Inspection Plan Configurator issues

Here’s the exact response from Epicor: “I wanted to let you know that this issue with the tracker opening has been reported to Development in the past and SCR 120871 has been given. There is a one-off available, I just need to confirm your exact Epicor version.”

☺




Ron Brown

Process Manager

Tank Connection

3609 N. 16th St.

Parsons, KS 67357

Office: 620-423-3010 ext. 158

Email: rbrown@...<mailto:rbrown@...>



[http://www.tankconnection.com/sig/tc.png%5d<http://www.tankconnection.com>



[http://www.tankconnection.com/sig/tcli.png%5d <https://www.linkedin.com/company/tank-connection-affiliate-group?trk=nav_account_sub_nav_company_admin> [http://www.tankconnection.com/sig/tcfb.png%5d <http://facebook.com/tankconnection> [http://www.tankconnection.com/sig/tctw.png%5d <http://twitter.com/TankConnection> [http://www.tankconnection.com/sig/tcyt.png%5d <http://youtube.com/user/TankConnection> [http://www.tankconnection.com/sig/tcgp.png%5d <https://plus.google.com/u/0/+TankConnectionParsons/posts>

________________________________

NOTICE: This email and any attachments are considered confidential and intended for the addressee only. If you have received this email in error, please notify the sender as soon as possible and delete this email. If you are not the intended addressee, any dissemination, distribution or copying of this message is strictly prohibited by law.

From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com]
Sent: Tuesday, July 05, 2016 9:39 AM
To: vantage@yahoogroups.com
Subject: Re: [Vantage] Inspection Plan Configurator issues


Do you have the SCR #?

Thanks.

On Tuesday, July 5, 2016 10:21 AM, "Ron Brown rbrown@... [vantage]" <vantage@yahoogroups.com> wrote:


We are on 9.05.702A. We have the Advance Quality Module but not the Configurator. We ran into this exact scenario a couple of weeks ago. It is a known flaw. Epicor sent a one off fix last week. It appears to work in Test. We haven’t move to Production yet.




Ron Brown

Process Manager

Tank Connection

3609 N. 16th St.

Parsons, KS 67357

Office: 620-423-3010 ext. 158

Email: rbrown@...<mailto:rbrown@...>



[http://www.tankconnection.com/sig/tc.png%5d<http://www.tankconnection.com>



[http://www.tankconnection.com/sig/tcli.png%5d <https://www.linkedin.com/company/tank-connection-affiliate-group?trk=nav_account_sub_nav_company_admin> [http://www.tankconnection.com/sig/tcfb.png%5d <http://facebook.com/tankconnection> [http://www.tankconnection.com/sig/tctw.png%5d <http://twitter.com/TankConnection> [http://www.tankconnection.com/sig/tcyt.png%5d <http://youtube.com/user/TankConnection> [http://www.tankconnection.com/sig/tcgp.png%5d <https://plus.google.com/u/0/+TankConnectionParsons/posts>

________________________________

NOTICE: This email and any attachments are considered confidential and intended for the addressee only. If you have received this email in error, please notify the sender as soon as possible and delete this email. If you are not the intended addressee, any dissemination, distribution or copying of this message is strictly prohibited by law.

From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com]
Sent: Tuesday, July 05, 2016 9:08 AM
To: vantage@yahoogroups.com
Subject: Re: [Vantage] Inspection Plan Configurator issues


Do we need to have the configurator license for this to work?

On Tuesday, July 5, 2016 10:02 AM, "Kimberley White faepigrl@... [vantage]" <vantage@yahoogroups.com> wrote:


So I trying to set up an Inspection Plan and I get to the point where I need to configure the inspection plan but I am unable. I have tried Clicking the Configure Inspection Plan button and going thru action button but when the Configurator Designer opes all options are grayed out. Not sure if I just missed a step or if something is not turned on. At one point I got a message that it was in read-only mode but haven't seen that message again.

Any thoughts or suggestions?

Thanks Kim



[Non-text portions of this message have been removed]




[Non-text portions of this message have been removed]
So I trying to set up an Inspection Plan and I get to the point where I need to configure the inspection plan but I am unable.  I have tried Clicking the Configure Inspection Plan button and going thru action button but when the Configurator Designer opes all options are grayed out.  Not sure if I just missed a step or if something is not turned on.  At one point I got a message that it was in read-only mode but haven't seen that message again.

Any thoughts or suggestions?

Thanks Kim
Do we need to have the configurator license for this to work?


