 ext 2176

From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com]
Sent: Tuesday, May 26, 2015 7:39 AM
To: vantage@yahoogroups.com
Subject: [Vantage] Re: Information Worker - 10.700.3



Manasa

I use to use it when I was at MOCON. They used it heavily with the CRM.

They have about 60,000 contacts in the CRM. Used it to log all the outlook emails into Epicor 9.

It had some problems. Like Info Worker only tracks outbound emails. So you always need to reply to the customers email to get it stored in Epicor.

Also if they just kept replying to the same email the body of the text would get so long Epicor wouldn't accept it. Then you had to set on the client machin e and find the offending email. Not the easiest task. Then truncate the text and resync.

Tom



[Non-text portions of this message have been removed]
8

The emails you mention…were those the “calls”?  I’m more concerned with logging calls in epicor…..

 

Manasa

 

 

From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com]
Sent: Tuesday, May 26, 2015 10:39 AM
To: vantage@yahoogroups.com
Subject: [Vantage] Re: Information Worker - 10.700.3

 

 

Manasa

 

I use to use it when I was at MOCON.  They used it heavily with the CRM. 

 

They have about 60,000 contacts in the CRM.  Used it to log all the outlook emails into Epicor 9.

 

It had some problems.   Like Info Worker only tracks outbound emails.  So you always need to reply to the customers email to get it stored in Epicor.

 

Also if they just kept replying to the same email the body of the text would get so long Epicor wouldn't accept it.  Then you had to set on the client machine and find the offending email. Not the easiest task.  Then truncate the text and resync. 

 

Tom

IMPORTANT NOTICE FROM API: This communication, including any attachments, contains information that may be confidential or privileged and is intended solely for the entity or individual to whom it is addressed. If you are not the intended recipient, please contact the sender immediately and delete this message. Any unauthorized disclosure, copying or distribution of this message is strictly prohibited.

IMPORTANT NOTICE FROM API: This communication, including any attachments, contains information that may be confidential or privileged and is intended solely for the entity or individual to whom it is addressed. If you are not the intended recipient, please contact the sender immediately and delete this message. Any unauthorized disclosure, copying or distribution of this message is strictly prohibited.