We can all hangout at the space bar
3 Likes
could…not…resist
2 Likes
I was looking for that one then I found the one I used from The Expanse and thought, “meh, good enough”
The plot thickens…now it is
From: Wednesday, December 11th, 10:00 PM Local Datacenter Time
To: Thursday, December 12th, 4:00 AM Local Datacenter
3 Likes
So much for us getting to hang out in Mos Eisley.
Meh… I’ve heard that place is just a wretched hive of scum and villainy, anyway.
Ten Forward always seemed a little stiff, in my opinion.
Is be down for Milliway’s. Could be a decent place to hang.
1 Like
Ah Milliway’s is a good place to watch the end of the universe. 
Small issue - what time zone is “Local Datacenter Time”?
Maybe it could be shown in the About section of help?
1 Like
The US data center is in central time I believe.
1 Like
Gonna ask some dumb questions here:
- How often do you experience these scheduled cloud outages?
- How many hours do they last?
- For those of you with the flex tier (extra-cost-incurred) setup, how much of an upcharge (ballpark percentage) is there from the basic cloud setup?
We’re set up as hosted on prem now so I’m ignorant on this…but there’s a chance we may move to cloud so it’s something we might need to prepare for.
1 Like
They are if you are government - maybe the other datacenter is EST?
I have asked support to clarify.
What caused the ruckus was that this was one was during business hours. This was an error and it’s actually going to occur off-hours. But to answer your questions:
-
We’re SaaS on three cloud products from Epicor, so we see about three scheduled maintenance cycles a month. One per, but sometimes get two when there is a patch and separate maintenance cycle in one month. These always occur off-hours so don’t affect us as we’re not 24/7.
-
The window is wider than our individual downtime but varies depending how what they are doing. I’ve never been online to time the individual downtime.
-
We don’t flex. We did skip the 2024.1 upgrade but that wasn’t an extra charge for that.
1 Like
You don’t have to take our word for it! The rest of North America SaaS is surely also at (UTC-06:00) Central Time (US & Canada) but it only takes a minute to verify with a throwaway BAQ.
1 Like
So this is one of the frustrating thoughts when considering cloud - we are on-prem but considering cloud - when you are a manufacturing company that runs 2-3 shifts in most facilities there is not really an ‘off-hours’ time during the week, any scheduled downtime I run is always Sunday morning since that is the only window where I can be 90% certain one of our facilities is not producing as we have occasional Saturday shifts as well.
Could they not do these such that they are load balanced with failover of the workload so that there is no noticeable downtime for the Live/Production environment, I understand Test/Pilot having downtime but surely there is a way to do these such that your Live does not get effected.
If MS had a 6 hour downtime window every patch Tuesday for M365 & Azure the world would go insane, likewise for most other cloud hosted services, I struggle to think of any other service I subscribe to, either in my professional or personal life that needs these types of disruptions.
2 Likes
Production maintenance windows are on the weekend unless there is some emergency.
3 Likes
Prod is always over the weekend and hasn’t affected our 2nd shift.
2 Likes
Appreciate all the comments…keep them coming…
Possibly, but since we don’t know what the actual “maintenance” is, it’s impossible to say if that’s even feasible.
2 Likes
My previous company we went to a private cloud just so we could control our own fate on upgrade and maintenance cycles. Cloud != SaaS.
1 Like