Yes, we 'Use Estimates' on all our resources. If only Epicor
corrected their software as well as you correct your responses.
I'm still waiting for a reponse from Epicor on this problem.
Rich J
corrected their software as well as you correct your responses.
I'm still waiting for a reponse from Epicor on this problem.
Rich J
--- In vantage@yahoogroups.com, "russnewcomer" <rnewcomer@...> wrote:
>
> Excuse me, that should have been "It sounds like maybe you have Use
> Estimates checked on the Resource Group?"
>
> RussN
>
> --- In vantage@yahoogroups.com, "russnewcomer" <rnewcomer@> wrote:
> >
> > It sounds like maybe you have Use Estimates checked on the
operation?
> > That might create the error you are seeing.
> >
> > We had an issue where it was not proportionally assigning times
based
> > on estimate when a user clocked into multiple jobs, we were
seeing
> > what you are, Zero labor hours getting recorded. That got fixed
in
> > 809D, and we haven't had problems since then.
> >
> > RussN
> >
> > --- In vantage@yahoogroups.com, "ermc_v" <rjohnson@> wrote:
> > >
> > > UPDATE ON THIS TOPIC
> > >
> > > After further testing of the 810B patch, there is still a
problem.
> > > If the estimated hours for an operation is zero, then the
actual
> > > labor hours reported do not get added to the job. The log
in/out
> > > times are there but zero hours are reported. Typically we do
not
> > > estimate/schedule SETUP time but our shop employees will still
log
> > > in to setup for an operation. These hours are not being
reported. I
> > > am still waiting on a response to the problem from Epicor. The
hours
> > > can be updated by going through Labor Entry and adjusting the
log in
> > > or log out time and then changing it back again-it causes the
hours
> > > to be re-calculated properly.
> > >
> > > Rich J
> > >
> > >
> > > --- In vantage@yahoogroups.com, "ermc_v" <rjohnson@> wrote:
> > > >
> > > > We are on Vista 8.0 and had similar problem reported a
couple
> > > > months back. SCR32522 was supposed to fix it on 8.00.810B
which we
> > > > just loaded over the weekend. Initial response from
accounting is
> > > > that it is fixed now.
> > > >
> > > > Rich J
> > > >
> > > > --- In vantage@yahoogroups.com, "Cynthia Lombardo"
<clombardo@>
> > > > wrote:
> > > > >
> > > > > We have had issues since the 809 release (October 2006)
with
> > > labor
> > > > not
> > > > > posting properly to jobs and job labor calculating to
indirect
> > > on
> > > > the
> > > > > labor edit report. Technical support has changed the call
> > > number
> > > > of
> > > > > this issue three times with no resolution. Are there any
other
> > > > > companies who have successfully resolved this issue?
> > > > >
> > > > > Cynthia Lombardo
> > > > > IT / Sales Administration Manager
> > > > > Ascension Industries Inc
> > > > > 1254 Erie Avenue
> > > > > North Tonawanda NY 14120
> > > > > Phone: 716-693-9381 ext 130
> > > > > Fax: 716-693-9882
> > > > > Clombardo@
> > > > >
> > > > >
> > > > > [Non-text portions of this message have been removed]
> > > > >
> > > >
> > >
> >
>