On Tuesday, July 5, 2016 10:02 AM, "Kimberley White faepigrl@... [vantage]" <vantage@yahoogroups.com> wrote:


 
<div id="ygrps-yiv-916869599yiv4155939996ygrp-text">
  
  
  <div></div><div style="color:#000;background-color:#fff;font-family:HelveticaNeue, Helvetica Neue, Helvetica, Arial, Lucida Grande, sans-serif;font-size:16px;"><div id="ygrps-yiv-916869599yiv4155939996yui_3_16_0_ym19_1_1467725472432_10855">So I trying to set up an Inspection Plan and I get to the point where I need to configure the inspection plan but I am unable. &nbsp;I have tried Clicking the Configure Inspection Plan button and going thru action button but when the Configurator Designer opes all options are grayed out. &nbsp;Not sure if I just missed a step or if something is not turned on. &nbsp;At one point I got a message that it was in read-only mode but haven&#39;t seen that message again.</div><div id="ygrps-yiv-916869599yiv4155939996yui_3_16_0_ym19_1_1467725472432_10855"><br clear="none"></div><div id="ygrps-yiv-916869599yiv4155939996yui_3_16_0_ym19_1_1467725472432_10855">Any thoughts or suggestions?</div><div id="ygrps-yiv-916869599yiv4155939996yui_3_16_0_ym19_1_1467725472432_10855"><br clear="none"></div><div id="ygrps-yiv-916869599yiv4155939996yui_3_16_0_ym19_1_1467725472432_10855">Thanks Kim</div></div>

</div>
 


<div style="color:#fff;min-height:0;"></div></div>
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We are on 9.05.702A. We have the Advance Quality Module but not the Configurator. We ran into this exact scenario a couple of weeks ago. It is a known flaw. Epicor sent a one off fix last week. It appears to work in Test. We haven’t move to Production yet.




Ron Brown

Process Manager

Tank Connection

3609 N. 16th St.

Parsons, KS 67357

Office: 620-423-3010 ext. 158

Email: rbrown@...<mailto:rbrown@...>



[http://www.tankconnection.com/sig/tc.png%5d<http://www.tankconnection.com>



[http://www.tankconnection.com/sig/tcli.png%5d <https://www.linkedin.com/company/tank-connection-affiliate-group?trk=nav_account_sub_nav_company_admin> [http://www.tankconnection.com/sig/tcfb.png%5d <http://facebook.com/tankconnection> [http://www.tankconnection.com/sig/tctw.png%5d <http://twitter.com/TankConnection> [http://www.tankconnection.com/sig/tcyt.png%5d <http://youtube.com/user/TankConnection> [http://www.tankconnection.com/sig/tcgp.png%5d <https://plus.google.com/u/0/+TankConnectionParsons/posts>

________________________________

NOTICE: This email and any attachments are considered confidential and intended for the addressee only. If you have received this email in error, please notify the sender as soon as possible and delete this email. If you are not the intended addressee, any dissemination, distribution or copying of this message is strictly prohibited by law.

From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com]
Sent: Tuesday, July 05, 2016 9:08 AM
To: vantage@yahoogroups.com
Subject: Re: [Vantage] Inspection Plan Configurator issues


Do we need to have the configurator license for this to work?

On Tuesday, July 5, 2016 10:02 AM, "Kimberley White faepigrl@... [vantage]" <vantage@yahoogroups.com> wrote:


So I trying to set up an Inspection Plan and I get to the point where I need to configure the inspection plan but I am unable. I have tried Clicking the Configure Inspection Plan button and going thru action button but when the Configurator Designer opes all options are grayed out. Not sure if I just missed a step or if something is not turned on. At one point I got a message that it was in read-only mode but haven't seen that message again.

Any thoughts or suggestions?

Thanks Kim




[Non-text portions of this message have been removed]
Do you have the SCR #?

Thanks.


On Tuesday, July 5, 2016 10:21 AM, "Ron Brown rbrown@... [vantage]" <vantage@yahoogroups.com> wrote:


 
<div id="ygrps-yiv-615850287yiv0921292691ygrp-text">
  
  
  <div>We are on 9.05.702A.  We have the Advance Quality Module but not the Configurator. We ran into this exact scenario a couple of weeks ago.  It is a known flaw.  Epicor sent a one off fix last week.  It appears to work in Test.  We haven’t move to Production yet.





Ron Brown

Process Manager

Tank Connection

3609 N. 16th St.

Parsons, KS 67357

Office: 620-423-3010 ext. 158

Email: rbrown@...<mailto:rbrown@...>



[http://www.tankconnection.com/sig/tc.png]<http://www.tankconnection.com>



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________________________________

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From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com]
Sent: Tuesday, July 05, 2016 9:08 AM
To: vantage@yahoogroups.com
Subject: Re: [Vantage] Inspection Plan Configurator issues


Do we need to have the configurator license for this to work?

On Tuesday, July 5, 2016 10:02 AM, "Kimberley White faepigrl@... [vantage]" <vantage@yahoogroups.com> wrote:


So I trying to set up an Inspection Plan and I get to the point where I need to configure the inspection plan but I am unable. I have tried Clicking the Configure Inspection Plan button and going thru action button but when the Configurator Designer opes all options are grayed out. Not sure if I just missed a step or if something is not turned on. At one point I got a message that it was in read-only mode but haven't seen that message again.

Any thoughts or suggestions?

Thanks Kim



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