# Issues with the Paste Update option in Classic and Kinetic UI **URL:** \ **Category:** Kinetic ERP\ **Tags:** kinetic\ **Created:** [May 9, 2024, 7:17pm UTC](https://www.epiusers.help/t/issues-with-the-paste-update-option-in-classic-and-kinetic-ui/114536 "2024-05-09T19:17:23Z")\ **Posts on this page:** 10\ **Page:** 1
**Author:** ![Hila\_Calderon](https://www.epiusers.help/user_avatar/www.epiusers.help/hila_calderon/32/48405_2.png) [@Hila\_Calderon](https://www.epiusers.help/u/Hila_Calderon)\ **Post date:** [May 9, 2024, 7:17pm UTC](https://www.epiusers.help/t/issues-with-the-paste-update-option-in-classic-and-kinetic-ui/114536/1 "2024-05-09T19:17:23Z")
Hello, Does anyone else experience significant delays in data refresh after using the Paste Update feature for Sales Order Line Releases? Here is the process I follow using the Classic UI: ![image](https://www.epiusers.help/uploads/default/original/3X/4/e/4e9ccbf54910f1246a99653e40e22988ccae4ae4.png) When updating the Release information for each Sales Order Line, it takes about 3 to 5 minutes per line for the updates to reflect in Kinetic, affecting both Classic and Kinetic UIs. We encounter this issue weekly when we need to import a new set of release updates from an Excel file formatted to match the Releases data grid in Kinetic. In the Kinetic UI, the Paste Update option only becomes available after I filter the Release Data Grid to display only ‘Open’ statuses. Attached is an image illustrating the issue: ![See attached image](https://www.epiusers.help/uploads/default/original/3X/7/6/767cd056f382e1a90a1c31da9ce22b276e32fda8.png) This filter is essential for the Paste Update to appear. However, even after applying it, the latency is still unmanageably slow, causing us nearly 3 hours of downtime each week. Does anyone else face similar challenges, or does anyone have suggestions on how to resolve this? Thanks, Hila ---
**Author:** ![klincecum](https://www.epiusers.help/user_avatar/www.epiusers.help/klincecum/32/100137_2.png) [@klincecum](https://www.epiusers.help/u/klincecum)\ **Post date:** [May 9, 2024, 7:47pm UTC](https://www.epiusers.help/t/issues-with-the-paste-update-option-in-classic-and-kinetic-ui/114536/2 "2024-05-09T19:47:32Z")
Turn off ready to process before doing a paste update. Turn it back on when you are done. ---
**Author:** ![CSmith](https://www.epiusers.help/user_avatar/www.epiusers.help/csmith/32/50752_2.png) [@CSmith](https://www.epiusers.help/u/CSmith)\ **Post date:** [May 9, 2024, 8:46pm UTC](https://www.epiusers.help/t/issues-with-the-paste-update-option-in-classic-and-kinetic-ui/114536/3 "2024-05-09T20:46:13Z")
Can you use DMT to perform the same update? ---
**Author:** ![Hila\_Calderon](https://www.epiusers.help/user_avatar/www.epiusers.help/hila_calderon/32/48405_2.png) [@Hila\_Calderon](https://www.epiusers.help/u/Hila_Calderon)\ **Post date:** [May 10, 2024, 11:37am UTC](https://www.epiusers.help/t/issues-with-the-paste-update-option-in-classic-and-kinetic-ui/114536/4 "2024-05-10T11:37:40Z")
Hi Kevin, The suggested solution works flawlessly, but only in the Classic UX environment. Thank you for the tip. I’m using it currently, and it’s working wonderfully. You deserve: ![Hungry Back To School GIF by Papa Johns](https://media1.giphy.com/media/3o7TKJG8p39T1hJFLO/giphy.webp?cid=e90edba39p1t7xdryv7ig5hmo0crfnig83qhsvhqek4gcuw5&ep=v1_gifs_search&rid=giphy.webp&ct=g) Thank you again! **THE CHALLENGE REMAINS!** In the Kinetic UX environment, we continue to face issues as the current method proves ineffective, particularly because it fails to add more Releases beyond those manually entered. Maybe, I am missing something… Do you have any suggestions? Hila ---
**Author:** ![Hila\_Calderon](https://www.epiusers.help/user_avatar/www.epiusers.help/hila_calderon/32/48405_2.png) [@Hila\_Calderon](https://www.epiusers.help/u/Hila_Calderon)\ **Post date:** [May 10, 2024, 11:42am UTC](https://www.epiusers.help/t/issues-with-the-paste-update-option-in-classic-and-kinetic-ui/114536/5 "2024-05-10T11:42:43Z")
Clint, Unfortunately, when I joined the company, we didn’t have the license for DMT, and I’m currently in the middle of negotiations to acquire it. The issue right now is related to the Kinetic UX environment. Do you think this could solve the issue? if so, could you explain how? Hila ---
