The thing I am burning to hear is, what innovation pays for the constant upgrading that we have to do, the teams it takes to do it, the bugs we have to eat for dinner ( Bugs for dinner anyone? - Kinetic ERP - Epicor User Help Forum), what innovation monetarily is paying for these issues? I think thatโs the hard part right now.
LOL! Jose bit his tongue until the question on stability came up and then slipped in the โA chat agent doesnโt help me when I want to be stableโ bit.. love it!
Post that question Utah
if someone wants to do that they can, I am not signed into youtube to do that.
i copy/pasted your question into linkedin just now.
They kinda just hit on it.
All this feedback is so helpful for them so they can ignore it
So howโs the CMP @Randyโฆ
Wonโt somebody think of the AI tools?!
Oh no. Not Epicor Ideas.

Slow and buggyโฆ
I may be wrong, but is a twice a year upgrade cycle what other SaaS platforms do?
type โconfirmโ if you agree to execute this action
Epicor is planning on moving to a faster monthly upgrade cycle with 26.1 so ![]()
โโฆWe have prism AIโฆโ
โโฆWe need to make this move because the cost of Servers is skyrocketingโฆโ
dot dot dot
Itโs not Epicorโs problem if the cost of my on-prem servers is increasing.
Hybrid is the only long term viable solution for some of us.
If you want to โkeep knocking it out of the parkโโฆ Thatโs the thing, what metrics are there to that? If they were knocking it out of the park in Kinetic this thread wouldnโt existโฆ weโd all see the SaaS offering as a positive thing.
@Chris_Conn nice work with the dollar sign emoji. lol
Well done, @josecgomez!