Mass Credit Information Update program

We have started using the Mass Credit Information Update program and scheduled it to run overnight. The problem we are running into is that it will place Sales Orders that we have manually released from credit hold BACK on credit hold, every time. The Customers on those Sales Orders are on credit hold, but the sales order itself has been manually released. Is there any way to make the program NOT place those Sales Orders back on credit hold that have been manually overridden?

**edit—updated to refer to the correct program

Please log a call with Epicor Support as it looks like a bug.

Yep, I have. Just wanted to throw it out to the experts as well. Thank you for your reply!

Hi, Under company configuration under orders to retain credit settings?

That looks promising! Thank you, I’ll check it out.

That did the trick—thank you again for your input.