Job Status Report - Some PartDescriptions wrong

Epicor ERP 10
1

For some reason, a handful of the jobs in our stock Job Status Report are displaying a wrong PartDescription. Part Maintenance and Job Tracker show the correct description, but when we run the Job Status report some descriptions sometimes revert back to the “template” part number description.

For instance, say our template part number is “101-” and it has the stock description of “Customer diameter: -----, Customer length: -----”. We engineering adds a new 101 part, they duplicate this template, add the rest of the part number (e.g. 101-111221) and then modify the description (e.g. Customer diameter: 10mm, Customer length: 100mm). This new part then pulls into a job as desired (with the new description), but when we run the Job Status report some of those jobs display the old template description.

ANY ideas / direction on what to look into?

2

You’re 100% sure the Part Description shown in Job Entry is correct?

Do you use the configurator to define the jobs?

3

Yes, 100%. It seems that this has something to do with Co-Part description. When we duplicate a part, the co-part description automatically fills in with the original description… and doesn’t seem editable.

We don’t use co-parts. I’m guessing that the Job Status Report grabs the co-part description instead of the main part description.

Does that sound reasonable? Any way to avoid the co-part description from pre-filling?

4

I’m not at all familiar with the “Co-Part” tab and it’s fields.

Just looking now and it looks like every Revision has at least one Co-Part (mine have exactly 1, and I’m guessing since there is a list tab, there can be multiple Co-Parts per revision)

Try checking out the revision to see if that makes the Co-Part fields editable.

5

Thanks.

Okay, we also only see exactly 1 co-part.

If you duplicate a part, and change that new part’s description, does your new part retain the original part’s description in the Co-Part description?

6

Seems that when you use Duplicate Part , whatever description you enter in the Duplicate Part dialog window:
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Is what the Co-Part is set to.

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Another test yields that the Co-Part Desc is set when a new revision is created. The Co-Part Desc is copied from the current part Desc.

So if you adjust the description prior to creating the new Rev, the Co-Part Desc will be set to the new one.

But really, the report should be using the Part.Desc or the JobHead.PartDesc fields

7

Thanks. Because we have multi-line descriptions, that duplicate window doesn’t work for us. We need to duplicate first with the description, then edit the description.

I’ll look into how a new revision changes things. Thank you!

(I agree the report should display the Part.Desc, but maybe it first checks for a Co-Part desc?)

8

Seems that the Co-Part is only used when you have the Advanced Production module.

But yes, the Co-Part Desc is set when the revision is created. So changing the Part Desc prior to creating a Rev should “fix” it (You might want to change the Part Desc back after creating the Rev)