Is anyone experiencing an issue where Kinetic browser screens are flipping between base screens and custom layer screens? Anyone know a fix for this? I have a ticket entered with support but this is beginning to cause some issues on our end.
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I heard back from support that there are a handful of customers experiencing this same issue. Another bug. Looking for the steps to recreate this if you are also experiencing this.
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yes. There are several posts on here mentioning this issue.
Recreating it is random. If you load a form and it is, at first, displaying the base form… usually a browser refresh will reload the form with custom layers applied.
If it still won’t load, you may need to delete your browser cache. But for the most part, I can get things to show up by refreshing the browser.
Thanks for the suggestions and info. I saw some chatter on another post too. FYI – Support is telling me they cannot enter a PRB because it cannot be recreated on demand.
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