Hello, I’m right clicking Open with Case Entry from a dashboard, and the Case Entry screen doesn’t fully load. There are a bunch of blue loading circles around fields. It seems to be only doing it on custom combo box fields we added to the form. If I manually refresh again it works. I have a Process Calling Maintenance row for opening the form with the correct customization layer. This is an issue on the thick client and the browser. Otherwise, if I open up Case Entry instead of from the dashboard it loads up just fine. Any thoughts are greatly appreciated.
Seems this thread is also having the same issue: ComboBox Field Not Loading Dropdown Data and Showing Spinning Wheel Issue in Kinetic Epicor - #3 by Kshitij
Can you double check your above link? I wanted to see the other post/thread as well to get some context, but the above link just links back to THIS post.
Are you attempting to pass values INTO those custom combo boxes when the form loads from your right-click open-with?
Or are they just not loading with their selection sets like they should?
Hello David, I updated the link.
We are not passing any values over to the form when it loads. We just have 3 dropdown combo boxes that pull values form the UserCodes table so users can select options.
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I haven’t looked at Kinetic forms yet, but in the Classic forms, whenever we used UserCodes we had to change the EpiDataSetMode from ListDataSet (the default) to RowsDataSet. Maybe something similar is going on here? (I don’t actually know why to use one over the other, just that it worked when we did it)
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