Question on bartender integrations…
We have recently started using Bartender to handle label printing for PO receipts - all working fine. We are completing the receipts using the Biscit EKW app.
In terms of setup, the printer has been specified in the integration, so no issues there. That said, when we generate the file using the handheld device, the default printer for the workstation is present in the output file - so in theory we could just as easily change our BT integration so that it looks to the file for the printer information, rather than directly from the integration - I’ve tested it and it works either way.
We are now setting up Kinetic MES (browser) and intend to use Bartender again to manage the printing. I assumed the relationship between employee & workstation would work on a similar basis i.e. the MES user selects the workstation when they log in, the employee then logs in and completes whatever activity, printing tags as needed, and the default workstation printer info would be present in the output. But it just doesn’t seem to pass the workstation information into the output file. Everything else looks OK, aside from that.
Am I missing something glaringly obvious, or are we going to need to set up a BPM or similar to grab the workstation & linked printer info, to direct labels printed from the MES screen to the right place?