# Kinetic - print preview before printing **URL:** \ **Category:** Kinetic ERP\ **Created:** [April 19, 2023, 9:07pm UTC](https://www.epiusers.help/t/kinetic-print-preview-before-printing/101901 "2023-04-19T21:07:34Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![Marco\_Alvarado](https://www.epiusers.help/user_avatar/www.epiusers.help/marco_alvarado/32/48618_2.png) [@Marco\_Alvarado](https://www.epiusers.help/u/Marco_Alvarado)\ **Post date:** [April 19, 2023, 9:07pm UTC](https://www.epiusers.help/t/kinetic-print-preview-before-printing/101901/1 "2023-04-19T21:07:34Z")
Hello guys Do you know if there is a setting that makes the employees to have to print preview before they are able to print anything in kinetic? Thanks in advance ---
**Author:** ![klincecum](https://www.epiusers.help/user_avatar/www.epiusers.help/klincecum/32/100137_2.png) [@klincecum](https://www.epiusers.help/u/klincecum)\ **Post date:** [April 19, 2023, 9:35pm UTC](https://www.epiusers.help/t/kinetic-print-preview-before-printing/101901/2 "2023-04-19T21:35:18Z")
I don’t think so, you might have to build it. I placed my 🍿 here though in case I’m wrong though. 🙂 ---
**Author:** ![tkoch](https://www.epiusers.help/letter_avatar_proxy/v4/letter/t/439d5e/32.png) [@tkoch](https://www.epiusers.help/u/tkoch)\ **Post date:** [April 20, 2023, 2:07am UTC](https://www.epiusers.help/t/kinetic-print-preview-before-printing/101901/3 "2023-04-20T02:07:45Z")
Age old question, why? ---
**Author:** ![Marco\_Alvarado](https://www.epiusers.help/user_avatar/www.epiusers.help/marco_alvarado/32/48618_2.png) [@Marco\_Alvarado](https://www.epiusers.help/u/Marco_Alvarado)\ **Post date:** [April 20, 2023, 3:20pm UTC](https://www.epiusers.help/t/kinetic-print-preview-before-printing/101901/4 "2023-04-20T15:20:59Z")
is new question, a client has this problem, for some reason all their employees have to print preview before the print button becomes enable. there are no custom stuff that may be causing this, I can’t find a way to fix, thanks ---
**Author:** ![klincecum](https://www.epiusers.help/user_avatar/www.epiusers.help/klincecum/32/100137_2.png) [@klincecum](https://www.epiusers.help/u/klincecum)\ **Post date:** [April 21, 2023, 9:17pm UTC](https://www.epiusers.help/t/kinetic-print-preview-before-printing/101901/5 "2023-04-21T21:17:58Z")
Well that changes the scenario 🤣 We thought you wanted this to happen. ---
**Author:** ![josecgomez](https://www.epiusers.help/user_avatar/www.epiusers.help/josecgomez/32/55731_2.png) [@josecgomez](https://www.epiusers.help/u/josecgomez)\ **Post date:** [April 22, 2023, 4:07am UTC](https://www.epiusers.help/t/kinetic-print-preview-before-printing/101901/6 "2023-04-22T04:07:27Z")
That’s because they don’t have the edge client installed > [@Edge Agent (for Kinetic UX in the Browser)](https://www.epiusers.help/t/edge-agent-for-kinetic-ux-in-the-browser/99116): > > Epicor Kinetic Edge Agent The Epicor Kinetic Edge Agent is a service you can install in your computer which enables direct printing from the browser to a local printer and or the ability to attach / read local files from your machine. The browser being the biggest piece of software on your machine that is exposed to the internet has a bunch of protections built in including process isolation , and operating system isoalation. This means that the browser (nativelly) cannot see or talk to local … ---
**Author:** ![Marco\_Alvarado](https://www.epiusers.help/user_avatar/www.epiusers.help/marco_alvarado/32/48618_2.png) [@Marco\_Alvarado](https://www.epiusers.help/u/Marco_Alvarado)\ **Post date:** [April 27, 2023, 5:51pm UTC](https://www.epiusers.help/t/kinetic-print-preview-before-printing/101901/7 "2023-04-27T17:51:45Z")
Sorry for the late reply, thanks I’ll let the customer know about this