**Author:** ![aosemwengie1](https://www.epiusers.help/user_avatar/www.epiusers.help/aosemwengie1/32/95533_2.png) [@aosemwengie1](https://www.epiusers.help/u/aosemwengie1)\ **Post date:** [May 10, 2024, 11:49am UTC](https://www.epiusers.help/t/issues-with-the-paste-update-option-in-classic-and-kinetic-ui/114536/6 "2024-05-10T11:49:48Z")
> [@Hila\_Calderon](#): > > **THE CHALLENGE REMAINS!** In the Kinetic UX environment, we continue to face issues as the current method proves ineffective, particularly because it fails to add more Releases beyond those manually entered. Support case. ---
**Author:** ![klincecum](https://www.epiusers.help/user_avatar/www.epiusers.help/klincecum/32/100137_2.png) [@klincecum](https://www.epiusers.help/u/klincecum)\ **Post date:** [May 10, 2024, 11:55am UTC](https://www.epiusers.help/t/issues-with-the-paste-update-option-in-classic-and-kinetic-ui/114536/7 "2024-05-10T11:55:45Z")
> [@Hila\_Calderon](#): > > any suggestions? use classic and complain to support 🤷‍♂️ ---
**Author:** ![klincecum](https://www.epiusers.help/user_avatar/www.epiusers.help/klincecum/32/100137_2.png) [@klincecum](https://www.epiusers.help/u/klincecum)\ **Post date:** [May 10, 2024, 12:05pm UTC](https://www.epiusers.help/t/issues-with-the-paste-update-option-in-classic-and-kinetic-ui/114536/8 "2024-05-10T12:05:40Z")
If you can code, or have someone, then you could use some of the steps in this post to solve the issue. > [@How To: Kinetic - Upload a Client File, Parse, and Display in a Grid](https://www.epiusers.help/t/how-to-kinetic-upload-a-client-file-parse-and-display-in-a-grid/100749): > > Another How To for how to use the File Picker Client control and file-erp-transfer widget. This tutorial will go over how to wire up the controls, pass the file to a function, parse the data, return the dataset to App Studio, and display the rows in a grid. Create a DataView holder Create a grid and bind it to the new DataView from Step 1. Add the File Picker Client (or server) control to your form and bind it to something. I used TransView because it’s runtime and I d… Not paste update, but won’t cost you anything, unlike dmt. ---
**Author:** ![Hila\_Calderon](https://www.epiusers.help/user_avatar/www.epiusers.help/hila_calderon/32/48405_2.png) [@Hila\_Calderon](https://www.epiusers.help/u/Hila_Calderon)\ **Post date:** [May 10, 2024, 1:25pm UTC](https://www.epiusers.help/t/issues-with-the-paste-update-option-in-classic-and-kinetic-ui/114536/9 "2024-05-10T13:25:07Z")
Hello, **In the Kinetic UX environment** I’ve combined all the suggested solutions. Here’s a step-by-step guide to help you: 1. Disable the “Ready to process” option in the Sales Order. ([Issues with the Paste Update option in Classic and Kinetic UI - #2 by klincecum](https://www.epiusers.help/t/issues-with-the-paste-update-option-in-classic-and-kinetic-ui/114536/2)) 2. Click on “Lines”. 3. Apply “Filters” in Lines where Open = Is True. 4. Select the necessary Sales Order Line. 5. Go to Releases. 6. In Releases, apply “Filters” where Open = Is True. 7. Copy the Excel data that matches the field structure you need. 8. Choose the starting Release. 9. Perform the Paste Update. 10. If there are new Releases in your Excel reference file, go to the final row, select Paste New, and all your data will show in the Releases data grid. This method has 2 extra steps but is a solution until EPICOR resolves this issue by similarly making this to Kinetic’s Classic UX environment. I hope this helps! ---
**Author:** ![Hila\_Calderon](https://www.epiusers.help/user_avatar/www.epiusers.help/hila_calderon/32/48405_2.png) [@Hila\_Calderon](https://www.epiusers.help/u/Hila_Calderon)\ **Post date:** [May 10, 2024, 1:30pm UTC](https://www.epiusers.help/t/issues-with-the-paste-update-option-in-classic-and-kinetic-ui/114536/10 "2024-05-10T13:30:51Z")
Hello Kevin, I reviewed the link you suggested, and it’s fantastic! It definitely simplifies my work, and I’ll keep it in mind for new apps we plan to develop. However, for our current project, I think it might slow down the implementation in our production workflow. I’ll reach out to support to address this concern. Hila