Is anyone having trouble with Crystal PROMPTS when using runtime

Yahoo Archive
1
We found our problem....turns out that there's an older 'Epicor
Crystal runtime' that was still installed, and was not manually
removed when we installed the latest one. After removing both, then
re-installing the latest one...all's well. Sometimes, it's the most
obvious problems that are the hardest to find...!

Gary

--- In vantage@yahoogroups.com, "Gary Franks" <garyfr2003@...> wrote:
>
> Actually, we've tried uninstalling everything, then re-installing, but
> no joy, unfortunately....Gary
>
> --- In vantage@yahoogroups.com, "Charlie Wilson" <foamdesigncsw@>
> wrote:
> >
> > By chance do you have both the old 1.1 runtime and the 3.0 runtime
> on these
> > machines?
> >
> >
> >
> > _____
> >
> > From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On
> Behalf Of
> > Gary Franks
> > Sent: Tuesday, December 09, 2008 11:29 AM
> > To: vantage@yahoogroups.com
> > Subject: [Vantage] Is anyone having trouble with Crystal PROMPTS
> when using
> > runtime with XP ?
> >
> >
> >
> > Everything works great with Vista clients, but any time we run several
> > of our Customized Crystal Reports on XP workstations, the PROMPTS that
> > we've designed within these specific reports do not work correctly.
> > Can't uninstall the latest runtime and try the older version, as the
> > uninstall routine really doesn't remove everything.
> >
> > I'm hoping that someone may have already gone through this and perhaps
> > have an answer......The kind folks at the Epicor HelpDesk haven't yet
> > been able to find the root cause of this.
> >
> > For the record, we are using the 3_05_2008 version of the runtime,
> > with Vantage 8.03.405a.
> >
> > Thanks....Gary
> >
> >
> >
> > No virus found in this incoming message.
> > Checked by AVG - http://www.avg.com
> > Version: 8.0.176 / Virus Database: 270.9.15/1837 - Release Date:
> 12/9/2008
> > 9:59 AM
> >
> >
> >
> >
> > [Non-text portions of this message have been removed]
> >
>
2
Everything works great with Vista clients, but any time we run several
of our Customized Crystal Reports on XP workstations, the PROMPTS that
we've designed within these specific reports do not work correctly.
Can't uninstall the latest runtime and try the older version, as the
uninstall routine really doesn't remove everything.

I'm hoping that someone may have already gone through this and perhaps
have an answer......The kind folks at the Epicor HelpDesk haven't yet
been able to find the root cause of this.

For the record, we are using the 3_05_2008 version of the runtime,
with Vantage 8.03.405a.

Thanks....Gary
3
Check to see if you have your report setup that it is saved without data.



Steve



-----Original Message-----
From: Gary Franks [mailto:garyfr2003@...]
Sent: December 09, 2008 10:29 AM
To: vantage@yahoogroups.com
Subject: [Vantage] Is anyone having trouble with Crystal PROMPTS when using
runtime with XP ?



Everything works great with Vista clients, but any time we run several
of our Customized Crystal Reports on XP workstations, the PROMPTS that
we've designed within these specific reports do not work correctly.
Can't uninstall the latest runtime and try the older version, as the
uninstall routine really doesn't remove everything.

I'm hoping that someone may have already gone through this and perhaps
have an answer......The kind folks at the Epicor HelpDesk haven't yet
been able to find the root cause of this.

For the record, we are using the 3_05_2008 version of the runtime,
with Vantage 8.03.405a.

Thanks....Gary





[Non-text portions of this message have been removed]
4
By chance do you have both the old 1.1 runtime and the 3.0 runtime on these
machines?



_____

From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf Of
Gary Franks
Sent: Tuesday, December 09, 2008 11:29 AM
To: vantage@yahoogroups.com
Subject: [Vantage] Is anyone having trouble with Crystal PROMPTS when using
runtime with XP ?



Everything works great with Vista clients, but any time we run several
of our Customized Crystal Reports on XP workstations, the PROMPTS that
we've designed within these specific reports do not work correctly.
Can't uninstall the latest runtime and try the older version, as the
uninstall routine really doesn't remove everything.

I'm hoping that someone may have already gone through this and perhaps
have an answer......The kind folks at the Epicor HelpDesk haven't yet
been able to find the root cause of this.

For the record, we are using the 3_05_2008 version of the runtime,
with Vantage 8.03.405a.

Thanks....Gary



No virus found in this incoming message.
Checked by AVG - http://www.avg.com
Version: 8.0.176 / Virus Database: 270.9.15/1837 - Release Date: 12/9/2008
9:59 AM




[Non-text portions of this message have been removed]
5
I gave up on the Vantage Crystal runtime for my direct-to-SQL reports and
am using the Logicity one. The Vantage runtime produces erroneous results
on reports that work properly in the Crystal runtime in Crystal Reports and
in the Logicity one.

-bws


On 12/9/08 8:34 AM, "Charlie Wilson" <foamdesigncsw@...> wrote:
>
> By chance do you have both the old 1.1 runtime and the 3.0 runtime on these
> machines?
>
> _____
>
> From: vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
> [mailto:vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com> ] On Behalf
> Of
> Gary Franks
> Sent: Tuesday, December 09, 2008 11:29 AM
> To: vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
> Subject: [Vantage] Is anyone having trouble with Crystal PROMPTS when using
> runtime with XP ?
>
> Everything works great with Vista clients, but any time we run several
> of our Customized Crystal Reports on XP workstations, the PROMPTS that
> we've designed within these specific reports do not work correctly.
> Can't uninstall the latest runtime and try the older version, as the
> uninstall routine really doesn't remove everything.
>
> I'm hoping that someone may have already gone through this and perhaps
> have an answer......The kind folks at the Epicor HelpDesk haven't yet
> been able to find the root cause of this.
>
> For the record, we are using the 3_05_2008 version of the runtime,
> with Vantage 8.03.405a.
>
>
>
>
>
> .
>
>



[Non-text portions of this message have been removed]
6
Actually, we've tried uninstalling everything, then re-installing, but
no joy, unfortunately....Gary

--- In vantage@yahoogroups.com, "Charlie Wilson" <foamdesigncsw@...>
wrote:
>
> By chance do you have both the old 1.1 runtime and the 3.0 runtime
on these
> machines?
>
>
>
> _____
>
> From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On
Behalf Of
> Gary Franks
> Sent: Tuesday, December 09, 2008 11:29 AM
> To: vantage@yahoogroups.com
> Subject: [Vantage] Is anyone having trouble with Crystal PROMPTS
when using
> runtime with XP ?
>
>
>
> Everything works great with Vista clients, but any time we run several
> of our Customized Crystal Reports on XP workstations, the PROMPTS that
> we've designed within these specific reports do not work correctly.
> Can't uninstall the latest runtime and try the older version, as the
> uninstall routine really doesn't remove everything.
>
> I'm hoping that someone may have already gone through this and perhaps
> have an answer......The kind folks at the Epicor HelpDesk haven't yet
> been able to find the root cause of this.
>
> For the record, we are using the 3_05_2008 version of the runtime,
> with Vantage 8.03.405a.
>
> Thanks....Gary
>
>
>
> No virus found in this incoming message.
> Checked by AVG - http://www.avg.com
> Version: 8.0.176 / Virus Database: 270.9.15/1837 - Release Date:
12/9/2008
> 9:59 AM
>
>
>
>
> [Non-text portions of this message have been removed]
>