Inspection Required PO / Receipt Entry

We’re testing quality assurance and came across something weird.

So here is what I’m seeing. On the Purchase Order entry page, we click inspection required. If we receive the PO into receipt entry it correctly checks the Inspection required checkbox on the receipt entry page and selects the receiving warehouse and bin from site configuration.

Now we receive a PO into receipt entry that “doesn’t” have inspection required checked but needs inspection. In receipt Entry we manually check Inspection Required, now it populates the inspection warehouse and bin from site configuration.

Why?

Our desired outcome would be for the warehouse/bin in receipt entry to be the inspection warehouse/bin.

There is a default receiving warehouse/bin and a default inspection warehouse/bin.

If something is not marked for inspection, it will go to the first one. If it is, it will go to the second.

Are you saying you want everything to go to inspection?

If it comes from PO entry with inspection required, I want it to default to the inspection warehouse/bin in receipt entry.

Sorry, misread your original post. :man_facepalming:

I don’t have an answer, but it is tickling some memory in my brain. I’ll have to think on it.

KB0070048 might be helpful

That is the behavior I would expect it to do, but it’s not defaulting to the inspection warehouse/bin that is set up in site configuration.

If the PO doesn’t have inspection required and I click inspection required in receipt entry it works correctly.

If the PO has inspection required, inspection required is automatically checked in receipt entry but the warehouse/bin is the receiving warehouse/bin not the inspection bin.

Purchase order entry

Receipt Entry

I’m wondering, is the part actually going into that WH/bin? Or is it showing that it will go to the wrong one but actually goes to Inspection?

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I was thinking that the process will be to receive into that warehouse/bin and create a pending inventory Whse→Whse transfer transaction for the inventory to be moved into the inspection warehouse for inspection - since you indicated that these are not the same place (even though they might be in reality, Epicor sees it as different places).

I’d ask Epicor; it seems it isn’t working as it should.

I’ve opened a support ticket with them. I don’t think it is working as it should either. I’ve asked what settings can override the inspection warehouse and am waiting to hear back.

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