# Information Worker on a Surface Pro

**URL:** <https://www.epiusers.help/t/information-worker-on-a-surface-pro/110671>\
**Category:** Kinetic ERP\
**Tags:** kinetic, epicor\
**Created:** [January 11, 2024, 5:53pm UTC](https://www.epiusers.help/t/information-worker-on-a-surface-pro/110671 "2024-01-11T17:53:21Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![tkueppers](https://www.epiusers.help/letter_avatar_proxy/v4/letter/t/71e660/32.png) [@tkueppers](https://www.epiusers.help/u/tkueppers)\
**Post date:** [January 11, 2024, 5:53pm UTC](https://www.epiusers.help/t/information-worker-on-a-surface-pro/110671/1 "2024-01-11T17:53:21Z")

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Has anyone else encountered issues installing IW on a Surface Pro? I have a user currently (and have seen this also in the past) where Outlook hangs long enough while launching due to the Add-in for IW, that Outlook keeps wanting to launch with IW working offline.