Linux Container Migration: Let's Consolidate the Chaos

Just got an email from support.

Announcement: Update on Timeline for Cloud Container Migration to Linux (2025.2)

We are providing an updated timeline for customers running Kinetic in the Public Cloud as we transition cloud containers from Windows to Linux. This change is designed to strengthen security, enhance performance, and improve overall reliability.

This work is planned to occur within a standard maintenance window of approximately 6–8 hours. Please refer to status.epicor.com and subscribe to update notifications for the latest timing updates and environment-specific details as they become available.

Your Impact
The pilot environment has been upgraded. Teams should review custom code, including Functions, BPM, Product Configurator, and Electronic Interfaces, to confirm it continues to operate as expected. A Custom Code Report is available to help identify items that may require adjustment. Additional guidance is available in the Linux Containers FAQ on EpicWeb.

Regional Timeline and Next Steps
You will receive an email with the maintenance window and more details before your instance is upgraded to a Linux container, allowing you to plan accordingly.

Customers running from datacenters in:

  • United States:
    • Pilot : February 5
    • Production : April 11 OR April 28
      Note : we will send a follow-up communication to US customers clarifying a specific date for the migration update.

Note: Enterprise Cloud, Government Cloud, and Life Sciences Cloud are not part of the current migration plan. Timing for these environments will be shared once confirmed.

More information
For background materials, technical notes, and preparation guidance, please refer to the Linux Containers FAQ on EpicWeb.

Thank you for your continued partnership as we invest in delivering a more secure and resilient cloud platform.

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