Kinetic 2025.1 App Server Configuration Deployment Error

Kinetic ERP
1

Hello all,
I have already deployed the Kinetic 2025.1 app server. Now I am trying to deploy our SSRS reports, but I get this error. I have verified the web portal from the SQL Server to be correct, and I can access it from the app server.

Validating Deployment Data.
Validating IceCommon Database
Configuration Errors
The following issues were found. Please fix these and try again:
SSRS - The SSRS Web Portal URL is not valid.

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2

Did you try taking the port off the URL? It shouldn’t be needed - http is port 80. Can you open your web browser and get to the web portal URL? You should be able to.

3

The URL should look something like http://servername/Reports. You should not need the port.

4

Yes, I tried with and without the port 80. But I can access it when copy-and-pasting the URL on a browser.

5

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6

Hi,

You current SSRS Web Portal URL is http://YourSSRSHostName:80/Report_EPICOR
Try using this http://YourSSRSHostName/Reports

So basically two changes in your current URL. Remove the port and use ‘Reports’ instead of ‘Reports_EPICOR’.

Hope it helps.

7

In the browser you can see they have it configured as Reports_Epicor.

8

Hmm..What about the “connection test” from application server configuration. Did it passed the connection test.. Maybe the issue is related to authentication type and user..

9

I don’t know if Epicor is going to allow a custom named URL

I’ve never seen anyone configure anything other than /Reports

Though it shouldn’t matter

10

It works with a custom URL. We’ve never used /Reports. All the way back to 10.1 and 10.2 we used custom URLs. And we use HTTPS for SSRS.
We like to be different I guess :sweat_smile:

11

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12

Well color me gobsmacked I would have put money on it

13

I didn’t know any different when I first deployed Epicor. We had always done custom web service and web portal URLs for SSRS so I just did that for Epicor. And it’s always worked.

14

Thank you all for the replies. I tried all suggestions, but it seemed futile. We are spinning a new VMs for the SQL and app servers for testing, and hopefully it will be a smooth install of Kinetic 2025. And like ChaddB said, we have custom web services, and they have always worked until this one.

15

Did it just break doing an upgrade? Or what lead to this?

16

@jalbitz and I are setting up a new instance of the 2025.1 demo database on a brand new app server. We’re getting the same SSRS - The ‘SSRS URL is not Valid’ and ‘SSRS - The SSRS Web Portal URL is not valid’ error a few minutes into the EAC creating the new app server.

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We’re using the default app server configuration URL’s (as we’ve done in the past), but they generate the error above. I checked our existing configuration (of the 2024.2 demo db on our existing app server), and it’s the same.

Test Connection comes up fine.

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We moved IIS from C drive to D drive - Anything there we could have forgotten to do? We’ve restarted IIS and the server before getting to this stage, if that matters.

Thanks for any advice!

17

If it helps anyone, we missed the step to install SSRS first. Doh!